poivon's reviews

Casino Guru

We want players to understand gambling.

3 months agoOriginalTranslation
I registered to receive the no deposit bonus. KYC was required and I did it without any problems, in 30 minutes I was verified.
I made 7T in the spins, and continued on Sweet Bonanza, got the bonus, went to 20T, cashed out and it arrived immediately. Very good
  • Direct bonus on real balance
  • Quick withdrawal
  • None
Automatic translation:
4 months agoOriginalTranslation
It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.

They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.

The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.
Read moreRead less
  • Many games
  • Winnings are possible
  • Quick withdrawals
  • Blocking accounts without warning
  • Bad bonus program
  • Support operators fall short
  • Unfair T&Cs
Automatic translation:
4 months agoOriginalTranslation
Edit: I've edited my review, where I put fast withdrawals which is true and I put negatively many problems with the payment system, which is what delays deposits and withdrawals to be fair and I've changed my experience from very negative to neutral to be fair.
---

My experience with 1Xbet was very good until last week, when I deposited R$100.00 and managed to add 900 reais to my balance in slot games, where I asked for a withdrawal.
Until today I have not been paid (4 days now). I contacted support several times and they told me that the specialists are waiting for a response from the payment system. I have nothing to do with it, if they have problems with the payment system, let them sort it out, but let them pay me what I'm entitled to.
It's never taken even 30 minutes to make a withdrawal, except for this last one.
Read moreRead less
  • Lots of games
  • Account security
  • Phone support
  • Fast withdrawals
  • Problem with payment system
  • Bad support
  • Confusing site in E-Sports
Automatic translation:
1xBet Casino LAT
4 months ago
Dear Poivon,

Thank you for reaching out to us. We are very sorry for the inconvenience caused.

We understand your concern and want to assure you that we are doing everything possible to resolve this situation. However, it is important to note that the technical issues you mentioned are occurring on the side of the payment system, and we may not always be able to influence the speed of their resolution. We appreciate your patience and are working to resolve this issue. We assure you that as soon as a response is received from the payment system, our support team will promptly notify you of the results via email.

If you have any additional questions or need further information, please do not hesitate to contact our support team. Thank you for your understanding.

Best regards,
The 1xBet Team
6 months agoOriginalTranslation
Casino offers offers that work one week and hurt you other weeks
  • Sports Cashback
  • Low deposit
  • Low minimum withdrawal
  • Casino offers don't always work
  • Terrible support
  • No live chat support
  • Low RTP
Automatic translation:
6 months agoOriginalTranslation
Casino verified account quickly, fast and efficient service, winnings pay out quickly and sometimes take a while... payment patterns are unstable. But yes they pay
  • Low betting games available
  • Many providers
  • Victories are possible but not frequent
  • Support is good,
  • Rigged tournaments
  • Bad bonuses
  • Cashback with unfair rollover
  • Bonuses and offers with high rollover and earnings conversion limits
Automatic translation:
6 months agoOriginalTranslation
I used to play and have fun here, until an offer came to me, deposit 300, bet 2x the amount and receive 30FS with bet $5. And after fulfilling the requirements I was injured several times, it's been a month since the Casino didn't even respond to me and justify what happened. Terrible support. So after that I abandoned it. And I advise anyone who reads the message not to be fooled by the casino's offers, because what happened to me will eventually happen.
Read moreRead less
  • None
  • Unfair offers
  • Games with high minimum values
  • Slow check
  • Spins Offers with risk of not receiving
  • Support without worrying about your problem
  • You may have your bonuses not credited and impossible to claim
Automatic translation:
6 months agoOriginalTranslation
A great place to have fun. Before the new site, I couldn't resist depositing here, because the old site was very ugly, it didn't attract me and it kept me away.

But after I decided to put that aside, I loved the casino.

Wins are possible, and most importantly, almost instant withdrawals.

Bonuses are frequent, but here comes what I don't like about the casino, the 50x Rollover. This is unfair.
But I recommend playing here.
Read moreRead less
  • Instant withdrawals
  • Victories are possible
  • Frequent bonuses
  • Many game providers
  • Cashback with 3x rollover
  • Rollover 50x (unfair)
  • Minimum withdrawal R$50
Automatic translation:
6 months agoOriginalTranslation
Talking about Betano is a pleasure.
Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.

Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.

The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
Read moreRead less
  • Bonuses with low or almost no requirements
  • Super fast withdrawals
  • Friendly support
  • Sports betting with a large market
  • Advance payment of 2 goals +
  • Great app
  • Lacks 24/7 support
  • Unstable and insecure cash out
Automatic translation:
9 months agoOriginalTranslation
Very good casino. I deposited $25 and withdrew $1,500.00 and it arrived almost instantly.
Minimum withdrawal 30.00 which I liked, minimum deposit 20.00 which I also liked. And there are many games and providers.
  • Quick withdrawals
  • Many games and providers
  • Minimum withdrawal 30.00
  • Minimum deposit 20.00
  • Games with fair minimum bets
  • Live chat unavailable
  • Casino bonuses almost don't exist
  • Lack of casino offers, promotions, FS
Automatic translation:
9 months agoOriginalTranslation
At first I liked Casino, when I registered I was able to quickly check my account and withdraw quickly.
But yesterday, I won 5,800 BRL and requested withdrawal at 00:00, and until 05:00 in the morning no one processed the withdrawal nor did they respond to me by email, and the chat was always offline.

I got a bonus of 25.00 and earned 100.00. Nothing started to work, when I say nothing I mean more than 12 different games resulting in consecutive losses.

Yes, it's my fault, not the casino's, but if they had processed my withdrawal request as they promise and highlight at the top of the website that the average withdrawal time is 7 minutes according to them, I wouldn't have made the mistake of playing and losing.

Therefore, I understand that I was misled, and therefore deceived because I only play where withdrawals are quick. Which was not the case.

How can they state at the top of the website that the average pick-up time is 06.07 minutes and my order goes through the night without being processed and without the chat replying to me and the email as well? May I taste a little.

So, I'm suspicious after that and I'm going to rethink whether I go back to the casino

How can support via chat and email be offline all night long on the weekend? This is not right for a "Grand Casino" to do.
Read moreRead less
  • Quick withdrawals before 00:00
  • Many games
  • Account verification is fast
  • Good email support
  • They do not process withdrawals in the early hours of the morning
  • Support does not respond after midnight
  • Chat almost always offline and in English
  • Minimum deposit 100.00
  • Games with minimum bets edited 1.00 and not 0.25 as is normal
  • Withheld withdrawals from early mornings on weekends
  • It is only possible to withdraw with the last deposit method, even if you have already checked other methods
  • Withdrawal for abusive minimum BR 300BRL
Automatic translation:
Show more reviews (+2)
Showing 1 – 10 of 12 reviews
1 2
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news