Hello!
Lapilanders Casino is illegally withholding my $568.
I provided all the documents that the casino requested. Before verification, my balance was 2568 dollars.
On March 15, to confirm the phone number, I sent a contract with a mobile operator.
On March 17, the casino credited me with $1,000.
On 25.03 I sent my e-wallet statement to Skrill.
On April 26, I sent an official claim to the casino due to the delay in withdrawing funds.
On May 9, the casino credited $1,000 to my wallet.
On the same day, 09.05, I placed the remaining funds in the amount of $568 for withdrawal.
On May 16, the casino reported that my account was closed.
I wrote to the casino many times, asking them to credit the remaining $568 to my wallet, but I never received a clear answer.
Please note that I do not dispute the closure of my account, the casino has the right to do this at its own discretion, but only after the fulfillment of its obligations - the payment of funds on the player's balance.
Please help me get my money. Thank you.
Hello!
Lapilanders Casino is illegally withholding my $568.
I provided all the documents that the casino requested. Before verification, my balance was 2568 dollars.
On March 15, to confirm the phone number, I sent a contract with a mobile operator.
On March 17, the casino credited me with $1,000.
On 25.03 I sent my e-wallet statement to Skrill.
On April 26, I sent an official claim to the casino due to the delay in withdrawing funds.
On May 9, the casino credited $1,000 to my wallet.
On the same day, 09.05, I placed the remaining funds in the amount of $568 for withdrawal.
On May 16, the casino reported that my account was closed.
I wrote to the casino many times, asking them to credit the remaining $568 to my wallet, but I never received a clear answer.
Please note that I do not dispute the closure of my account, the casino has the right to do this at its own discretion, but only after the fulfillment of its obligations - the payment of funds on the player's balance.
Please help me get my money. Thank you.