The player from Germany faces issues with withdrawing winnings after being accused of having multiple accounts.
Hi I have been playing for month on an email adress erased from google database i cannot access anymore cause i supressed the adress in question , i had no access to promotion and everything no abuse from bonus system or whatever of this kind after several deposit and no playing on the erased one of google database ( they should know it was unactive cause of undistributed promotionnal campains ) this afternoon i win 7.5 SOL after about 6 month from them to encash my deposits without any problems of course , tonight after wiinings i'm accused of mutlible accoutn with one i cannot accesss to cause it was supressed from google database , i reach you especially cause i found it especially not fair if i'm not get paid ir doesn't care that much i just want to communicate with other palyer to avoid this "NO KYC" casino but with a kyc , hope you'll make it right id i loose 1K so be it but i want to avoid to other player to fall in the same trap i went to
thanks for reading me
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Dear hiveon8,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LuckyBlock Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Thank you very much in advance for your reply.
Best regards,
Tomas