Megadice refusing to payout requested withdrawal.
Because of that i requested to be self excluded for permanent as i do not wish to be playing at their casino.
I expected my money to be paid fast because its a crypto casino but that was a lie. I have sent full documents to them for "ID" and to verify the player account before it was closed.
The operator ignored the question about the payment and i will request a full refund of all my deposits as they never had the intention of paying out the winnings.
Chat started: 2023-12-28 04:24 PM UTC
(04:24:07 PM) vibs58: I herby request permanent self exclusion from Megadice, the withdrawal on hold should be paid out instantly.
(04:24:22 PM) *** Anna joined the chat ***
(04:24:25 PM) Anna: Hello and welcome to our Live Chat! My name is Anna and I will assist you today.
(04:25:06 PM) Anna: Sure, I will need a moment. I am sorry to hear about your decision.
(04:26:23 PM) Anna: Thank you for your patience.
(04:26:41 PM) Anna: As per your request, we have permanently closed your account with us. It will not be possible to re-open it under any circumstances.
We thank you for your time spent on our site and wish you all the best!
(04:27:07 PM) vibs58: Great, i expect the money within some minutes.
(04:27:39 PM) Anna: You are welcome.
(04:27:48 PM) Anna: I wish you a lovely rest of your day!
(04:27:51 PM) *** Anna left the chat ***
Megadice refusing to payout requested withdrawal.
Because of that i requested to be self excluded for permanent as i do not wish to be playing at their casino.
I expected my money to be paid fast because its a crypto casino but that was a lie. I have sent full documents to them for "ID" and to verify the player account before it was closed.
The operator ignored the question about the payment and i will request a full refund of all my deposits as they never had the intention of paying out the winnings.
Chat started: 2023-12-28 04:24 PM UTC
(04:24:07 PM) vibs58: I herby request permanent self exclusion from Megadice, the withdrawal on hold should be paid out instantly.
(04:24:22 PM) *** Anna joined the chat ***
(04:24:25 PM) Anna: Hello and welcome to our Live Chat! My name is Anna and I will assist you today.
(04:25:06 PM) Anna: Sure, I will need a moment. I am sorry to hear about your decision.
(04:26:23 PM) Anna: Thank you for your patience.
(04:26:41 PM) Anna: As per your request, we have permanently closed your account with us. It will not be possible to re-open it under any circumstances.
We thank you for your time spent on our site and wish you all the best!
(04:27:07 PM) vibs58: Great, i expect the money within some minutes.
(04:27:39 PM) Anna: You are welcome.
(04:27:48 PM) Anna: I wish you a lovely rest of your day!
(04:27:51 PM) *** Anna left the chat ***