Hello kevinjd92,
Thank you for submitting your complaint.
We are sorry that you have doubts about our games. All our games are supplied by the world's largest providers Softswiss, Softmaya and Softgaming.
Casinos are not authorized to make changes to games such as RTP. Since game providers have a reputation to protect, they do not leave such changes to the discretion of the casinos.
It's important to remember that the outcomes of slot games are determined by a random number generator (RNG), which ensures that each spin is completely random and independent of previous spins. The presence of scatters in the base game does not affect the probability of getting a multiplier, as each spin is determined by the RNG.
If you have any specific concerns or issues with the games, please feel free to provide more details so we can investigate further. We take all complaints seriously and strive to ensure that our players have a fair and enjoyable gaming experience.
Kind regards,
Morespin Casino
Hello kevinjd92,
Thank you for submitting your complaint.
We are sorry that you have doubts about our games. All our games are supplied by the world's largest providers Softswiss, Softmaya and Softgaming.
Casinos are not authorized to make changes to games such as RTP. Since game providers have a reputation to protect, they do not leave such changes to the discretion of the casinos.
It's important to remember that the outcomes of slot games are determined by a random number generator (RNG), which ensures that each spin is completely random and independent of previous spins. The presence of scatters in the base game does not affect the probability of getting a multiplier, as each spin is determined by the RNG.
If you have any specific concerns or issues with the games, please feel free to provide more details so we can investigate further. We take all complaints seriously and strive to ensure that our players have a fair and enjoyable gaming experience.
Kind regards,
Morespin Casino