franztheuerw's reviews

Casino Guru

We want players to understand gambling.

• 1 month ago
Original Translation
Registered, paid in, received a welcome bonus with the free spins, I received 2 euros. okay, no problem yet. after that i played down my entire deposit and the 100% bonus with about 350 spins without even mentioning a win of more than one euro and three scatters. So the rtp can certainly not be right in this casino. the bonus conditions alone are a pure rip-off. play somewhere else folks.
  • many providers
  • nice page
  • almost everything
Automatic translation:
Slotozen Casino
Dear franztheuerw,
Thanks for sharing your feedback.
We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.

Best regards,
Slotozen Team
• 8 months ago
Original Translation
have paid 50 euros. a little luck and almost 5000 won. great .... then on payment .... sorry only 10% of the deposit. ok my fault ... not informed. my account has not been verified until today. I was also credited a cashback that was canceled in the same minute. I asked in the chat today ... Answer ... because of the upcoming holidays, not everything can be processed. dear people avoid this side. only hot air ...... lg


this morning my account was deactivated for security reasons. I've never seen it before. i made my experience. nice side, but everything else very negative.
Read more Read less
  • Nothing
  • nothing at all
  • everything
  • anything at all
Automatic translation:
Beem Casino
We are really sorry about the unpleasant experience, but after we checked the system records, we believe that a misunderstanding has occurred.
As we can see from the back office, the documents were uploaded on December 9th, at 22:39, and after our agent told you in chat that it will be checked on the upcoming business day, nothing was told about delays. Documents were approved on December 10th, at 13:11, and at that time the amount of 2000 EUR was corrected due to the bonus winnings rule, and the amount of 500 EUR was put back on your balance and we were waiting for a new request which would process out of order in such cases. We are really sorry, but we didn’t get a new cashout request from you, as you used your 500 EUR for gambling purposes and played it down.
Kind regards,
BeemCasino Team
• 9 months ago
Original Translation
Hundreds of spins with a single free spin with zero win. was also the same in the sister casinos. have tried all of them. I wasn't able to even begin to meet the bonus conditions for any of them. it's no fun like that
Automatic translation:
• 9 months ago
Original Translation
2 times over 1000 euro won with 50 euro stake. was transferred to my account both times in 3-5 days. no idea why it has such a bad rating for you
  • always great bonuses
  • I miss my favorite provider playngo
Automatic translation: