LuckyDreams Casino - Player's account is closed without explanation.

I completed kyc and made a withdrawal request of rs2200 but they disabled my account.When I wants to know the reason they are always told that it is administrative decision.What is this behaviour I didn't know for why my account is disabled.I am sure that it is a biggest scammer platform with biggest scammer support agent.

Dear mahapatrashantanu454,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise which games you focused on while your account was active - slots, live casino, sports betting, etc.?
• When did you create your account and when was it closed?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I played live games.I created this account on July month didn't remember the exact date and it is blocked on previous month when I completed my kyc and made the withdrawal request and from then I was in touch with customer support but they are ridiculous don't give me the reason for why my account is disabled.I contact over mail and live support they always told it is administrative decision,what is this behaviour.



Also I didn't get any bonus.