User Profile Complaints Reviews

casinotester's reviews

silver
casinotester
Apprentice
1 year agoOriginalTranslation
This casino is a mediocre casino. I have withdrawn and had verification issues. The support staff didn't know why Sumsub's camera was blocked. Despite instructions on Sumsub's site, it didn't work. It was only after an incredible 7 days that I was able to solve the problem on my own and I waited another 5 days for the payout, i.e. a total of 11 days for €571. Yesterday I deposited €26 at this casino via crypto and my money was not credited. Therefore, caution should be exercised here.
Read moreRead less
  • The slots paid out relatively well, some of them were pretty weird unfortunately.
  • Support is useless if you have problems.
  • Finance department does not respond to emails at all.
  • The payout takes forever almost 2 weeks in my case
  • Last deposit was not credited. I've been waiting for the deposit for a day
Automatic translation:
All Lucky Wilds Casino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
If I could I would give zero stars. 150 free spins are promised for 4 deposits that you don't get at all and this casino also pays underground badly worse, a casino can't pay a total of 6 deposits and 200€ only meager 3 free spins in which amounts like 4€ were paid out despite a 1€ bet. People stay away from this casino it is definitely a scam of all scam casinos. I would give 0 stars if I could but I can't. It's the very last thing I've come across and one of the worst casinos. Only with one of my deposits I made 40€ plus after that everything was gone again.
Casino does not credit bonuses.
Read moreRead less
  • Very bad payout percentage
  • Bonuses are not credited at the beginning you get the deposit bonus incorrectly afterwards
  • Support very slow and incompetent
  • My request to lock my account is ignored by support and I am directed to an email address.
Automatic translation:
All SpinBetter Casino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
So I deposited €135 there with a bonus and won €600. The games run smoothly and the withdrawal was processed within 30 minutes. I absolutely recommend this casino. This casino offers a great deal and sports betting is also possible there. The site is pretty fast and well laid out and clear. Support staff are extremely polite and courteous and very friendly. Casino has above all a German customer support which I find very positive. If I could I would give this casino 6 stars.
Read moreRead less
  • Very fast payout like speed of light
  • No KYC was necessary because the amount was relatively small
  • The slots are absolutely reputable and the payout is very good
  • Very friendly support and very polite and courteous
  • I rarely write well about a casino but this one surprised me
  • You can deposit there with crypto and bank transfer who wants to play anonymously should use crypto.
  • Nothing negative to report
Automatic translation:
All BetPlays Casino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
Here you can safely play one of the best casinos out there. Support was very friendly and helpful and gave me 20€ as a gift with these 20€ I won 1000€ in the end I only paid out 450€ but it is worth playing here. Have requested a payout and no KYC is necessary up to a payout of 1000-2000€. If I could I would give 6 stars. All Malta and Curacao casinos can pack up. I recommend everyone to play here. Better than any reputable German online casino.
Read moreRead less
  • Support very friendly and courteous
  • No deposit bonus has a large withdrawal limit of up to €10000
  • No KYC required for small payouts
  • Lightning-fast payout processing
  • The slots are running and you can also play novomatic there
  • Very large selection of games
  • The payout cannot be settled.
Automatic translation:
All Slothub Casino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
I do not recommend anyone to play at casinos that focus on ripping off their customers. Casino has no deposit limits, which is not allowed under German law and therefore this casino is not allowed to let German players play in their casino. To all German players, if you lost money there, go to the lawyer and get it back. For me it wasn't much around 500€ and for IWild 800€. These casinos do not have the right to let you play in their casinos. It's a very bad casino, the RTP values there are rubbish. Even though I said I lost too much and you should ban me, you didn't ban me.
Read moreRead less
  • Verification and withdrawals take forever.
  • Let German players play despite the ban.
  • No opportunities to gamble responsibly.
  • I have asked 4 times to block my account but my account has not been blocked.
Automatic translation:
All Snatch Casino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
So I don't understand the bad reviews here. I deposited €200 there and won €962.
Documents were verified within 2 days and the payout came two days later with no problems. I can recommend this casino for every player. It has deposit limits and loss limits.
If you are smart, you cannot gamble away your winnings at this casino.
It's absolutely fair and offers great player protection options. People don't listen to the reviews here, they aren't true.
Read moreRead less
  • Verification very fast
  • Payout very fast
  • Friendly support and helpful
  • Nothing negative
Automatic translation:
All IceCasino reviews
silver
casinotester
Apprentice
1 year agoOriginalTranslation
One of the best casinos for German players. This casino always pays out immediately and I have most of my winnings there. Absolutely safe reliable and reputable. Please comply with the terms and conditions of this casino and you will surely have your fun. I've already made more than €3000 in sales with this casino, I've never really been in the red. Verification also works without any problems. I recommend everyone to play there. The other German casinos are stingy with the winnings and try to make maximum profit
Read moreRead less
  • Very fast payout
  • Absolutely serious and safe
  • Hassle-free verification
  • High payout percentage
Automatic translation:
All PokerStars Casino reviews
silver
casinotester
Apprentice
2 years agoOriginalTranslation
So guys I can only tell you I don't like the German side of Playtoro. I have registered and played at many SkillOnNet Ltd sites and unfortunately I have seen parallels which leads me to suspect that online casinos are scams. No matter which slot I opened from gamomat after 10 minutes of playing time without any reason, the connection was broken and that at every German casino, not just at Playtoro. Winhalla and her group do the same. As soon as you have a good run you get kicked out of the server and then have to log in again and then if you have a bad run the slot doesn't hang. Play'n Go pays 400 rounds for a €1 bet, nothing, not even free spins, nothing. Unfortunately I can't write anything positive about these casinos and I warn German players that you will only be disadvantaged in online casinos. I have no idea why it's going so badly but it must have something to do with the German license. Live chat has been abolished in many casinos and there is no live chat at Playtoro either. Look for casinos that don't have a German license, unfortunately I've had bad experiences with German online casinos.
Read moreRead less
  • The site is well structured and clear
  • Fees are charged for deposits.
  • Connection breaks with good runs although WLAN connection is established.
  • Games run very strange on 30 cents you win 300€ and on 1€ you lose 300€ and then get kicked in the ass by the slots
Automatic translation:
All PlayToro Casino reviews
silver
casinotester
Apprentice
2 years agoOriginalTranslation
Some MGA casinos can cut themselves off from this casino. I only deposited € 75 there and took advantage of all 3 deposit bonuses. With the third deposit I won a total of € 1200 and wagered the bonus 35x. Paid out and my account was verified within 3 days and the money was then immediately in my account. You can only pay out € 400 per day there, but for a Curacao Casino you pay fairly quickly and seriously. You don't need to worry about rip-offs at this casino. In addition, I was in the plus on each of my deposits - there was not one deposit without a plus. Even after withdrawing € 800, I kept winning with every deposit. From my side, Cosmic Slot gets a clear further recommendation.
Read moreRead less
  • Very quick payout
  • Very friendly support
Automatic translation:
All CosmicSlot Casino reviews
User Profile | Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news