I’ll start with the positives—this casino has a solid variety of slots from all the big-name providers, and the website layout is decent. Depositing via Interac was smooth and easy. That’s where the good experience ends.

First, I’ve had constant issues with games freezing or saying "not connected to server," which kills the vibe completely. On top of that, my balance randomly dropped to $0 a couple of times, and I was booted from the game. Reloading the site eventually fixed it, but this shouldn't even be happening.

The biggest headache was the withdrawal process. While depositing via Interac was simple, withdrawing was a different story. The only option offered was an Interac e-transfer, with a ridiculous minimum withdrawal of $155. Customer service informed me the minimum for crypto is $30, but for bank transfers (which they insisted Interac was), it’s $155. I tried explaining Interac isn’t a traditional bank transfer, but it was like talking to a wall.

As if that wasn’t bad enough, I had two bonuses in my account—a $45 bonus I earned from a tournament and 50 free spins. Both bonuses were canceled the moment I requested a withdrawal, with no explanation or chance of getting them back. So much for loyalty or fair treatment.

Between the technical issues and the absurd withdrawal policies, I can’t recommend this casino. It feels like they’re doing everything possible to frustrate players when it comes to cashing out. Avoid if you value your time and money!
I also find the reviews posted on this site for this casino to be sus. Just seems that a large amount of the "people" that reviewed this casino, have just joined casino guru and this was there first review.

I admit that I usually just skim through the T&C's or I copy and paste and let chatgpt find anything unusual, and obviously I didn't do a thourgh enough reading of these T&C's, but why does a casino have to hide important details in the T&C's, if there not concerned with the players having issues with some of there policies why not be honest and give a pop up warning to the player that they are going to lose there bonuses if they request a cashout, and if the casino is going to accept Interac for deposit, it should be able to accept the same Interac for withdrawal with the minimum withdrawal being the same as the minimum deposit.
I've seen honest and better casinos fail, and if this casino continues to operate how like this, then it will fail as well. The top casino's that have managed to survive while most fail, usually have great customer service, original promos, quality games with smooth gameplay, have fair T&C's and the players feel safe giving there information to the casino. If a new casino can't do all of these things well, then they shouldn't even have bothered opening in the first place.

The casino welcome bonus was decent and sign up was a breeze, but it went downhill quickly after that. When trying to play games by certain providers I would get a "code 101" pop up that would not give me access to the slot, I followed the customer supports advice and deleted cache, changed browsers, changed devices and tried a different network, but nothing fixed the problem, so I then had to find other providers that had games I enjoyed, but once again there were issues, after about 5 spins into the game the game would freeze, and a pop up would come on saying waiting to connect, this went on for quite awhile and customer service just stopped replying to my requests for assistance. And just to make things a little more clear, the original problem with pop up "code 101" wasnt because I was in a restricted area and could not access the provider. Relax gaming is not restricted in my area. I tried playing habanero which is restricted in my area, and got a completely different pop up conirming that it was because of my location I couldnt play habanero. And for the slots that kept freezing "Play'n Go", I ran a speed test on my network that had me at 100 mbps, that should be more then enough to play the slots with out any connection issues.
There seemed to be issue after issue without much help or concern from customer service, and I felt like it was a giant waste of the $50 I deposited, at no time did I actually get any enjoyment from playing here.

Not very impressive considering the 8.2 rating casino guru gave them.
The welcome bonus I received via casino guru was 125% with 150 spins, but you can't use the spins until after you have finished the wagering requirement from the 125% bonus, otherwise you have to cancel the 125% bonus to get the 150 spins, the 150 spins are then given out in sets of 30 spins over 5 days. And with your winnings from the free spins you can only play certain games with many providers unavailable with active bonus. And on top of that you need complete the wagering requirement from the winnings of the free spins before you can play with the winnings.
The casino didn't have several of the providers listed by casino guru(Habanero and Play'n go) were the most noticable. I wouldn't have joined had I of known these providers were not there.
There customer support "chat" is not a chat, they email you back an answer to whatever the issue was.

Great Casino with Fast Cashouts!

I’ve been playing at Slot Lords for a couple days now, and after completing the 4 deposits from the welcome bonus and I have to say, I’m impressed! They have a massive selection of game providers, so there’s always something new and exciting to try. The verification process was super easy and fast—within a couple of hours after sending my info, I was good to go!

One of the best things about Slot Lords is how quick and hassle-free their cashouts are. I’ve already requested two withdrawals, and both were processed within a few hours with no issues at all. That’s pretty rare in the online casino world, so it’s definitely a big plus.

The only minor downside is their wagering requirement—it’s x50, which is a bit higher than average. Also, even though they have all the top providers, they’re missing a few of the most popular games, like Thunderstruck 2 and Immortal Romance from Games Global. It’s not a dealbreaker, but something to keep in mind if those are your favorites.

