HomeOnline CasinosBitStarz Casino Review
BitStarz Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Internet
Payment methods
Show all (38)
  • Neteller
  • Skrill
  • PaySafeCard
  • PayZ
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • InstaDebit
Withdrawal limits
Not Limited for USD
Dama N.V.
2014
> $100,000,000
OverviewBonusesUser reviews452Safety Index explainedDiscussion94Payment methods38
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BitStarz Casino Review

We've thoroughly reviewed BitStarz Casino and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, BitStarz Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 393 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BitStarz Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that BitStarz Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (38)
  • Neteller
  • Skrill
  • PaySafeCard
  • PayZ
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • InstaDebit
Withdrawal limits
Not Limited for USD

Games
Show all (15)

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (77)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • ELK Studios
  • Big Time Gaming

Positives

  • Excellent reputation since its establishment in 2014
  • Excellent reputation and many eGaming awards
  • Popular progressive jackpot slots
  • Customer support through Facebook and Twitter
  • One of top Bitcoin casinos
  • Bitcoin accepted
  • No fees for depositing or withdrawing
  • Extensive collection of live dealer games
  • Extremely fast withdrawal processing
  • Deposit, play and withdraw directly in Bitcoin
  • Massive selection of games

Interesting facts

  • Big casino popular in Europe
Author & Guarantor: Burak Onder Last updated: 10 Jul 2023 Anything incorrect or missing? Let me know
Casino Bonuses

BitStarz Casino bonuses

Browse all bonuses offered by BitStarz Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (452)

User reviews of BitStarz Casino

This is a place to share experience with BitStarz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 452 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago
After playing for over a year and wagering over 50k € just the last month, my account and all other Bulgarian accounts got closed due to BitStarz not having a license in Bulgaria.
I am really disappointed but still can't deny the fact that this was the best casino I've ever played at, keeping in mind how shady the whole gambling industry is.
  • Friendly support
  • New games every week
  • Awesome Promotions
  • Closed all Bulgarian accounts
• 1 week ago
Very professional always there to help never had a problem with them ever, but I must say very light on the bonuses besides that great casino
  • Legit and professional
  • Great slots
  • A++
  • Shy on the bonuses
• 2 weeks ago
Be very careful with them. Here are a few tips:
1- Their RTP changes every day based on BTC price, whether you are playing with casino money or your own money and how much the casino is up/down. They obviously won’t admit this, but take my word for it.
2- Read their terms and conditions, there are lots of reasons not to pay out. Review those carefully.
3- Stay away from any promotion.
4- They have multiple paid in-house players and shills. They also offer tons of incentives for leaving good reviews.
5- If you decide to play, make sure its small amount, do not trust them with large deposits/withdrawals.
6- They are RESTERICTED in USA (look at Ask Gambler warning sign on top of
Bitstarz page) but as long as no one is looking, they will accept your money!
  • see above
  • see above
• 3 weeks ago
My personal opinion; this casino never fails to disappoint. I'll explain why.

One time I got extremely lucky and turned their no deposit bonus into approx 8k aud.

It specifically says the max withdrawal is $100 from a no deposit bonus and ×35 roll-over. I tried cashing out the whole amount 😅 but ofcourse they wouldn't let me but then I got a congratulation email from Nick (manager) saying they will let me withdraw $1000. It was such an awe moment I couldn't believe an online casino can be so generous.

