Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Not all of the terms and conditions are translated to the language option provided on the website
Not all game providers are available for all countries
Live chat available mostly/only after registration
Casino screenshots
PokerBet Casino Review
When reviewing and assessing PokerBet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. The result for PokerBet Casino was a Very low Safety Index of 1.4. This reflects a very poor showing in terms of fairness and safety. Read our PokerBet Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – PokerBet Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of PokerBet Casino, we have looked closely into the Terms and Conditions of PokerBet Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based upon our estimates and collected information, we consider PokerBet Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention PokerBet Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, PokerBet Casino has attained a Very low Safety Index of 1.4. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Note: As far as we are aware, PokerBet Casino is interconnected with 10 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of PokerBet Casino.
T&Cs of PokerBet Casino evaluated
As part of our review, we read each casino's Terms and Conditions and check how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We did not find any unfair or predatory rules in the Terms and Conditions of PokerBet Casino during our review.
Player complaints related to PokerBet Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 55,482 black points in total, out of which 2,866 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PokerBet Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 1 player review so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
PokerBet Casino is owned by Casiworx N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
PokerBet Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 6,000 per month
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at PokerBet Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Finnish
Danish
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PokerBet Casino, managing your account, withdrawals, or other matters. PokerBet Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at PokerBet Casino
PokerBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 73 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, SA Gaming, BGaming, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Relax Gaming, Betgames, Ho Gaming, Genii, Smartsoft Gaming, Origins (playtech), Platipus, Concept Gaming, Slotopia, Altente, Lucky Streak, Spinmatic, Spadegaming, Apollo Games, G Games, Spribe, Gamomat, iMoon, Kiron Interactive, Galaxsys, Revolver Gaming, BeeFee, Mascot Gaming, Vivo Gaming, Onlyplay, Amusnet, Zeus Play, PG Soft (Pocket Games Soft), Salsa Technology, Worldmatch, Gamebeat, TVBet, Live Games, Absolute Live Gaming (alg), Fugaso, Iconic21 (BETER Live), 3 Oaks Gaming, Gamzix, LiveG24, CQ9 Gaming, Kalamba Games, Betradar, InOut, Reel Time Gaming, Hacksaw Gaming, XPG (xprogaming), Asia Gaming, Ka Gaming.
Bonuses and codes offered by PokerBet Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from PokerBet Casino in our database, which include:
50 FREE SPINS on Gates of Olympus
222 EXTRA SPINS on Bonanza Billion
100% up to €200 and 100 extra spins
100% up to €500 and 100 extra spins
100% up to €800 and 100 extra spins
200% up to €1,500
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Casiworx N.V.
Operator
Casiworx N.V.
Established
2024
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PokerBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casinoSmall to medium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Low withdrawal limit: €6,000 / month
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at PokerBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by PokerBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by PokerBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(20)
Payment methods (20)
Transaction limits
Withdrawal limits
€6,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDBRLDKKNOKNZDPLNTRY
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
7 languages
EnglishGermanSpanishDanishFinnish
2 more
All languages (7)
English
German
Spanish
Danish
Finnish
Norwegian
Portuguese
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Based on 3 tests
Date and tester
Rating
17 Dec 2025
Samuel S.
Subpar
12 Feb 2025
Ayberk A.
Subpar
23 Jul 2024
Jannete H.
Subpar
User reviews
User reviews of PokerBet Casino
This is a place to share experience with PokerBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 1 user
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
VERY BAD. VERY NEGATIVE EXPERIENCE. I have rarely seen such a bad casino. I strongly advise everyone to stay away from this casino. No contact, no response from the casino.
SEHR SCHLECHT. SEHR NEGATIVE ERFAHRUNG. Ich habe selten ein solches schlechtes Casino gesehen. Ich rate allen dringend von diesem Casino ab. Kein Kontakt, keine Antwort vom Casino.
Very little positive. The only thing is that there are a lot of game operators and games. Everything else is a disaster!!!
Ganz wenig positives. Das Einzige, dass es viele Spielbetreiber und Spiele vorhanden sind. Alles andere Katastrophe !!!
I strongly advise against this casino!!!
Ich rate dringend von diesem Casino ab !!!
Games have nothing to do with RTP or randomness, as if they are rigged games.
Spiele haben nichts mit RTP oder Zufall, als ob manipulierte Spiele sind.
Even when depositing with Skrill you have to transfer the money to an account, with a 3% fee.
Schon bei der Einzahlung mit Skrill muss man auf ein Konto überweisen, mit 3% Gebühren.
No live chat. You can only leave a message. It shows that they reply via email. LIE!!
Kein Live Chat. Man kann nur eine Nachricht hinterlassen. Es zeigt, dass per Email geantwortet wird. LÜGE !!
Closing the account is impossible. NO ANSWER and the account remains open.
Konto schliessen unmöglich. KEINE ANTWORT und das Konto bleibt offen.
STAY AWAY!!!! Very bad casino.
HÄNDE WEG !!!! Sehr schlechtes Casino.
PokerBet Casino
Dear rkk_66,
It is important to understand that the RTP (Return to Player) is determined by the game provider and cannot be changed by the casino. You can always check the RTP for a particular game by clicking on the ‘info’ button. Please note that the RTP may vary from game to game and provider to provider.
As for the account closure procedure, you have to give a specific reason for the closure, after that customer support department will ask you to answer some quick questions and then the account will be closed.
As for payment fees, they are set by the payment providers, but we are working to reduce them.
Overall we thank you for your feedback, if you have any more questions you can contact our customer support team.
Discussion
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