Parimatch Casino IN - Player struggles with unresolved withdrawal request.

I requested withdrawal on 28 of the february and that money I haven't received yet. Parimatch asked me to send the bank statement and I sent to them. then Parimatch agent gave me UTR ID and told me that I have to contact the bank. but bank manager saying that we can't verify the transaction with UTR. If the sender really sent money and that money should be showed in your bank statement. The bank manager suggested me to ask him the payment slip. but Parimatch refused to give anything and saying I have ask everything in bank. In India, anyone bank not liable for these all things. I asked to parimatch agent please atleast one time check from your side and he said no! why they blaming? I lost about 3Lakhs in parimatch. I never argued with them anything but in this case they are behaving very bad. Please ask them to check from their side. thanks

Dear VamsiSingamsetti,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

• Do I understand correctly that the withdrawal is still pending inside your account without being processed or it has been sent but never reached you?
• Were your winnings accumulated with or without an active bonus?
• Have you received any withdrawals from this casino in the past?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but one month is an unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

They marked as Paid but I haven't received.

I played without bonus.

I received many withdrawals

Hi VamsiSingamsetti,

Have you received any payment receipt from the casino that could help you track the missing transaction with your bank? If not, could you request it, please?

Thank you.