User Profile | Casino Guru

Apprentice

Finland

RioAce Casino

2 weeks ago

New casino with casino guru very high rate. About 10 deposit, not win anything. Horrible cold run.
Impossible say anything about withdrawal, have no credit to do that.

When i ask about deposit limit option, normal support email never answer anything. Online chat is only for Greece most of time, once i get english available and he answer me by russian before i ask use english. He ask me send email to some VIP email. I do that and some VIP agent and ask about deposit limit option. He answer at"Yes we have" without explain where i can set it up.
Cannot found it anywhere casino website.

I ask more details, no answer.

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Many provider

Sometimes only Greece language support available
English support answer and talk russia
No responsibility gambling tools
Normal support email never answer
Some VIP support answer once, but not after that

All RioAce Casino reviews

JarmoM

Apprentice

Finland

Dynabet Casino

1 month ago

New casino. Good deposit option, i like Zimpler. Withdrawal is ok, after 24 hours.

Most strange things is responsibility gambling tools. I ask email if i can set up deposit limit to my account but support say it is not available on this casino.
I check them website and there they write at it is available, just ask support to do it.
I copy paste this text by email and after couple day they say they can do it for me by exception, and its minimun 50€ day/week/month. I choose 50€ week and they confirm its set up for me.
Today i try it and i can deposit without any problem 100€.?? So its not work or they just lie to me.

Also after i register in next day my account blocked and they ask me bunch of question about gambling. I try to ask did they do this every customer but i dont get answer.

Something wrong on this casino.

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Fast withdraval

Need few more provider
Confusing responsibility gambling tools
No chat support abailable

All Dynabet Casino reviews

JarmoM

Apprentice

Finland

Casinolo Casino

1 month ago

New casino, but technically poor. Very slow open and freeze time to time.
No support responsibility gambling. Not any tools.
Withdrawal, cannot say anything. 15 deposit, all credit go to zero like blink a eye. I feel like rogue setup, but maybe just horrible bad luck casino.
Never lost so much 2 days to same casino.
I ask closed account after big mistake to reg in here but casino refuse.

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Many provider

Slow website
No responsibility gambling tools
Most bad luck ever, impossible to win.
Casino refuses to close the account

All Casinolo Casino reviews

JarmoM

Apprentice

Finland

TonyBet Casino

3 months ago

Deposit once and withdrawal fast and without hassle.

But casino send every day same time evening emails and say " Bonus waiting on your account" even you play this possible bonus already same morning.
Support say its automatic system email and i ask if they can fix it and check if bonus is played and lost already or not. Or even change that text .. not say "waiting"

They dont care at all, so i dont want this fake emails what is not true and closed my account.

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Withdrawal without ptoblem

Incorrect emails every day
Support who dont care casino customer

All TonyBet Casino reviews

JarmoM

Apprentice

Finland

SupaBet Casino

3 months ago

One more new casino what ruined right away.
Zimpler withdrawal can some casino pay winning out just few minutes, 7 days of week. This Supabet i have to wait 2 weeks, because christmas they only take money in but dont pay it out.

I ask chat support about responsibility gambling tools and agent say it is available. When i say i dont found it on website, he say sorry its " under development" :)

Funny things, almost all new casino have same, not yet available.... soon ( read--> never)

Also agent say i can ask bank make me deposit limit. Ridiculous advice, of course bank DONT start tracking my deposit to each casino and keep books how much i still can deposit each casino 😂

One session, many deposit. No any bonus, lost alot money, make one withdrawal and now wait it. 2 weeks.

After that closure account and forget this nightmare.

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Many provider

Slow withdrawal
No responsibility gambling tools
Chat support give bad advice

All SupaBet Casino reviews

JarmoM

Apprentice

Finland

SpellWin Casino

3 months ago

Just register and check deposit and cashout options before deposit. Verification looks difficult, so i ask chat support more details about casino.
Have to wager own money 3 x, no responsibility gambling tools at all.
Now i ask one time for chat support and 2 times by email if they can close my account. They dont wanna do it and maybe i have to make official complain if i want my account closed.

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Not sure if any i dont deposit or play there.

Bad verification process
Have to wager all real cash 3 x
No responsibility gambling tools
Cannot close account

All SpellWin Casino reviews

SpellWin Casino

2 weeks ago

Dear JarmoM,

Thank you for sharing your thoughts regarding your experience with SpellWin Casino. We’re sorry to hear that you’ve encountered concerns, and we’d like to clarify some important details to avoid any misunderstandings.

When registering on our platform, all players are required to confirm they have carefully read and agreed to our Terms and Conditions by checking the appropriate box. These terms provide full transparency about our verification procedures, including the documents that may be requested, and the 3x wagering requirement applied to all deposits. This policy is in place to comply with Anti-Money Laundering regulations, which we take very seriously.

Additionally, we offer responsible gambling tools, which can be easily activated at any time through our live chat support. Our team is ready to assist with setting limits or self-exclusion if requested.

Concerning your account closure request, after reviewing our records, we can confirm your account was closed by our support team shortly after we received your email request. Whether to keep your account open or to close it is always entirely your decision, and we make sure to respect and act on such requests promptly.

While we regret that your experience did not meet your expectations, we appreciate you bringing your concerns to light. We wish you luck in all your future gaming experiences!

Warm regards,
SpellWin Casino Team

JarmoM

Apprentice

Finland

ChalkWins Casino

4 months ago

Not sure can this casino make withdrawal at all. I deposit once and after that try to make withdrawal. It cancelled now again and again.
- Need more documents what request first.
- Need selfie with Id
- Need document with colour, no black and white(?)
- Need document pdf, no screenshot
- Need document photo, no screenshot.
- Need wager more own real cash.

And they dont ask all this things once at begin. They ask it one by one after every time they cancel cashout. And when i upload more documents, takes 2-3 days they react and give new reason to cancel.

Now i just wait if i ever get my winning.
Be warned about this place.

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Good collections of provider

Almost impossible to verificate your account
Cashout cancelled different reason again and again.

All ChalkWins Casino reviews

JarmoM

Apprentice

Finland

Vegasino Casino

4 months ago

One more good looking casino what is ruined all other ways.
Zimpler withdrawal happen other casino few minutes, here 3 working days.
No responsibility tools, not even under development

Now i wait my cashout and then closure. Avoid this kind of new not player-friendly casino's, it is so many better casino available.

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Looks ok
Good selection of provider

No responsibility player tools
Slow zimpler withdrawal.

All Vegasino Casino reviews

JarmoM

Apprentice

Finland

Spinight Casino

4 months ago

One more good looking casino what is ruined all other ways.
Zimpler withdrawal happen other casino few minutes, here 6 days.
No responsibility tools, not even under development

Now i wait my cashout and then closure. Avoid this kind of new not player-friendly casino's, it is so many better casino available.

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Looks ok

No responsibility player tools
Very slow withdrawal
No answer emails

All Spinight Casino reviews

JarmoM

Apprentice

Finland

RoboCat Casino

4 months ago

One more good looking casino what is ruined all other ways.
Zimpler withdrawal happen other casino few minutes, Robocat 6 days.
No responsibility tools, its "under development" like every casino say who dont have it. So its never available here.

Chat support i talk one russian and one Finnish agent with. Russian is unfriendly what is not suprise at all.

After first depot i get bonus, ONE spin 0,10€ bet. 🤭

Now i wait my cashout almost week and then closure. Avoid this, its so many better casino available.

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