HomeComplaintsMalina Casino - Player’s account has been closed and withdrawals canceled.

Malina Casino - Player’s account has been closed and withdrawals canceled.

Amount: €850

Malina Casino
Safety Index:Very high
Submitted: 04 Nov 2024
Case opened Current status

Waiting for player to reply

6d 15h 7m 2s

Case summary

8 hours ago

The player from Greece reports that after a significant delay, her first withdrawal from Malina Casino was completed. However, after making three additional withdrawals totaling €850 on October 30, 2024, her account was closed without explanation and her withdrawals were canceled.

Public
Public
13 hours ago

Good morning. I have an account in malina casino and after a huge delay they complete my first withdrawal. After they deposit my money the first time i played again and made 3 withdrawal of 850€ total. This happened last Tuesday 30.10.2024. So yesterday 3.11.2024 they closed my account and also received 3 mails saying my withdrawals have been cancelled. I mailed them to know the reasons why they closed my account and they said its an administrative decision (mail attached). I have no news about my money! I tried the chat, i tried via mail and no responce. They just gonna steal my money. All they want is to lose money and when you win some money they just close your account. Scam casino! Please help me

Public
Public
8 hours ago

Dear tilemachosgyrnas,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Malina Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did the winnings you managed to withdraw originate from the same deposit in the casino?
  • Did you achieve your winnings with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


tilemachosgyrnas has 6d 15h 7m 2s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news