HomeOnline casinosKing Billy Casino review
King Billy Casino review
null
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Show all (26)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • WebMoney
  • PayPal
Withdrawal limits
 per month
$30,000
 per week
$15,000
 per day
$4,000
Novatrix SRL
Novatrix S.R.L.
SOFTSWISS
2017
> $5,000,000
  • ca-nbNew Brunswick (New Brunswick)
  • kmComoros (Mwali International Services Authority)
OverviewBonusesUser reviews177Safety Index explainedDiscussion125Payment methods26
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King Billy Casino Review

King Billy Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. In terms of player safety and fairness, King Billy Casino has a High Safety Index of 8.6, which makes it a recommendable casino for most players. Continue reading our King Billy Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – King Billy Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of King Billy Casino, we thoroughly read and reviewed the Terms and Conditions of King Billy Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based upon our estimates and collected information, we consider King Billy Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find King Billy Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, King Billy Casino has achieved a Safety Index of 8.6, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: To the best of our knowledge, King Billy Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of King Billy Casino.

King Billy Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of King Billy Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to King Billy Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino.

User feedback and assessment of King Billy Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

The user satisfaction feedback of King Billy Casino shared by 177 users has resulted in a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

King Billy Casino company information and licenses

King Billy Casino belongs to  Novatrix SRL and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

King Billy Casino has been granted licenses by authorities in the following countries or regions: Comoros (Mwali International Services Authority), New Brunswick (New Brunswick).

About payment methods and win and withdrawal limits

King Billy Casino accepts 26 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, WebMoney, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Tether (USDT), Vega wallet JP, PIX, Rapid Transfer, WebPay, Jeton, CryptoPay, MiFinity, Interac, MuchBetter, Litecoin (LTC), Coinspaid.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 4,000 per day No win limit
EUR 15,000 per week
EUR 30,000 per month
USD 4,000 per day
USD 15,000 per week
USD 30,000 per month
NOK 40,000 per day
NOK 150,000 per week
NOK 300,000 per month
CAD 6,000 per day
CAD 22,500 per week
CAD 45,000 per month
AUD 6,000 per day
AUD 22,500 per week
AUD 45,000 per month
NZD 6,000 per day
NZD 22,500 per week
NZD 45,000 per month
ZAR 60,000 per day
ZAR 225,000 per week
ZAR 450,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at King Billy Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at King Billy Casino, account problems, withdrawals, or other issues, it holds significant value for us. According to our tests and collected information, King Billy Casino has a fast and professional customer support.

Casino games and slots available at King Billy Casino

You can play these types of games at King Billy Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 97 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, High 5 Games, Belatra Games, Booongo (BNG), Relax Gaming, Betgames, Lucky Games, Jelly, Turbo Games, Platipus, Slotopia, Lucky Streak, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), Black Cat Games, Reevo, Bitpunch, Mascot Gaming, Amusnet, Reel Play, TVBet, 100HP Gaming, Neotopia gaming, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, 3 Oaks Gaming, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, Mplay, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Lakka Studios, Bulletproof Games, Reflex Gaming, Spribe, TrueLab Games, Bang Bang Games, Onlyplay, Nucleus Gaming, VoltEnt, Gamebeat, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Retro Gaming, Gamzix, 1spin4win, Popiplay, Golden Hero, Apparat Gaming, InOut, Clawbuster, 7Mojos, EURASIAN (EA) Gaming, Netgame, Orbital Gaming, Dreamspin, Ka Gaming.

