The player from India deposited money to Pinup casino on June 25th, but the funds have not been credited to the account.
Pin-Up Casino - Player’s deposit delayed.
Amount: 2,000 INR
Pin-Up Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case opened
Current status
Waiting for player to reply
5d 20h 25m 18s
Case summary
yesterday
Public
Public
1 week ago
Translation
Pinup casino is a fraud. I made a deposit on June 25th, and I still haven't received it. Moreover, they're not responding to any of my queries. Please delete Pinup casino India.
Automatic translation:
Public
Public
1 week ago
Dear anilgoria,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Pin-Up Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you clarify if you have tried contacting your payment processor regarding this issue?
- Was it your first deposit in this casino?
- Please could you forward the payment receipt and any relevant communication to tomas@casino.guru?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Tomas
Public
Public
yesterday
Dear anilgoria,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
anilgoria has 5d 20h 25m 18s to reply
