Lazybar Casino - Player's withdrawal requests are repeatedly refused.

Since November 27, 2024, I have made 17 withdrawal requests on Lazybar.com, all of which were refused without any satisfactory explanation. I followed their instructions by using the payment methods they suggested, but my requests were constantly rejected. Their customer service keeps asking me to try again or use another method, without resolving the issue. This situation is both frustrating and unacceptable. I do not recommend this site due to its lack of transparency and reliability.

Dear jamelbenaichaoui,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if any of your payment methods are verified? Have you passed the full KYC verification?

Have you made any successful withdrawals from this casino before?

How many different payment methods have you tried using for withdrawing your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.