2nd would be their easy going behaviour. I deposited $200 from a single time card use and flipped it into 1.5k and tried to cash out they asked me to send a photo of the front and the back of the card, I explained it to then that I cannot show the card because it was an E-card but sent them a photo of the transaction which showed the 1st and lat 4 digits of the card and they happily accepted it.
Their customer service is soooooo good!
Not like some other casinos.
I recently haven't been winning their but oh well. It's such a smooth experience 😌
  • Great customer service
  • They are loyal to you
  • Never ever had any issues with deposits/withdrawal.
  • You won't believe it but none.
• 3 weeks ago
I’m playing 2 years on Bitstarz and before enjoyed with all games. Every slot gave bonuses, I had some huge wins and fast payouts. Everything change 2 months ago, depositing money and no games, every spin like to the black hole, I suspect that my account is flagged. Not sure 100% but if I will not see again bonuses of free spins for couple months, then I should find another online crypto friendly casino. I’m sorry, but I’m disappointed of many empty spins, then was before.
• 4 weeks ago
I would like to give my congratulations and a 10 to BitStarz. This Casino is so top that it's surreal. They pay out super fast once you've done the entire verification process. They are super honest, and very polite in customer support. Do you guys really exist BitSatrz 😍? When you have bonuses available, feel free to send them to me, I love doing a rollover 😄. I love you BitStarz ❤️
  • Super fast payment.
  • Super attentive chat.
  • Top starting bonus.
• 1 month ago
I'm really happy with this casino! Withdrawals were super quick and the customer support is goood. It's become one of my favorites because they offer so many deposit and withdrawal options, including cryptocurrencies. The only bummer is they're missing a few of my favorite game providers
• 1 month ago
One of the best casino's to play at without a doubt, had some very good wins here!
Only negative is they have recently raised minimum deposits and i wish they didn't do this.
  • Great casino with excellent live support!
  • Good rewards system
  • Minimum deposit is very high compared to other casino's
• 1 month ago
Extreme Negative Win Rate Slots.
Four days ago I made a deposit of €740 in the live casino area, played it up to €950 and then started playing €20 bonus rounds at Sugar Rush and Monster Superlaunch both PragmaticPlay. The result is shocking and cannot be compared to any of my downswing experiences at other casinos, otherwise I wouldn't open my mouth here.
Here are the numbers from my 4-day marathon session:

Deposits total 1840€
Collected Tesla Tickets 400!!! (1 Tesla ticket 5 bonus buys at 20€ each)
Makes 2000 together!!! Bonus buys of €20 = total sales of €40,000
BIGGEST MULTIPLIER BONUS ROUNDS WIN x1665 and x1465 in both games max x5000 possible.

Just burned my loyalty bonus at Beer Bonanza from bgaming and €0.80 per spin after 850!!! Single spins finally Freespins hit 10+5 spins
Total win 15Freesins 26.75€ lmao

Sry Bitstarz have played approx. 800,000 to 1,000,000 spins in other casinos and achieved completely different results there in their variance with the same slots, of course the bottom line was also negative, but at least it was fun because you often hit x2500 plus multipliers.

Something definitely stinks to high heaven with your slots, I've never seen anything like it before. I would have to hit the maximum payout twice in a row to compensate for losses, but I'd rather wait for the Easter Bunny because the chances are higher.
In any case, I say goodbye to your slots and will only play live casino with you.

Bottom line I stupidly like your casino and excluding slots I'd give you an 8/10 2 deductions for your ridiculously low win caps on bonus money and free spins. Are already classified in the area of insulting common sense.
Bye Bye