King Billy Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 11 bonuses from King Billy Casino, including:

  • 100 FREE SPINS on Elvis Frog Trueways
  • 50% up to $500 and 50 extra spins
  • 75% up to $500 and 100 extra spins
  • 25% up to $1,000
  • 135% up to A$225
  • 20 EXTRA SPINS on Aztec Magic Deluxe, Dragon Queen Megaways
  • 200 EXTRA SPINS on Zeus vs Hades: Gods of War
  • 200 EXTRA SPINS on Elvis Frog Trueways
  • 125% up to $250
  • 151% up to $500 and 151 extra spins
  • 100% up to 500 mBTC and 250 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (26)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • WebMoney
  • PayPal
Withdrawal limits
 per month
$30,000
 per week
$15,000
 per day
$4,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

us
English website
All languages (2)
us
English customer support
All languages (2)
us
English live chat
All languages (2)

Game providers

Show all (97)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • Yggdrasil Gaming

Casino screenshots

king_billy_casino_(curacao)_homepage_desktop
king_billy_casino_(curacao)_game_gallery_desktop
king_billy_casino_(curacao)_promotions_desktop
king_billy_casino_(curacao)_homepage_mobile
king_billy_casino_(curacao)_game_gallery_mobile
king_billy_casino_(curacao)_promotions_mobile

Positives

  • Option to play for fun / try demo games
  • Casino reacts to every public complaint
  • Popular progressive jackpot slots
  • Flawless reputation
  • Fast withdrawal processing based on players experience
  • Daily slots tournaments

Negatives

  • Not all payment methods are available for all currencies
Author: Jean Susor Last updated: 23 Mar 2026 Anything incorrect or missing?Let me know
Casino Bonuses

King Billy Casino bonuses

Browse all bonuses offered by King Billy Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (177)

User reviews of King Billy Casino

This is a place to share experience with King Billy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 177 users

Very positivePositiveNeutralNegativeVery negative

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Write a review
Casino Guru
We want players to understand gambling.
• 2 weeks ago
really enjoy the games quick deposit love the graphics and lay out of the casino
  • yet to have any withdrawals
• 1 month ago
I decided to try King Billy casino after seeing many positive reviews, and my first impression was very good. The platform offers a large selection of games, supports crypto payments, and has a clean, user-friendly interface. Overall, the experience has been enjoyable. The bonuses are attractive, though it’s always good to check the terms. I also appreciated the range of withdrawal options, even if processing times can sometimes vary.
  • so many good games
  • many providers
  • large variety of payment options
  • slot rpg below average
  • no mobile app
  • low quality of graphics
• 2 months ago
What a great Dama NV branded casino. Customer support is super friendly and responsive. Games are good with mostly high rtp settings. Bonus offers are consistent. And when it comes time to withdrawal, there is zero friction and the funds are in my wallet in a timely manner.

This casino gets it right and all casinos should strive for this level of user satisfaction. Setting the bar high here.
  • Bonus offers
  • Game selection
  • Friendly support
  • Very quick withdrawals
• 4 months ago
I went from unverified on this casino to receiving a successful withdrawal in my account within 3 hours. It’s such a breath of fresh air for a casino to simply process fast withdrawals without unnecessarily difficult kyc processes, unnecessary delays or stalling tactics. Thanks for making it easy for the players!
  • Fast withdrawals
  • Good bonuses
• 5 months ago
King Billy Casino left me with a very positive impression. The website navigation is clear and easy to use, while the design is stylish and modern. The deposit process was fast and without unnecessary steps. Customer service responded promptly, with courtesy and useful advice. Also, the withdrawal of money was completed relatively quickly, without unforeseen delays. The variety of slots is large, so everyone can find something that suits them. Overall, the casino offers a reliable and comfortable gaming experience.
• 7 months ago
I've been a customer here for many years. I have a fairly high VIP status here and the bonuses are good. The site is smooth and payments are fairly quick however sometimes they take longer. Had a nice win today so I thought I come share in my review. Never had an issue with King Billy. Top notch casino. Highly recommend 👌
  • Good selection of games.
  • Fair RTP
  • Some withdrawals take longer
  • Lack of VIP communication
• 7 months ago
When you try and find out what can be done the chat seems to be detached from the department that does the verification it's very frustrating they keep telling me to upload the doc's again
  • Good choice of games
  • Smooth website
  • Impossible to verify account
• 8 months ago
I have been playing at this casino on and of for the last 3 yrs .. because there is plenty of online platform out there .

Today 25 aug 2025 . At 9:13 am I deposited about $98AUD.

