Dear Troutsalmon44,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please specify if you see any explanation next to your withdrawal request after it gets canceled?
Have you made any successful withdrawals from this casino before?
What suggestions have you received from customer support after your withdrawal requests were canceled?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear Troutsalmon44,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please specify if you see any explanation next to your withdrawal request after it gets canceled?
Have you made any successful withdrawals from this casino before?
What suggestions have you received from customer support after your withdrawal requests were canceled?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika