3 days agoOriginalTranslation
Verification impossible if you pay via Apple Pay. It is not enough to send your ID, bank transfer, place of residence, bank card, etc. They require confirmation of the deposit with a mandate reference number. It took me almost 2 hours to sort this out with my bank and now I have to wait 12 days for the bank to send me the last document (which I think is unnecessary). I only deposited 20 euros and wagered the bonus and got 427.09 euros. Unfortunately, it seems as if they don't want to pay out because of this, that's my guess. If the verification still doesn't go through in 12 days, I would like to file a complaint here, but I hope for the best. I will adjust my rating accordingly (should anything change), but unfortunately that is the first impression...
- Deposit was immediate
- Bonus was credited
- Verification finally worked
- I received the payment (I would not have thought so...)
- Verification is super hard as they demand much more than any casino before
- Better play somewhere where you can verify yourself more easily... I wish I had lost. It's not worth the stress, unfortunately
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