Dear yjoc73,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that providing incorrect personal data is absolutely prohibited in all online casinos. I would strongly recommend avoiding this kind of action in the future and making sure all the provided information is correct before start playing. However, I understand that you didn’t do it intentionally.
If there’s any relevant communication between you and the casino regarding your request to correct your personal information, please forward it to petronela.k@casino.guru.
Thank you in advance for your reply.
Best regards,
Petronela
Dear yjoc73,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that providing incorrect personal data is absolutely prohibited in all online casinos. I would strongly recommend avoiding this kind of action in the future and making sure all the provided information is correct before start playing. However, I understand that you didn’t do it intentionally.
If there’s any relevant communication between you and the casino regarding your request to correct your personal information, please forward it to petronela.k@casino.guru.
Thank you in advance for your reply.
Best regards,
Petronela