Home Complaints Mr Bet Casino - Casino website doesn’t load properly.

Mr Bet Casino - Casino website doesn’t load properly.

Amount: ??

Mr Bet Casino
Very good reputation
Submitted: 13 Sep 2021
Case opened Current status

Waiting for player to reply

0d 7h 28m 40s

Case summary

6 days ago

The player from Germany is inquiring about casino website accessibility.

Public
1 week ago
Translation

The page has not been accessible for over an hour

Automatic translation:
Public
6 days ago

Dear Markus,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with the German VPN (Virtual Private Network) and didn’t experience the same difficulties.


file


Since you have filed this complaint 24 hours ago, could you please advise if the issue is persisting? Additionally, please forward any relevant screenshots. This issue might be caused by playing on one device, not logging out properly, and starting another session on a different device. Could you please advise if you’re experiencing difficulties accessing your account or the entire website seems to be offline?

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Markus has 0d 7h 28m 40s to reply