I Think most of us is familiar on the procedure in depositing via crypto we need to copy the address that is given to us by the casino which is link to our account. In order to able to direct our deposit to our account.

So I copied the address and deposited via my crypto Wallet.

When I check my account at the casino the money has not hit my account . So decided to wait 5 min maybe there is a lag .

After 15 m still no money.
Went in to live chat .and ask what was, Going on, they ask for my receipt etc etc.

Needed more time to asses what went wrong . I said no problem.

Went back to live chat after 2 hrs .

I was told I have sent my funds to a different project. How the hell would i do that as I copied and pasted the link.

I was told that it's being investigated I will receive an email. Talk about being robbed before even playing a spin .

And why would I sent it to a different casino. It just doesn't make sense.

So furious as I have no chance in getting my money back . They are ignoring me now . Support is saying I sent it to a different project .

I hope kingbilly can rectify this . It just unfair .
  • Great casino . RTP is.better than all the others .
  • Fair play
  • Deposited via crypto lite coin
  • Never received my deposit
• 8 months ago
Like one of the other players i cashed out a large sum of money late last year. Ever since that withdrawal I was lucky to even land a free spin bonus feature, ig was absurd. I went from winning on every slot I had played to literally not even winning a bonus feature within any slot game. We all know about RTP percentages and how casino's can tweak them at their convenience but King Billy went from 0-100 and back to 100 to -0 immediately. I had a big love for this casino but unfortunately cant say the same for it after that one and only withdrawal...You broke my heart Billy boy, you've broken my heart.
  • Fast withdrawals
  • Great selection of games
  • Big wins off first deposit
  • Seem to tweak RTP percentages straight after a big win
  • Impossible to get a feature after withdrawing
King Billy Casino
Dear player,
We’re sorry to hear you feel this way.
Just to clarify, King Billy Casino’s games and RTP settings are tested by independent, internationally accredited laboratories three times a year, and we have no ability to change them for individual players or time periods. The RTP is a long-term statistical average, meaning that over a very large number of spins, the game returns the set percentage to players as a whole. However, short-term results can vary wildly due to luck.
Sometimes, a great run of wins can be followed by a dry spell, just as flipping a coin can give you 10 heads in a row. We completely understand how frustrating that can feel, especially after a big withdrawal, but please know it’s a matter of variance, not something we can influence.
We truly appreciate you as a player and hope to see Lady Luck back on your side soon.
• 10 months ago
I have used many casinos before i lost a lot of money and time to time i enable responsible gambling and dont play for some time. This time i signed up with king billy then deposited some money and lost then wanted to deposit some neosurf vouchers then suddenly my account is blocked. And they accepted my deposit. On top of that of this i dont know what they did but maybe they put my email to boocked list that most casinos check or something now i cannot even signup any other casino anymore. This is the ultimate mess up a casino can do to you. So if anyone reads this stop playing here. Tou never know what happens to you next. And as a side note there is nothing shady on my end i am Australian citizen i generally use my bank account to send money no double accounts no von nothing. So they cannot even say terms violation etc. So people be aware and stay away from tgem.
King Billy Casino
Dear customer,
We would like to inform you that a full refund of your deposit has already been successfully processed and returned to your original payment method. This step was taken promptly as part of our commitment to fairness and transparency, especially in situations where account closure is involved. Furthermore, we’re sorry to hear about your experience and appreciate the opportunity to clarify the situation. At King Billy, we take player safety and well-being extremely seriously. When certain statements or behaviors raise significant concerns for a player’s welfare, we are obligated, as a responsible operator, to take precautionary measures. In some cases, this includes restricting access not only to King Billy but also to other platforms operating under the same license, in line with our responsible gaming and player protection policies.
Please be assured that your account was closed as part of a broader, necessary process aimed at safeguarding individuals and upholding regulatory requirements, not due to any suspicion of misconduct or violation of terms on your part. We understand this may have caused frustration, but we hope you recognize that our actions were taken in good faith and with the best of intentions.