Overall, though, Slot Lords is a fantastic casino, especially if you’re looking for fast, smooth cashouts and a huge variety of games

Disappointed with GalacticWins Casino Customer Service and Game Fairness
I recently had a frustrating experience with GalacticWins Casino that has left me deeply disappointed. During my 10 free spins(given to me from the casino) on the game "Lost Mystery Chests," I hit 4 bonus symbols on the final spin, which should have awarded me additional free spins. However, as soon as I hit the bonus, a message popped up saying my free rounds were over, and I never received the free spins(fom hitting 4 bonus symbols) I was supposed to get.

When I reached out to customer service, the representative, who was polite but unhelpful. He initially claimed there were no unfinished rounds or unclaimed winnings on my account, which seemed dismissive of my issue. When I asked if he could view my last spin, he requested a screenshot. Unfortunately, I hadn’t taken one, because I dont tend to take screenshots everytime I hit a bonus, I was not expecting the system to fail me.

Customer service then contradicted himself by saying he could see my gaming history but found no record of the bonus I claimed to have hit. This inconsistency was frustrating, especially when he stated that my last spin, which should have triggered the bonus spins, only showed a minor win of CAD 1.02. Despite my repeated explanations, he insisted that all winnings had been added correctly, without addressing the core issue that I never received my bonus spins.

The lack of transparency and the dismissive nature of the response left me feeling like my concerns were not taken seriously. It's unacceptable for a casino to rely on players to take screenshots of their gameplay to prove issues when they should have detailed logs and records of every spin.

I expected better from GalacticWins Casino, both in terms of game fairness and customer service. This experience has certainly made me question the integrity of their operations. I hope others take caution and perhaps consider other casinos with better track records for transparency and customer care

Wanted Win Casino has completely turned around my perception of online gambling platforms. After a series of disappointing encounters with other online casinos, I approached Wanted Win with caution, but the experience exceeded all expectations.

I decided to take advantage of their welcome bonus and made three deposits, using up the 300 spins that came with it. The process of getting verified was a breeze, taking only a few minutes of my time. This efficiency extended to the withdrawal process, which was nothing short of remarkable. I initiated a withdrawal request at 11:30pm, and to my surprise, within just half an hour, the withdrawal was not only approved but also processed and in my bank account. This has, by far, been the quickest and easiest withdrawal I've ever encountered.

The variety of slots offered at Wanted Win is impressive, providing a diverse and entertaining gaming experience. Moreover, the customer service at Wanted Win is top-notch. I experienced no wait times and found their support team to be incredibly helpful and responsive.

Wanted Win Casino has restored my faith in online casinos, proving that there are trustworthy and efficient platforms out there.

Constant problems with the slots, they would lag, then I would be booted out of the slot and casino because "Couldn't connect with server" or "The game is experiencing a delay" I would then have to wait 5 minutes before I could log back in. And it was not because of my connection, I was connected at 700 mbps. This went on for hours, customer service wasn't able to help me, all they could say is that they were having known issues with Pragmatic games, I explained to them that it was more than just Pragmatic, that I was having the same issues with Microgaming and Play'n go. All they could do is create a "ticket" for there tech dept to look into. That was a week ago, nobody has reached out to me and inform me that the problem is fixed, i've messaged there customer service and all they tell me is to keep waiting. I asked for some credit to make up for the money that was wasted by this issue, which they declined. They seem to think having these issues and there players having a horrible experiences is an acceptable way to operate a casino. I would Stay clear from this casino.

During the sign up process the website wouldn't allow my phone number for some reason, and you cant create an account without a phone number, so I had to chat with customer service and have them open the account for me.
Tried to make a deposit but the 3 ways that I usually deposit (Interac, Visa and Debit) were not options. So I had to open a MuchBetter account, before I deposited I checked with customer service to make sure that I would still qualify for the welcome bonus if I deposited using MuchBetter, He said "I see that system gave you 1st Deposit 125% Welcome Casino Bonus"
To me that means that after I deposit the required amount, I will receive the welcome bonus, however after I deposited and went to play the free spins, they were not there. I went back into chat to see what was going on, the same customer service person said I had to claim the bonus before I deposited, I said that I had, and reminded him that he told me before I deposited that the system would give the 125% welcome bonus = spins. He denied ever saying that, and became quite condescending. He said he made a ticket and someone would be in touch with me. That was a couple days ago, I checked in yesterday to see if anything had changed but it was more of the same b.s "we'll make a ticket and escalate it, and someone will be in touch" I asked how long does it take? I was told usually within 24 hours, I told him its already been over 24 hours since the first ticket was created and escalated. Tired and annoyed I left the chat.

Easily the best Casino I've played at in a long time, registration and deposit were breeze, had Pretty good luck from the start. My $30 deposit lasted me about 12 hours,and cashed out $100. After requesting cash out, I had to verify my address, ID and phone number. There was no issues, everything was verified within 20 min, and received email from Gigadat confirming my cash out request, and they said they will process it the next business day, but later that day the money was deposited in my account. About 12 hours after I requested the cash out..Awesome!!