I registered an account at this casino almost immediately after its opening in May 2020 and I had a very bad story with them. At the very beginning, their main currency was the TRX coin and cashback payments and prize money in tournaments were in this coin. Somehow I got lucky and I took a prize place in a weekly tournament (it seems second place) and the next week everything was fine with my game and I took 1st place in the tournament. But what would you think? They announced an update to the Betfury 2.0 website on the 6th day of the tournament and the standings that had been hanging for 6 days simply disappeared on the 7th day, and with it my first place and the money as prize money for the tournament. It is worth saying that the prize money there was quite solid. And if you take the TRX exchange rate, it is a round sum. That is, as you can understand, they simply did not want to pay the tournament participants prize money, updated the website on the 6th day of the tournament and removed it from the site. Thus, I did not count a large amount of money. So draw your own conclusions. Yes, I have both good and not so good memories associated with this casino, but I will never forget this fraud. If the casino representatives read this message, you can check my words. I will see the email address to which my account in your casino was registered. I do not hope to receive any money from you, so I am publishing this post so that people will learn about how you dishonestly conduct your business.

Dear administrators of this wonderful project, allow me to express my respect and thanks for your help in handling my complaint. You are doing an incredible job and I wish you nothing but success in your endeavours. But I'm a bit confused. 1. As you and I know, CasinerX representatives completely ignored my complaint and did not respond. Therefore, you can safely assume that these scoundrels do not care about you and me. But you can put up with it. 2. These scammers from this casinerX casino, which I do not understand, did not pay me the winnings from the no deposit bonus. And I can accept that too. 3. They committed a crime - they fraudulently took my money in the amount of $100, which they have not yet returned and, as I understand, never will. In many countries, such actions qualify as fraud and are punishable by criminal law. And although in this case the court did not recognize them as criminals, we understand very well that these guys are fraudsters and criminals. 4. Considering these circumstances, we have sufficient grounds to believe that these persons will most likely continue their criminal activities. Therefore, other people who do not know anything about these criminals may be affected by their activities. So I have a simple question: why does the casino of these criminals, who fraudulently appropriated my $100 back on July 12, 2023 and still have not returned it, have a rating of 6.2 and not -6.2? Why is there no record of their crime or even a hint of it on your site in the profile of this misunderstanding (here by "misunderstanding" I mean the casino) so that the next potential victim of their crimes doesn't become a victim and just bypass them? And in general, of course, you don't care about my affairs and this one in particular, and that's fine, that's the way the world works, but tell me, please, do you like dealing with people whose reputation is worth $100? Do you really want to continue to see on this site (and your goal is noble, I'm sure) a casino that literally robs its customers? I hate to think that you can somehow cover up for these criminals. Anyway, with the current economic situation in my country, this was the last casino I made a deposit at and I will never forget that $100. Let the war end. I hope you will respond to my appeal. thank you
I wrote in the chat several times yesterday but never got a reply. I was wondering how long it takes to complete a withdrawal. Yesterday morning I continued to communicate but without success. I then emailed them twice and after the second email I got a reply to my email. Here is the text of the message: "What is your login on the site?
I'll check everything for you and get back to you with the answers.''
I quickly answered him. nothing In a few years he wrote another letter. nothing, I think he is still studying my question.
And this situation makes me very, very sad. I have a premonition of fraud. For some reason, this thought has stuck with me ever since I won my first hundred dollars. Well, you can't act like them when you are a decent casino. isn't that it?

I posted my negative review about this casino twice yesterday and deleted it twice. this time I am writing for the third time and the review will also be negative. So three days ago I signed up at this casino and the agent quickly credited me with a no deposit bonus. I contacted them live twice more that day and they responded quickly. Yes, and again on the same day I won from those 10 bonus dollars, first $600, then $1000, and today my balance is $3600. It was my lucky day. (By the way, this is the first time I won such money in a casino. Before that, my record was $1,500, and that was a long time ago). Then everything went wrong. In the evening of the same day, I made a deposit of $100 through the Bitcoin network and made a withdrawal request of $250. I fully understand that I will not receive this entire sum of 3,600 dollars, because such are the rules of the casino.
I wrote in the chat several times yesterday but never got a reply. I was wondering how long it takes to complete a withdrawal. Yesterday morning I continued to communicate but without success. I then emailed them twice and after the second email I got a reply to my email. Here is the text of the message: "What is your login on the site?
I'll check everything for you and get back to you with the answers.''
I quickly answered him. nothing In a few years he wrote another letter. nothing, I think he is still studying my question.
And this situation makes me very, very sad. I have a premonition of fraud. For some reason, this thought has stuck with me ever since I won my first hundred dollars. Well, you can't act like them when you are a decent casino. isn't that it?