  • Large selection of games
  • Good and fast deposit and withdrawal options
  • good live casino section
  • nice lobby with individual stats for games played
  • good support
  • SLOTS
  • very low win limits free spins and bonus money
• 1 month ago
The verification process is a nightmare.
If you deposit via Skrill virtual mastercard
you'll never get your account verified.
As they demand documents from Skrill they do not have.
So you will never get your money!
  • Good selections of slots
  • Verification of account is a nightmare
  • You won't get your money
• 1 month ago
Had a fantastic experience at this online casino! The games were so much fun, and the website had a cool design. I won some money too, which made it even better and they made a withdrawal pretty fast compared to other places! The only tiny issue I noticed was that the website was lagging a bit sometimes, but overall, it didn't bother me too much. I'll definitely be coming back! Highly recommended!
• 3 months ago
I would just like to say thank you for letting play at your casino I been playing here for about 4 years now. I use to play at about 20 or more casino's now I only play at 2 the reason is because BitStarz and another casino pays within the hour, just like going to a really live casino.
  • Pays within the hour
  • Great staff
  • Always gives free spins
  • Gives you a bones every Friday
  • Just a great casino
  • Nothing bad
• 3 months ago
I played several times in this casino, I really liked it, fast verification, fast payouts, multi-currency wallet, the casino left a good impression
• 3 months ago
It used to be an excellent casino, but in the last month everything has changed.
It seems that all games have stopped paying EVERYONE. I played more than 300X in a row on Alien Fruit and nothing… the last 850 I credited went down the drain, in less than 1 hour with low stakes, around 2$.
There is no more cashback from Nick, which was an amount that the casino used to send sometimes as a treat… the minimum deposit went from 30 to 100, there is no bonus available to play with, except for the free spins on Wednesdays that hardly give anything … the rollover is common, 40X, but you can only withdraw up to 200.
Wednesday's bet gave 20 spins with 80R$, today it only gives from 200.
Last month I would have given it a green thumb, but Bitstarz is no longer my favorite casino.
It seems that this is now a casino for the rich, or should I say, a casino for professionals.
  • Pay fast
  • Support does not always solve, but always answers
  • Only bonus has 1 bonus
  • Stopped paying in many games
  • Very low rollover withdrawal.200.
  • The piggy bank never breaks..... You're welcome
• 4 months ago
If you would’ve asked me a couple of months ago, I would’ve given bitstarz all the way to green but now I would give them all the way to red because once you’ve won there a couple of times, you’re just wasting your money. They must track like hawks because the minute you win bigger amounts, you can never win again on that particular game, you have to go for months ahead of time without going there to even hope to hit anything again. The max I’ve cashed out from there is like $1300 max the rest have been little tiny ones. My advice is once you win a decent amount. Don’t go back for a good six months because you’re just putting your money back in to their pocket and then some.
  • They USED TO pay out pretty regularly
  • Their payments are quick
  • They track you so much that it’s nearly impossible to win again once you’re paid out
  • They track you so closely. It’s down to the exact game that you won on, even if it was two years ago! That doesn’t happen in a real Casino.
• 4 months ago
The games are good and there are all the top ones I enjoyed, but it seems that they never pay anything. I made two deposits and almost didn't win anything. There are much better casinos out there!
  • They have Pragmatic games
  • Live casino
  • The design is nice
  • Low payouts
  • Promotions are not good
  • No betting
• 4 months ago
No matter how many deposits you make their RTP is Zero! Nothing pays multiple slots providers nothing pays! Never again will I deposit at this casino it's horrible worst possible experience
• 4 months ago
After months of wasting my hard earned cash on (at the time) what I thought were great Casinos such ass Yabby, Slots.lv and LuckyLand I eventually would come across Bitstarz as my girlfriend is an avid gambler especially in the Online Casino world which I was very unfamiliar with as I have Just started playing online over the last year or so. Bitstarz blew every other casino. I've tried OUT OF THE WATER. I mean you can't really get more perfect than it already is and they pay out so good and so often. I hit all the time and I've actually made more here than I have lost which is a first for me since I started playing online a year ago. Customer support is always there ready to help and they are there "LIVE"! No robots, No long email wait times just for a simple response etc. 10/10. A+ HIGHLY Recommend this Casino to any player looking for a fresh start with a REAL Casino - "Made for the player" in mind. Don't look elsewhere the best is right here with BitStarz! 🤑😎💵💸💰🥳💣💲
  • The Best of the best
  • Not a single negative thing to say
• 4 months ago
This casino offers a large collection of games from the most reputable developers. There are various payment and withdrawal methods to choose from.
• 5 months ago
WARNING FOR USERS - POSSIBLE ID THEFT
My documentation for verification was set pending for 44 days!! When I finally asked the help agent they told me that I WOULD HAVE TO WIN MONEY FIRST FOR THEM TO EVEN TAKE A LOOK AT MY DOCUMENTS!!

WHY WOULD ANYONE DEPOSIT MONEY INTO A CASINO WHEN YOU AREN'T VERIFIED?
they have this idiotic marketing ploy to make you deposit money first - then if you win - you must go through the verification process?
• 5 months ago
Terrible casino. The play will rip your money away and maybe allow you to get back to even, never up hardly at all. If I could rate this casino any lower I would. The bonus system is terrible, no live dealers for US players, only their scam terrible software they use. Avoid at all cost. They couldn’t give me a straight answer when asking about making a withdrawal, again it’s a pos casino and I would select another. Thank me later.

*response to support posting here: Then why did you accept my money?? I said from the very beginning I was from the US, your site can tell I’m in the US, clearly this is why your casino screwed me from the beginning.
  • Shit customer service that doesn’t gaf about you
  • Terrible game selection with a layout that takes forever to scroll through
  • No live dealers for US Players
  • Terrible VIP system
  • Many instances where players don’t get withdrawals
BitStarz Casino
Hi there,

Oh shoot, something must have gone wrong here.

What about the bonus system is terrible? And what happened when you reached out to support? Would be great if you could elaborate so I can have a look.

Furthermore, we don't accept US players :/

Olle
• 6 months ago
Overall, I'm pretty dissatisfied.
  • The bonus LOOKS attractive when it arrives in your email
  • The layout is heavy and it crashes on the screen
  • I think the 40x bonus rollover requirement is unfair
  • To this day, I don't know if I can make a withdrawal in PIX here in Brazil
  • Website support never worked for me
  • I can't rate the casino on their website
• 6 months ago
Great casino! win quite alot of money but not quite generous in terms of bonus or cashback, if you play with no deposit bonus lets say they gives you royalty cashback on friday you can only withdraw $100
BitStarz Casino
Hi Emma!

