The player from Germany awaits a promised refund of 216 euros from the casino since December 21, 2024, and has not received the settlement agreement. Despite multiple inquiries, the casino only responds with a request for patience.
Newlucky Casino - Player is facing a delayed refund process.
Amount: €216
Newlucky Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.2
Newlucky Casino has a Safety Index of 8.2, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case opened
Current status
Waiting for Casino Guru to reply
5d 22h 16m 46s
Case summary
yesterday
Casino Guru is examining the case
