The player from Denmark requested a withdrawal of 500 euros two weeks ago but has yet to receive the payment. Every attempt is met with various errors and the casino continuously generates excuses for the delay. The player stopped responding to our questions and comments, so we rejected the complaint.
Need For Spin Casino - Player's withdrawal has been delayed.
Amount: 3,700 kr.
Need For Spin Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
8 months ago
Public
Public
8 months ago
Translation
I have paid out 500 euros to my account which they don't want to pay out every time it says one error or after another error and I don't know if it's a fake page or what it is But it's been over 20 days and they not paid anything they just make all sorts of excuses every time I try to contact them don't know if it's just a fake site or what
Automatic translation:
Public
Public
8 months ago
Dear Toodi,
Thank you very much for submitting your complaint. I'm sorry to hear about your negative experience with Need For Spin Casino.
From the screenshot you provided us with, it seems that your payment got rejected by the Payment system. Have you tried choosing a different payment method to withdraw your winnings?
Have you made any successful withdrawals from this casino in the past?
Could you please confirm that you passed the KYC verification?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
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