Thank you for the kind feedback :)

As for the max cash out rule, I totally understand. But those are solely on free bonuses from us :) all other ones have no restrictions.

Olle
• 6 months ago
Great casino, haven't had a single problem so far, and have been playing daily at BitStarz for about 2 months, nice bonuses and also small gestures when you've lost. Everything great. 👌
  • Fast deposit and withdrawal
  • Play as many as your heart desires
  • Fast deposit and withdrawal
  • Great UI
  • Little deposit bonuses
BitStarz Casino
Hi there :)

Thank you so much for reviewing us and for the kind words :)

As for the deposit bonuses you mentioned as a negative one, I know what you mean. It's standard for us to only do 1 deposit bonus per week. Reason for this is that we try to give bonuses on many different activity metrics :)

So, we try to give something on deposit, losses, wager, etc, so everyone has something they enjoy :) I hope that makes sense.

Once more, thank you!

Olle
• 6 months ago
Great and honest casino! Many people here are concerned about the complicated verification process, but for me it is not a problem. I know that no one else will withdraw my funds or hack into my account. Security is top notch!
BitStarz Casino
Hi there Alex,

Maenge Takk! Not sure if that's Danish or Norwegian so you'll have to forgive me :)

All in all, thank you for the kind words :)

Olle
• 6 months ago
The only reason why , is because I have only won once and I deposit a gang of money so I'm not pleased of a sore loser I am but I still manage to give them my money just because I love the extensive of games they have and the quality of the website . It looks very much welcoming. Compare to other casinos I have seen . Overall if I win more often then they would get five stars .
  • Huge selection of games
BitStarz Casino
Hi there,

Thank you so much for reviewing us!

As a casino, we cannot control the outcome of the games :/ so as much as I'd love for us to get 5 stars, winnings/losses are out of our control :/

That said, I will keep my fingers crossed for a nice win for you :)

Olle
• 6 months ago
I am very excited.
I have tested many Dama Casinos over the last few days and they all turned out to be very positive, as did BitStarz.
Withdrawal and verification only took a few minutes.
Clear recommendation
  • Fast verification
  • Fast payout
  • Many games
  • Page loads a bit slow sometimes but that's okay :)
BitStarz Casino
Hi there Tobias!

Thank you so much for reviewing us, and for giving us 5/5!

As for site speed, so sorry you experienced slow loading time :/ hopefully it was just something temporarily and not the norm for you when you play at BitStarz.

If you keep experiencing slow loading speed, just let us know via support and we'll do some trouble-shooting :)

Olle
• 7 months ago
One of the best casinos i have played. Did play here for couple months, lost a bit and won a bit, went into cooling-off, and Bitstarz is strict about it, will come back and play again here when i can.
  • Vast selection of games;
  • Many jackpot games;
  • Good selection and timing of deposits and withdrawals
  • Sometimes games loaded long;
  • Website was hard to access, because casino changed domain name often.
  • After big wins there is a period of losing only.
BitStarz Casino
Hi there,

Thank you so much for that very generous feedback :)

As for the loading speed, let us know if this was just something temporary or something that happens often. I know how annoying it is to have to wait ages for the site to load, and we want to do what we can to improve the site speed.

Please let us know if this is a persistent issue.

Thanking you once more for the kind words :)

Olle
• 7 months ago
I really like playing here!
Fast verification and withdrawals!
Uncomplicated and nice support!
Page design very fine and clear.
Games selection is huge so there is definitely something for everyone!
I've only had good experiences here, so I definitely recommend it.
The proof of the pudding is in the eating 🙂
  • Fast verification
  • Fast payouts
  • Nice and helpful support
  • Large selection of games
  • Clear page design
  • Just everything:)
  • Nothing negative at the moment!
BitStarz Casino
Hi there!

Wowza, thank you so much for the kind words, it means a lot to us :)

Olle
• 7 months ago
This is weird how such a huge casino has just a few depositing methods available for players. Besides that everything seems alright and these are legit mates right here
BitStarz Casino
Hi there,

Excellent question and valid feedback :)

So, we're predominantly a crypto casino, which means we don't have many deposit methods for players using FIAT :/ Sorry if you were disappointed with the selection, but perhaps you'd like to give crypto a shot?

