Dear brittanycsoma,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with OddsRing Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Do your winnings come from a deposit made by a verified payment method, please?
- Do you have any proof that the old credit cards were issued in your name, such as a confirmation issued by your bank?
- Could you please send me the recent relevant communication between you and the casino on the topic? Please include your and the casino's responses. My email is tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear brittanycsoma,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with OddsRing Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Do your winnings come from a deposit made by a verified payment method, please?
- Do you have any proof that the old credit cards were issued in your name, such as a confirmation issued by your bank?
- Could you please send me the recent relevant communication between you and the casino on the topic? Please include your and the casino's responses. My email is tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas