cgouveia's reviews

Casino Guru

We want players to understand gambling.

6 days agoOriginalTranslation
I don't recommend it. They do not respond clearly to requests, they act outside the law, using different merchants for deposits.
They do not respect responsible gambling.
I have all the prints to justify my opinion.
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  • Fast withdrawals
  • While depositing they are friendly
  • Good graphics
  • Use other traders' mmc in violation of AML regulations
  • Do not comply with basic GRPD rules
  • Do not respect the customer's right to transaction history
  • Do not comply with responsible gaming rules
Automatic translation:
4 weeks agoOriginalTranslation
Bad experience, and from the reviews of other players my experience was not much different.
Far from being a casino concerned with responsible gambling.
  • Nothing
  • Terrible customer support
  • They don't reply to emails
  • They make it difficult to self-exclude
  • They don't respect the licensor's obligations, as they don't allow you to set deposit limits or game limits
Automatic translation:
6 months agoOriginalTranslation
Very bad experience.
I requested the account to be closed, which took almost a month from my first attempt.
90% of withdrawals take a long time in order to make the user cancel withdrawals to play.
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  • No player protection
  • Withdrawals take longer than days or weeks.
  • Lousy chat, they never solve anything
  • No replies to emails
  • Lack of clarity on TCs
Automatic translation:
9 months agoOriginalTranslation
I tried the casino, because I saw a good review from casino guru, and the bonuses were something extraordinary at this casino.
My experience so far has been positive, I made my first deposit of €300 and took advantage of the 300% bonus. I read the bonus conditions and followed them exactly and got €2500.
I made my first withdrawal of €500 which took just 1 business day to complete.
For now my evaluation is positive, there is still another €2000 to redeem. Let's see if the casino will continue to be as correct as it has been.
I recommend that you take advantage of the bonus, it is very encouraging, and the rollover is not that high.
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  • Client support
  • Welcome Bonus
  • Quick to withdraw
  • Skriil withdrawals accepted
  • Low withdrawal limit
Automatic translation:
RichPrize Casino
9 months ago
Hi C 😉,

Thank you for sharing your positive experience with us! We're delighted to hear that you found our casino through a good review and that our bonuses exceeded your expectations.

It's fantastic to hear that you took advantage of our 300% bonus offer and successfully met the bonus conditions, resulting in a substantial win! Congrats!
We appreciate your recommendation to others to take advantage of our bonuses, and we're committed to maintaining our high standards of fairness and efficiency.

If you have any further feedback or questions as you continue your gaming experience with us, please don't hesitate to reach out. We're here to ensure that your time with us remains enjoyable and rewarding.

Best regards,
Victoria
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