• 1 year ago
There is a reason why this casino is one of the top-rated casinos on CasinoGuru, it's because they're fantastic! I won and withdrawal several times here and never had any issues. Very decent game library and the wagering for bonuses is x30 which is lower than most other casinos that have wagering of x40 x45 or x50. And there is usually no max win on bonuses, even on free spins. Most casinos will impose a limit on winnings from free spins, could be anywhere from $50 to $200 or x10 your deposit. At King Billy you can win and withdrawal as much as you want and I think that is a stand-out feature when it comes to their bonuses. My only negative is there is very limited deposit methods. I usually use DOGECOIN or XRP, and both of these are not available for Australian players. So I have to use a credit card to deposit and withdrawal via bank transfer. However even with bank transfer, payment is still very fast. I would receive funds within 24 hrs. They are a reputable and trustworthy casino. This is one of my go-to casinos. If they update their payment methods then they'll definately be king of casinos. LOL
  • Great game library
  • Bonus has lower wagering of x30 compared to other casinos with x40
  • No max win on bonuses or free spins
  • Fast withdrawal
  • Very few payment methods.
  • Need more crypto options such as DOGECOIN and XRP
• 1 year ago
Hello at first i thought the casino was great i won right away on my first deposit my cashout was fast i was happy then it seemed like every deposit i just lost after that never win untill my last deposit i was loosing then won it back so i went to live chat to ask if i wagered my deposit enough to cash out and i was told no that i had to wager every deposit that i have made since my last cash out 3x in order to make a withdraw with my new deposit even if all other deposits were lost down to 0$ so beware if you play there when you make a new fresh deposit be prepared to wager all your past deposit 3x no matter if you lost them down to 0$ or not
  • the casino was great at first i won on my first deposit
  • i thought it was a great casino
  • many lost deposits never win
  • found out after going to live chat to check if i wagered my deposit enough to cash out that you have to wager all your past deposits 3x even if you lost them down to 0$
  • support makes up terms that are not written
King Billy Casino
Dear Player,
Thank you for providing your valuable feedback.
Following an additional review, we have confirmed that the wagering calculation was indeed performed incorrectly. The error occurred during the deposit processing, for which we sincerely apologize.
We have taken all necessary steps to correct the situation and have reviewed our internal procedures to prevent such occurrences in the future.
As a gesture of goodwill and apology, we will credit your account with a €75 bonus with a x1 wagering requirement. The bonus will be available as soon as you log into your account.
We greatly appreciate your understanding and continued trust. Should you have any further questions, please do not hesitate to contact our support team — we remain at your service.
• 1 year ago
Support efficient and going out of its way. 5 stars for the myth of King Billy. Best VIP program from all casinos I've played by far. All in all, highly recommended
  • Just love it, concept, myth, everything. A breath of fresh air
  • Nothing yet
• 1 year ago
This casino is the best I’ve used so far. Deposits are instant, and payouts are even faster. My account manager also called me with a personalized bonus offer, which I really liked. They don’t just treat you like another player here—they take time to make sure you’re happy. It’s been a fantastic experience overall.
  • fast withdrawals
  • great support
  • mobile experience could be improved
• 1 year ago
A user-friendly site, a huge selection of games, and fast payouts. I really enjoyed playing here and will definitely come back for more winnings.
• 1 year ago
The casino has a convenient interface and plenty of games for all tastes. Winnings are paid out on time, which is really impressive and reliable.
• 1 year ago
One of the best casinos and live betting online... The best live chat online... Very very fast payout...
A gesture for all players ... Amazing!!King Billy Thank you
Since opening my account in 2015, I have never had a problem with them
I am really very calm and happy!!! Thank you again.
• 1 year ago
The site looks very nice, good games, lots of providers. I signed up today and even won a little :) Hopefully the verification isn't too complicated. I don't use bonuses, but it seems they have a lot!
• 1 year ago
Convenient and fast casino. They make withdrawals so quickly and have a variety of payment methods. Simple and easy to use. The rating is justified
• 1 year ago
