I have been asked to verify my cards, which has prevented me from making withdrawals. The issue is that the first email I received (on March 7) only asked me to verify one card, which I use for the casino deposits and is the only card I use for such matters. Then, the next day, I received another email asking me to verify a card that I do not recognize and do not possess.
On May 13, I had some winnings and attempted to withdraw them, but the transaction was denied due to this verification issue. The problem now is that they are asking me to verify three cards already.
I sent them the card I use - the only one I use - and they verified it, but I have no idea whose the other two cards might be and I don't recognize them, nor do I have any cards in my name with those numbers. I've written about 27 emails so far and we still haven't found a solution.
I'm hoping we can resolve this soon because there is quite a bit of money involved.
The card that has been verified, starting with 5341, is the only one I've used on that site.
![file](https://static.casino.guru/pict/826123/attached-image-321589560960-1716247030245.jpeg?imageDataId=876455×tamp=1716247041602&type=UNSPECIFIED)
Me han pedido verificar las tarjetas, con lo cual no puedo hacer retiradas, el problema es que el primer correo que me mandaron (7 de Marzo) me pedia solo verificar 1 tarjeta con la cual yo deposito en el casino y es la unica tarjeta que utilizo para estas cosas. Entonces al dia siguente veo otro correo pidiendome otra tarjeta que yo no reconozco y no lo tengo.
El dia 13 de mayo tuve unas ganancias y las quise retirar pero al momento de retirar lo rechazaban por lo de la verificacion, el problema esta en que ahora me piden verificar 3 tarjetas ya.
Les mande la tarjeta que yo utilizo y es la unica que utilize y me la verificaron pero las otras 2 nose de quien sea y no desconozco de quien sea tambien no tengo en nombre mio ninguna tarjeta con esos numeros ya llevo como 27 correos y aun no llegamos a una solucion.
Espero poder llegar a algo ya que hay bastante dinero metido alli.
La tarjeta que esta verificada ya es la que comienza por 5341 y es la unica que he utilizado en esa pagina
![file](https://static.casino.guru/pict/826123/attached-image-321589560960-1716247030245.jpeg?imageDataId=876455×tamp=1716247041602&type=UNSPECIFIED)
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