Dear noeldorr195,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Let's Lucky Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please specify why your account was blocked? Please forward me the email you received from the casino. My email address is veronika.l@casino.guru.
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear noeldorr195,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Let's Lucky Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please specify why your account was blocked? Please forward me the email you received from the casino. My email address is veronika.l@casino.guru.
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika