Dear Johnanthonypack,

Thank you for sharing your experience! We’re glad that you enjoyed our games variety, top providers, and smooth deposits, but we’re truly sorry to hear about the challenges you faced with technical issues and withdrawals.

Regarding the technical glitches, we would like to point out that no issues have been observed on our side. Additionally, we have not received widespread complaints about similar problems from other players. Therefore, we recommend checking your internet connection, clearing your browser cache, and ensuring that you are using its latest version. If possible, you can also try accessing the website from another browser or device. Should the problem persist after performing these steps, please contact our technical support team for further investigation.

Regarding withdrawals, please note that according to the Withdrawal Policy in our Terms & Conditions, which you agreed to upon registration, the minimum withdrawal amount may vary depending on the payment method:

-For bank transfers, the minimum withdrawal amount is 100 EUR / 155 CAD / 155 AUD / 170 NZD / 435 PLN / 100 CHF / 1,000 NOK / 750 DKK / 40,000 HUF.
-For crypto methods, the minimum withdrawal amount is 50 EUR / 75 CAD / 75 AUD / 80 NZD / 220 PLN / 50 CHF / 500 NOK / 380 DKK / 20,000 HUF.
-For other payment methods, the minimum withdrawal amount is 20 EUR / 30 CAD / 30 AUD / 30 NZD / 90 PLN / 20 CHF / 200 NOK / 150 DKK / 8,000 HUF.

As for the bonuses on your balance during a withdrawal request, please note that, according to our Bonus Terms & Conditions:

'8. Players need to wager the bonus amount a certain number of times before any proceeds from that bonus can be withdrawn.'
Furthermore, '11. Players may request a withdrawal before meeting the bonus wagering requirements. In this case, both the bonus money and any winnings derived from it will be removed from the player's balance, and only the remaining funds will be available for withdrawal.'

This rule is standard across most licensed casinos.

If you have any further questions, please provide the email address registered in your Spinline profile. You can send all the necessary information via Live Chat or email us at support@spinline.com – we’re available 24/7 to assist you.

We are always ready to assist our players, resolve any issues, and clarify any misunderstandings that may arise.

Best regards,
Spinline Casino

Thank you for taking the time to share your feedback with us!

We genuinely appreciate your input, as it helps us improve our services and better cater to the needs of our Players. We're sorry to hear about your less-than-satisfactory experience with our Gospin casino, and we'd like to address your concerns one by one.

We understand that a slot quality is essential to your gaming experience, and we apologize if you found our games to be substandard compared to those of casinos under different regulations. Please, note that the providers Habanero and Play'N Go will be available on the site again soon, that is why they are being kept listed in the casino. We strive to partner with reputable game providers to enhance your gaming options.

We also apologize for the dissapointment you faced in respect of our Welcome bonus 125% + 125 FS. The team always tries to create not just attractive, but user-friendly promotion which can satisfy any Player. Thank you for the valuable feedback, we would take it into account cunstructing our new promotions!

We are sorry to hear that you have had difficulties with contacting our support team via Live Chat. The deparment was overloaded at the moment, therefore, it was hard to reach the team this way. We assure you that our support team works 24/7 and always tries to process any appeal as fast as possible to make its help available for any Player at short notice.

Best regards,
Gospin Team.

Dear johnanthonypack,

Thank you for sharing your positive experience with Wanted Win Casino. We're thrilled to hear we've exceeded your expectations and restored your faith in online casinos.

Your praise for our welcome bonus, swift verification, and withdrawal processes means a lot. We're committed to providing seamless experiences for our players.

We're also glad you enjoyed our wide slot variety. Our goal is to cater to all tastes, and it's great to hear we hit the mark.

Our customer service strives to be helpful and responsive, and we're delighted you found it to be so.

Thanks again for choosing Wanted Win Casino. We appreciate your trust and look forward to more great experiences together.

Best regards,
Wanted Win Casino

Hi John, thank you for your feedback!

We apologize if there was some miscommunication due the influx of information from different sources.

Since your account was registered manually by our support team, the Welcome Bonus set into your account a bit later compared to if you were to register by yourself. However, as seen in the terms and condition of the Welcome Bonus promotion, in order to qualify and receive free spins, your deposit needed to be a minimum of 50CAD or above. According to our records, you only deposited 20CAD and that is the reason you did not receive the free spins.

Furthermore, in order show our appreciation for you as a valuable player, we did gave you a special free spin bonus that had no wagering conditions as compensation.

As for the payment methods, we apologize if there was any inconvenience with the depositing process but we are currently working on the integration with Interac and other payment methods.

We hope that this cleared up any concerns that you had and we hope that you will continue to play with us! Please don't hesitate to contact us if you have any other questions or need help with anything 😊

Good afternoon, dear!

Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
PinoCasino Team.