The player from India has deposited funds without accepting any bonus. When they’ve tried to withdraw their winnings, they were told it won’t be possible without wagering deposit 3x. After a closer examination, we ended up rejecting this complaint as unjustified.
King Billy Casino (Curacao) - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.
Amount: 6,000 INR
King Billy Casino (Curacao)
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
4 years ago
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4 years ago
This stupid casino tell u that u have play three times what u deposit otherwise u can’t do withwal here what type of Blady waste full and fraud casino I never seen such type of casino plz plz don’t play here they never let u do withwal and eat ur money because u have to except there team and conditions and they have written it in that that what ever u deposit here u will never able to withwal because we eat money we don’t give winnings
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4 years ago
Dear Rk,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked terms and conditions, and this is what I found https://www.kingbillycasino.com/terms-and-conditions:
"In order to make a withdrawal, a Player must wager a deposited amount at least 3 times prior to withdrawal due to higher risk of fraud. This procedure is in line with anti money laundering practices."
"At least a minimum first deposit (EUR 10 / USD 10 / ZAR 50 / NOK 100 / AUD 15 / CAD 15 / NZD 15 / YEN 1000 / INR 800 / RUB 500 / 10 mBTC / 100 mBCH / 100 mETH / 1000 mLTC / USDT 10) is required before withdrawing any winnings generated from a no deposit bonus/registration bonus. Please, mind, according to 11.16 deposited money should be wagered at least 3 times prior any withdrawal."
It is not unusual for a casino to have this rule. Some casinos require deposit wagering 1x, some 3x, but you can find casinos with even higher wagering requirements for real money.
Please let us know if this information was helpful. Looking forward to hearing from you.
Best regards,
Petronela
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4 years ago
Dear Rk,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
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4 years ago
I know u people are fraud only what ever u say is only to make fool of ur coustomer and it is totally bull shit that u r having such term and conditions if u so much abt any person can come and do money launderer Ling in ur casino then close it and by the way u take all original doc before giving withwal to any one on this earth if Donald trump will come from him also u ask every doc before withwal so stop this type of silly kids excuses ok
