The player from Belgium had requested a withdrawal two weeks ago but hadn't received his funds after three weeks. He confirmed that he had had three successful withdrawals in the past, his KYC verification was complete, and he didn't play with bonuses. However, he hadn't provided any explanation from the casino regarding the delay in payout. Despite our efforts to reach out and extend the complaint resolution timeline, the player had failed to respond, leading us to reject the complaint due to lack of further information.
The player from Belgium had requested a withdrawal two weeks ago but hadn't received his funds after three weeks. He confirmed that he had had three successful withdrawals in the past, his KYC verification was complete, and he didn't play with bonuses. However, he hadn't provided any explanation from the casino regarding the delay in payout. Despite our efforts to reach out and extend the complaint resolution timeline, the player had failed to respond, leading us to reject the complaint due to lack of further information.
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