Made my first deposit here and casino refused to give me my welcome bonus without providing reasoning.Will not play at this casino again.Terrible support staff
Dear Vares,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced.
We would like to infoirm that we reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion, as well as permanently or temporarily ban any customer or a group of customers from the promotion program of the Website at our sole and absolute discretion. In the event of any dispute regarding our promotions (including, without limitation, eligibility, use, abuse, fair play, calculation of winnings and wagering requirements) Company’s decision shall be final and non-negotiable.
We hope that you will have a better experience with us in the future.
Best wishes,
Mr. Pacho Casino.