It will allow for faster transactions and full transparency :) Support and I are happy to assist you.

Olle
Safety Index explained

Safety Index of BitStarz Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitStarz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high10/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about BitStarz Casino and related casinos (104)

104All2Opened4Not solved22Solved76Rejected

Complaints directly about BitStarz Casino

Show more complaints (+94)
Discussion

BitStarz Casino Discussion

Discuss anything related to BitStarz Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

BitStarz Casino payment methods

Browse an overview of payment methods supported by BitStarz Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller €20 - €4,000
No Fee
€20 - €4,000
No Fee
1 day How to use Neteller
SkrillSkrill €20 - €4,000
No Fee
€20 - €4,000
No Fee
- How to use Skrill
PaySafeCardPaySafeCard €20 - €1,000
No Fee
€50 - €250
No Fee
- How to use PaySafeCard
PayZPayZ $20 - $1,000
No Fee
$50 - $4,000
No Fee
-
VISAVISA Can$20 - Can$4,000
No Fee
Can$50 - Can$4,000
No Fee
1 - 5 days
MastercardMastercard Can$20 - Can$4,000
No Fee
Can$50 - Can$4,000
No Fee
1 - 5 days
SOFORT ÜberweisungSOFORT Überweisung €20 - €4,000
No Fee
€50 - €4,000
No Fee
1 - 5 days
InstaDebitInstaDebit $20 - $4,000
No Fee
$50 - $40,000
No Fee
1 - 3 days
QiWiQiWi €5 - €800
No Fee
€15 - €800
No Fee
-
WebMoneyWebMoney €20 - €800
No Fee
€20 - €1,000
No Fee
-
MaestroMaestro Can$20 - Can$4,000
No Fee
Not Available -
NeosurfNeosurf Can$20 - Can$6,000
No Fee
-
-
BitcoinBitcoin 0.1 mBTC - ?
No Fee
€50 - €20,000
No Fee
-
AstroPayAstroPay $20 - $500
No Fee
$50 - $300
No Fee
-
iDebitiDebit $20 - $4,000
No Fee
$50 - $40,000
No Fee
1 - 3 days
SIRUSIRU -
Not Available -
Bank transferBank transfer Not Available €50 - €50,000
No Fee
1 - 5 days
InpayInpay -
-
-
MuchBetterMuchBetter $20 - $4,000
No Fee
$50 - $4,000
No Fee
-
ComepayComepay €20 - €4,000
No Fee
€50 - €4,000
Fee: 0.2%
-
ecoVoucherecoVoucher $10 - $250
No Fee
Not Available -
SticPaySticPay €10 - €3,000
No Fee
€50 - €3,000
No Fee
-
BradescoBradesco $20 - $500
No Fee
$50 - $500
No Fee
-
ItaúItaú $20 - $500
No Fee
$50 - $500
No Fee
-
OXXOOXXO $20 - $500
No Fee
$50 - $500
No Fee
-
Banco do BrasilBanco do Brasil $20 - $500
No Fee
$50 - $500
No Fee
-
KlarnaKlarna €20 - €4,000
No Fee
€50 - €4,000
No Fee
1 - 5 days
Yandex MoneyYandex Money €5 - €800
No Fee
€15 - €800
No Fee
-
Bitcoin CashBitcoin Cash €40 - ?
No Fee
€50 - €4,000
No Fee
-
LitecoinLitecoin €40 - ?
No Fee
€50 - €20,000
No Fee
-
EthereumEthereum €40 - ?
No Fee
€50 - €4,000
No Fee
- How to use Ethereum
DogecoinDogecoin 1 Ð - ?
No Fee
€50 - €20,000
No Fee
-
InteracInterac Can$20 - Can$4,000
No Fee
Can$50 - Can$6,000
No Fee
1 - 3 days
Visa CreditVisa Credit Can$20 - Can$4,000
No Fee
Can$50 - Can$4,000
No Fee
3 days
CashtoCodeCashtoCode -
Not Available -
CoinspaidCoinspaid 20 ₮ - ?
No Fee
20 ₮ - 4,000 ₮
No Fee
-
MiFinityMiFinity $20 - $1,000
No Fee
$50 - $1,000
No Fee
- How to use MiFinity
Rapid TransferRapid Transfer €20 - €4,000
No Fee
Not Available -
Currencies
USD,CAD,EUR,AUD,BCH,BRL,BTC,ETH,JPY,LTC,NOK,NZD,PLN,RUB,XDG
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