What I have to stress positively is that when I contacted support and asked if it was safe to make a larger deposit they confirmed that it wouldnt be paid out easily. Therefore I saved myself more loss. Chances are they would have asked for KYC then said I am playing from a forbidden country and confiscated my wins and deposits. If I had lost they would have just kept deposits.
I then closed my account. Next day I got back to them and asked if I could withdraw the rakeback they advertise. But this is a scheme, it doesnt exist. They denied my request and said it is only for active players and cant be claimed by me and any funds on the account are gone. Also they asked me what I actually want in an aggressive tone. Give the fact that they actively encourage illegal gambling and take money they are not allowed to take they are very courageous and cocky to hardball players in such a way. You need balls of steel or you simply don´t care about players or you are planning an exit scam soon. Which could be, as I did not find that there is a lot of site traffic, few people in chat.
I from my end just said to myself no more good money after bad money but I feel people should know that Metaspins isnt a decent casino. There are a few triple A crypto sites around but Metaspins is not part of them. I really advise you to avoid this site as you will just be annoyed.
- the site layout is in nice colours
- large game portfolio however not all games work
- easy depositing
- honest with me before depositing that if I win it wouldnt be paid out which saved me money
- poor game payouts
- unpleasant support
- takes illegal bets and caters to players from illegal jurisdictions
- confiscates funds
- advertised rakeback scheme is entirely fake
- many games dont load or work