johnanthonypack's reviews

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1 month ago


Great Casino with Fast Cashouts!

I’ve been playing at Slot Lords for a couple days now, and after completing the 4 deposits from the welcome bonus and I have to say, I’m impressed! They have a massive selection of game providers, so there’s always something new and exciting to try. The verification process was super easy and fast—within a couple of hours after sending my info, I was good to go!

One of the best things about Slot Lords is how quick and hassle-free their cashouts are. I’ve already requested two withdrawals, and both were processed within a few hours with no issues at all. That’s pretty rare in the online casino world, so it’s definitely a big plus.

The only minor downside is their wagering requirement—it’s x50, which is a bit higher than average. Also, even though they have all the top providers, they’re missing a few of the most popular games, like Thunderstruck 2 and Immortal Romance from Games Global. It’s not a dealbreaker, but something to keep in mind if those are your favorites.

Overall, though, Slot Lords is a fantastic casino, especially if you’re looking for fast, smooth cashouts and a huge variety of games
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  • Fast Withdrawal
  • Easy Verification
  • Tons of games
  • Decent Welcome Bonus
  • Nice App
  • Missing some top games
  • Wagering requirement is a bit higher then average
4 months ago
Disappointed with GalacticWins Casino Customer Service and Game Fairness
I recently had a frustrating experience with GalacticWins Casino that has left me deeply disappointed. During my 10 free spins(given to me from the casino) on the game "Lost Mystery Chests," I hit 4 bonus symbols on the final spin, which should have awarded me additional free spins. However, as soon as I hit the bonus, a message popped up saying my free rounds were over, and I never received the free spins(fom hitting 4 bonus symbols) I was supposed to get.

When I reached out to customer service, the representative, who was polite but unhelpful. He initially claimed there were no unfinished rounds or unclaimed winnings on my account, which seemed dismissive of my issue. When I asked if he could view my last spin, he requested a screenshot. Unfortunately, I hadn’t taken one, because I dont tend to take screenshots everytime I hit a bonus, I was not expecting the system to fail me.

Customer service then contradicted himself by saying he could see my gaming history but found no record of the bonus I claimed to have hit. This inconsistency was frustrating, especially when he stated that my last spin, which should have triggered the bonus spins, only showed a minor win of CAD 1.02. Despite my repeated explanations, he insisted that all winnings had been added correctly, without addressing the core issue that I never received my bonus spins.

The lack of transparency and the dismissive nature of the response left me feeling like my concerns were not taken seriously. It's unacceptable for a casino to rely on players to take screenshots of their gameplay to prove issues when they should have detailed logs and records of every spin.

I expected better from GalacticWins Casino, both in terms of game fairness and customer service. This experience has certainly made me question the integrity of their operations. I hope others take caution and perhaps consider other casinos with better track records for transparency and customer care
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  • customer service doesnt solve issues
  • casino slots integrity in question
10 months ago
Wanted Win Casino has completely turned around my perception of online gambling platforms. After a series of disappointing encounters with other online casinos, I approached Wanted Win with caution, but the experience exceeded all expectations.

I decided to take advantage of their welcome bonus and made three deposits, using up the 300 spins that came with it. The process of getting verified was a breeze, taking only a few minutes of my time. This efficiency extended to the withdrawal process, which was nothing short of remarkable. I initiated a withdrawal request at 11:30pm, and to my surprise, within just half an hour, the withdrawal was not only approved but also processed and in my bank account. This has, by far, been the quickest and easiest withdrawal I've ever encountered.

The variety of slots offered at Wanted Win is impressive, providing a diverse and entertaining gaming experience. Moreover, the customer service at Wanted Win is top-notch. I experienced no wait times and found their support team to be incredibly helpful and responsive.

Wanted Win Casino has restored my faith in online casinos, proving that there are trustworthy and efficient platforms out there.
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  • withdrawal is fast
  • customer service easy to contact
  • 300 spin welcome bonus
  • needs more ways to deposit and withdrawal
Wanted Win Casino
8 months ago
Dear johnanthonypack,

Thank you for sharing your positive experience with Wanted Win Casino. We're thrilled to hear we've exceeded your expectations and restored your faith in online casinos.

Your praise for our welcome bonus, swift verification, and withdrawal processes means a lot. We're committed to providing seamless experiences for our players.

