1 year agoOriginalTranslation
So, register, deposit and win almost €3000 straight away. Unfortunately, only €1500 of it was sent directly in the evening but paid out. Hmm, I don't know if I'm impatient because I know fast casinos. Probably! 😐😂 So the winnings came out on Thursday, today is Saturday, and still not on my credit card. In general, I would like to know, isn't it complete nonsense with such small amounts to put off a customer and say that the finance department has a lot to do at the moment 😂. Somehow, everything is automated, except for the many withdrawal requests, of course. Strange at some casinos like e.g. E.g. JET or Izzi you have your money within 2 minutes to 2 hours. I can't imagine they don't have a high volume of withdrawal requests on a daily basis. This stalling always seems to me like a scam.
UPDATEEEEEEE: okay, have to reconsider my negative rating. After 5 days and recontact with live, I was helped very quickly and with great effort. The payout was pending, as there were temporary technical difficulties with the payout on Mastercard, I was heartily apologized in the chat for the delay, now I had to apply for the payout to a regular bank account and the payout was confirmed immediately after the chat . All good, very quick help afterwards in the chat, many thanks to Bitkingz again. I hereby withdraw the negative rating ❤️
UPDATEEEEEEE: okay, have to reconsider my negative rating. After 5 days and recontact with live, I was helped very quickly and with great effort. The payout was pending, as there were temporary technical difficulties with the payout on Mastercard, I was heartily apologized in the chat for the delay, now I had to apply for the payout to a regular bank account and the payout was confirmed immediately after the chat . All good, very quick help afterwards in the chat, many thanks to Bitkingz again. I hereby withdraw the negative rating ❤️
- Very quick help from a dedicated support team
- Temporary technical difficulties withdrawing with credit card
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