Dear Pipsa,
Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’re facing with your withdrawal attempts.
To help us understand your situation better and assist you more effectively, could you please clarify the following:
- Have you received any specific reasons from the casino regarding why your withdrawals were rejected?
- Have you reached out to the casino’s customer support to inquire about the status of your withdrawals, and if so, what responses did you receive?
- Are there any specific terms related to withdrawals in the casino’s policies that you’ve seen that might be relevant to your situation?
Your cooperation is crucial for us to proceed with this case and work towards a resolution. Without your input and these additional details, we won’t be able to move forward effectively. If you have any further communication or documentation regarding your withdrawal attempts, please feel free to forward them to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
Dear Pipsa,
Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’re facing with your withdrawal attempts.
To help us understand your situation better and assist you more effectively, could you please clarify the following:
- Have you received any specific reasons from the casino regarding why your withdrawals were rejected?
- Have you reached out to the casino’s customer support to inquire about the status of your withdrawals, and if so, what responses did you receive?
- Are there any specific terms related to withdrawals in the casino’s policies that you’ve seen that might be relevant to your situation?
Your cooperation is crucial for us to proceed with this case and work towards a resolution. Without your input and these additional details, we won’t be able to move forward effectively. If you have any further communication or documentation regarding your withdrawal attempts, please feel free to forward them to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela