The player from India has requested withdrawal a few days ago. It hasn’t been received yet. Player’s complaint has been resolved successfully.
Hi,
I've been playing with paripesa from last one week. I withdraw rs2000 on 31/08/2021 via UPI(fast bank transfer)(Instant withdrawal system).
It's been more than 3 days now . I'm not getting any resolution to this. Please help me out .
They are giving the same response from three days "Dear Customer, Your withdrawal request is currently in the process of verification. Please wait for the final status of the transaction. Unfortunately, there is no way to indicate the exact time frame within which the issue will be resolved, as it may take some time. We kindly ask for your patience." This is really ridiculous.
They will reply the same even for one year. Then who'll bear this.
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you in advance for your reply.
Best regards,
Petronela
Hello,
Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much for your confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru