loidcasino1337's reviews

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1 year agoOriginalTranslation
Either I was very unhappy, or something is wrong here.
Deposited €25+100% bonus.
Slots initially played reasonably well and I ended up with €100+.
However, at some point I did 400+ spins in several Pragmatic slots (which give free spins quickly) without getting any free spins.
I will definitely not deposit again because it seems a bit strange to me.
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  • Good bonuses
  • slot selection
  • structure of the page
  • RTP weird
  • Deposit methods disaster
Automatic translation:
CatCasino
1 year ago
Hello there,


Thank you for your feedback.
The payout percentage is set exclusively by the manufacturer of the game. Due to the fact that we have a licensed casino, we can not change any of the settings, such as: the value of the bet, RTP, any functions in the slots, etc. Therefore all winnings just depend on your luck.
1 year agoOriginalTranslation
Ridiculous KYC procedure, site lags constantly, few games and support is unhelpful. play somewhere else
  • Bonuses are nice
  • Verification is ridiculously exhausting
  • page hangs
  • Few games (e.g. hacksaw and nolimit)
  • Bad support
Automatic translation:
1 year agoOriginalTranslation
EDIT: DO NOT PLAY AT THIS CASINO! YOUR MONEY WILL BE GONE! THEY ARE CHEATS YOU WILL NEVER GET PAYED OUT!
  • Payout takes way too long
  • Scam casinos! you don't get your payout
Automatic translation:
1 year agoOriginalTranslation
Great casino, haven't had a single problem so far, and have been playing daily at BitStarz for about 2 months, nice bonuses and also small gestures when you've lost. Everything great. 👌
  • Fast deposit and withdrawal
  • Play as many as your heart desires
  • Fast deposit and withdrawal
  • Great UI
  • Little deposit bonuses
Automatic translation:
BitStarz Casino
1 year ago
Hi there :)

Thank you so much for reviewing us and for the kind words :)

As for the deposit bonuses you mentioned as a negative one, I know what you mean. It's standard for us to only do 1 deposit bonus per week. Reason for this is that we try to give bonuses on many different activity metrics :)

So, we try to give something on deposit, losses, wager, etc, so everyone has something they enjoy :) I hope that makes sense.

Once more, thank you!

Olle
1 year agoOriginalTranslation
Worst customer support I have ever experienced in a casino!
I forgot my password and I can't even reset it using the password reset function because it doesn't work. However, the support chat can't help either, i.e. I just can't get into my account, which now has 70€.
  • Nothing absolutely nothing
  • Customer support as bad as it gets
  • No more access to the account if you forget the password
Automatic translation:
Trustpilot_flash_alt
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