rkk_66's reviews

Casino Guru

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2 weeks agoOriginalTranslation
It was one of the worst experiences. You think the games are fake or rigged. Just empty spins or ridiculously few wins. I wouldn't recommend it to anyone. Stay away.
  • Lots of games and multiple payment methods. That's all. But the result is very poor.
  • The games give the feeling that they are probably rigged. Dozens of spins in a row completely empty.
  • You feel like there is no chance and the RTP feels really bad.
Automatic translation:
1 month agoOriginalTranslation
A bad casino, stay away. Games are suspect, as if nothing has to do with chance. Closing the account is impossible. The chat only talks bla bla. Stay away.
  • NOTHING. NOTHING. NIENTE.
  • Hands off. Stay away.
  • Bad. Very bad.
  • A bad casino. The games are suspect. An incredible number of empty spins, that's not normal.
  • Even if you want to close your account, the casino doesn't react. It's really bad.
Automatic translation:
1 month agoOriginalTranslation
Very bad casino. If you don't want to play anymore and want to close your account, the casino won't do it. I have chatted 5 times and sent several emails asking for the account to be closed permanently. The casino still won't close the account. It's a disgrace. Hands off.

UPDATE 18.11.2024 !!!

The account is still not closed. The casino keeps asking why I want to close my account. It's really bad. And the casino tries to change my mind with a few free spins. Very bad casino. Avoid this casino!!
Read moreRead less
  • Nothing.
  • Nothing.
  • Very bad casino.
  • You cannot close the account.
Automatic translation:
PlayMojo Casino
1 month ago
Hello rkk_66,

We deeply apologize for the frustration and inconvenience you have experienced. Your request to close your account should have been processed promptly and we regret that we were unable to meet your expectations in this matter.

We respect your decision and will escalate your request to ensure it is resolved as quickly as possible. If you would like to provide us with further details, please feel free to contact us directly: . We are happy to assist you and ensure that your concerns are fully addressed.

We thank you for your patience and welcome your feedback as it helps us improve our services.

Best regards,

The PlayMojo team
2 months agoOriginalTranslation
My experience with this casino is really bad. Games run strangely, suddenly there are only empty spins, as if RTP was ZERO. Since my experience is really bad, I have been trying to close my account for days. I have tried three times via chat, sent two emails, but the account is still open. Hands off!!!
  • NOTHING, NOTHING AT ALL.
  • Lots of games, but the casino is really bad.
  • A really bad casino. You can't even close your account.
  • Very bad customer service.
Automatic translation:
2 months agoOriginalTranslation
VERY BAD. VERY NEGATIVE EXPERIENCE. I have rarely seen such a bad casino. I strongly advise everyone to stay away from this casino. No contact, no response from the casino.
  • Very little positive. The only thing is that there are a lot of game operators and games. Everything else is a disaster!!!
  • I strongly advise against this casino!!!
  • Games have nothing to do with RTP or randomness, as if they are rigged games.
  • Even when depositing with Skrill you have to transfer the money to an account, with a 3% fee.
  • No live chat. You can only leave a message. It shows that they reply via email. LIE!!
  • Closing the account is impossible. NO ANSWER and the account remains open.
  • STAY AWAY!!!! Very bad casino.
Automatic translation:
PokerBet Casino
2 months ago
Dear rkk_66,

It is important to understand that the RTP (Return to Player) is determined by the game provider and cannot be changed by the casino. You can always check the RTP for a particular game by clicking on the ‘info’ button. Please note that the RTP may vary from game to game and provider to provider.

As for the account closure procedure, you have to give a specific reason for the closure, after that customer support department will ask you to answer some quick questions and then the account will be closed.

As for payment fees, they are set by the payment providers, but we are working to reduce them.

Overall we thank you for your feedback, if you have any more questions you can contact our customer support team.
3 months agoOriginalTranslation
I thought it was a good casino. I won well and then things got weird. Hundreds of spins in a row with such low RTP that it can't be a coincidence. I don't recommend this casino.
  • Many games from different providers
  • Many deposit methods
  • By far the worst experience that cannot be explained by luck or coincidence.
  • I have lost at various casinos, but this one was incredible.
  • After I had a good amount in my account, the RTP was almost ZERO. Hundreds of spins went to waste.
  • It's unbelievable to me. Hands off.
Automatic translation:
Rocket Spin Casino
3 months ago
Dear rkk_66.

Thank you for your feedback. We're truly sorry to hear about your experience. We understand how frustrating losing streaks can be. However, our casino operates under strict regulatory guidelines to ensure fairness and transparency, including the use of Random Number Generators (RNG) in all games. The RTP (Return to Player) percentages are predetermined by the game providers and cannot be altered by the casino.

In case you need any assistance, please do not hesitate to contact us at vip@rocketspin.com.

Best regards,
The RocketSpin Team
6 months agoOriginalTranslation
Stupid KYC verification right at the beginning, so you can't play at all. Unfortunately, the casino doesn't mention this in advance, so the money that has already been deposited cannot be played and you have to wait a full 48 hours (excluding weekends).
  • Nothing
  • Stupid verification, takes forever.
  • No fun.
  • You also cannot get your deposit refunded.
  • Hands off !!!
Automatic translation:
1 year agoOriginalTranslation
Very bad casino. Very low RTP. The games don't seem genuine at all. Sites is laggy. Very bad experience. Hands off.
  • Nothing.
  • Bad. Hands off.
  • Very low RTP. It is unbelievable.
  • Very bad experience.
  • Hands off. Avoid this casino.
Automatic translation:
1 year agoOriginalTranslation
Very bad casino. Dishonest. They advertise a big bonus and when you deposit there is no bonus. They lie in chat all the time. Hands off. Even closing the account is difficult. I had to ask several times.
  • NOTHING !!! NOTHING AT ALL !!!
  • Very bad casino.
  • Dishonest casino. They lie.
  • Advertised with a bonus and then lied. No bonus given.
  • Very bad chat. Hands off.
Automatic translation:
1 year agoOriginalTranslation
Extremely bad experience. Hands off. The games have such low RTP. It is impossible. No chance. Even Bonus is dishonest. You have to beg for your free spins from the welcome bonus every day.
  • Lots of games, but no chance.
  • Nothing good.
  • NOTHING.
  • Hands off. RTP is very bad.
  • It has nothing to do with coincidence.
  • Not even free spins are given honestly.
Automatic translation:
GoodMan Casino
1 year ago
Dear rkk_66,

We are sorry to hear that your experience did not meet our standards. We take the fairness of our games very seriously and work hard to ensure a positive gaming experience.

We understand that RTP (Return to Player) plays an important role and ensure that our games are based on certified platforms to ensure fairness and randomness. Your feedback on bonus features and free spins is important to us and we will use it to improve our service.

Our goal is to provide a fair and entertaining gaming environment. If you have specific concerns, we will be happy to address and clarify them. Thank you for your feedback and we hope we can address your concerns in the future.

Best regards,
Goodman Casino team
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