Thanks for your comments, dcherchi1.
Technically it is very difficult to check who’s the owner of the payment method at the depositing stage. This can often be checked only during account verification, which is usually done when a withdrawal is requested. Therefore, it is a player’s responsibility to use allowed payment methods only.
I strongly encourage you in the future to only use payment methods that are in your own name, otherwise, casinos might consider your winnings illegitimate, adhering to AML(anti-money laundering) laws and regulations.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
Thanks for your comments, dcherchi1.
Technically it is very difficult to check who’s the owner of the payment method at the depositing stage. This can often be checked only during account verification, which is usually done when a withdrawal is requested. Therefore, it is a player’s responsibility to use allowed payment methods only.
I strongly encourage you in the future to only use payment methods that are in your own name, otherwise, casinos might consider your winnings illegitimate, adhering to AML(anti-money laundering) laws and regulations.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.