We're also glad you enjoyed our wide slot variety. Our goal is to cater to all tastes, and it's great to hear we hit the mark.

Our customer service strives to be helpful and responsive, and we're delighted you found it to be so.

Thanks again for choosing Wanted Win Casino. We appreciate your trust and look forward to more great experiences together.

Best regards,
Wanted Win Casino
1 year ago
Constant problems with the slots, they would lag, then I would be booted out of the slot and casino because "Couldn't connect with server" or "The game is experiencing a delay" I would then have to wait 5 minutes before I could log back in. And it was not because of my connection, I was connected at 700 mbps. This went on for hours, customer service wasn't able to help me, all they could say is that they were having known issues with Pragmatic games, I explained to them that it was more than just Pragmatic, that I was having the same issues with Microgaming and Play'n go. All they could do is create a "ticket" for there tech dept to look into. That was a week ago, nobody has reached out to me and inform me that the problem is fixed, i've messaged there customer service and all they tell me is to keep waiting. I asked for some credit to make up for the money that was wasted by this issue, which they declined. They seem to think having these issues and there players having a horrible experiences is an acceptable way to operate a casino. I would Stay clear from this casino.
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  • decent selection of games
  • customer service no help
  • games lag and freeze
  • no communication
1 year ago
During the sign up process the website wouldn't allow my phone number for some reason, and you cant create an account without a phone number, so I had to chat with customer service and have them open the account for me.
Tried to make a deposit but the 3 ways that I usually deposit (Interac, Visa and Debit) were not options. So I had to open a MuchBetter account, before I deposited I checked with customer service to make sure that I would still qualify for the welcome bonus if I deposited using MuchBetter, He said "I see that system gave you 1st Deposit 125% Welcome Casino Bonus"
To me that means that after I deposit the required amount, I will receive the welcome bonus, however after I deposited and went to play the free spins, they were not there. I went back into chat to see what was going on, the same customer service person said I had to claim the bonus before I deposited, I said that I had, and reminded him that he told me before I deposited that the system would give the 125% welcome bonus = spins. He denied ever saying that, and became quite condescending. He said he made a ticket and someone would be in touch with me. That was a couple days ago, I checked in yesterday to see if anything had changed but it was more of the same b.s "we'll make a ticket and escalate it, and someone will be in touch" I asked how long does it take? I was told usually within 24 hours, I told him its already been over 24 hours since the first ticket was created and escalated. Tired and annoyed I left the chat.
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  • lots of good games by the best providers
  • The welcome bonus if your actually able to receive it
  • some of there customer service needs an attitude adjustment
  • slow to respond to enquiries
  • have not received the welcome bonus
  • customer service can not issue bonuses
  • lack of deposit and withdrawal options
BETSSEN Casino
1 year ago
Hi John, thank you for your feedback!

We apologize if there was some miscommunication due the influx of information from different sources.

Since your account was registered manually by our support team, the Welcome Bonus set into your account a bit later compared to if you were to register by yourself. However, as seen in the terms and condition of the Welcome Bonus promotion, in order to qualify and receive free spins, your deposit needed to be a minimum of 50CAD or above. According to our records, you only deposited 20CAD and that is the reason you did not receive the free spins.

Furthermore, in order show our appreciation for you as a valuable player, we did gave you a special free spin bonus that had no wagering conditions as compensation.

As for the payment methods, we apologize if there was any inconvenience with the depositing process but we are currently working on the integration with Interac and other payment methods.

We hope that this cleared up any concerns that you had and we hope that you will continue to play with us! Please don't hesitate to contact us if you have any other questions or need help with anything 😊
1 year ago
Easily the best Casino I've played at in a long time, registration and deposit were breeze, had Pretty good luck from the start. My $30 deposit lasted me about 12 hours,and cashed out $100. After requesting cash out, I had to verify my address, ID and phone number. There was no issues, everything was verified within 20 min, and received email from Gigadat confirming my cash out request, and they said they will process it the next business day, but later that day the money was deposited in my account. About 12 hours after I requested the cash out..Awesome!!
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  • Cashouts are quick
  • Lots of games an promos
  • No Habanero
PinoCasino
1 year ago

Good afternoon, dear!

Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
PinoCasino Team.
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