Started playing here last week, because of my friends recommendation. Firstly, amazing welcome bonus with low wager. Secondly, a lot of deposit methods. Thirdly, many different games and helpful support. Finally, I tried to withdraw money and it was super easy! They didn't give me any headache like other casinos with Curacao licence.
• 1 year ago
I really like King Billy. Fast withdrawals with high limits. Good bonuses with fair terms and good design.
• 1 year ago
I liked the casino. Fast registration, games, visually pleasing site. Everything seems to be working, I just registered.
  • Cool games
  • Fast registration
  • I haven't found out yet
• 1 year ago
Overall, I like everything here – the payouts, bonuses, design, vibe, and colors. I don't play here anymore, but I used to spend a lot of time here.
• 1 year ago
king billy casino is one of my withdrawal online pokies website that i have successfully deposited and withdrawn. Each time was with a bank transfer only thing is you do have to wait te 7 day period as instructed when your withdrawing but absolutely love this one many good games and bonuses
  • good games
  • many providers
  • bonuses and no deposit bonues
  • i cant not pick another withdrawal method besides bank transfer which is 7 day waiting period.
  • australian players for bank card deposits and withdrawal
  • the bonues are quite high for just wanting free spins
• 1 year ago
King Billy is an okay site I guess but the user experience is generally nothing like the experience of testers from this site and other sites. And much less customer-friendly than is implied in these reviews. It makes no mention of the secondary King Billy website at kingbilly.com which has no option for cryptocurrency deposits. However, it is far more like the described experience in the testers reviews. My verification took 8 days on Kingbillycasino.com which is far longer than the few hours stated in the reviews of testers. But on kingbilly.com I was verified within a matter of minutes very much like the review stated on online. Regardless there's no mention of this secondary kingbilly.com anywhere but they are very closely affiliated with a message sure logo and likeness, therefore they are very much connected. The only reason I ranked it as neutrals because of Kingbilly.com because in all honesty if it was up to just KingBillyCasino.com I would rate them very very poorly. On several occasions they've delayed my payments and I'm impossible to get any answers from. Dodging questions and not really trying to do anything to help you. If I were to make any suggestion it would be to not play a KingBillyCasino.com instead play at the other one, kingbilly.com. It has much less deposit options, but it's not filled with nonsense and hassle to get anything done with poor customer service.
  • The second King Billy website Kingbilly.com
  • The speed of the verification process on kingbilly.com
  • Customer assistance on kingbilly.com
  • The large variety of payment options
  • All things to do with Kingbillycasino.com
  • Customer service is a contradiction to the title as they provide no service
  • KYC at KingBillyCasino.com might run weeks long despite claims of the opposite
  • Difficult to get a payment from Kingbillycasino.com
• 1 year ago
Payment delayed for 14 days and you do nothing
Customer service makes no effort to resolve the case, they said you should just wait, we can't do anything. Who should do something? The casino is responsible for the payouts, not me
  • Very large game selection
  • Fast verification process
  • Multiple deposit options
  • SLOT RTP below average
  • VIP program is not particularly good
  • Unhelpful live chat support
• 1 year ago
Overall a positive experience, but KYC was really a nuisance with this one. It took about 3 days and multiple attempts for me to find the magical combination of documents that they were willing to accept. While most bills are sent digitally these days, they wanted photographs of physical bills; screenshots or photos of bills on a laptop screen are not accepted. Bank statement had to be one page and include information that my bank doesn't usually put on statements; luckily my bank was able to customize one for me, but why should they have to? Can't multiple documents from the same bank provide the same information?

Once that was finally handled, everything has been good.

Game selection is good, withdrawals via etransfer have been completed within 2-5 hours. Responsible gambling tools are easy to use as well. It seems I'm only able to deposit using etransfer, which is ok but my bank charges me for each transaction. It would be nice to have more options, but it's not a huge problem.

Probably one of my new favorite sites. I'd give a very positive rating if the challenging KYC process hadn't caused me so much grief at the very beginning.
  • Fast Payment
  • Good Games
  • Good Responsible Gambling Tools
  • Slightly Difficult KYC Process
  • Only offers me etransfer as payment method
• 1 year ago
I made a small deposit and money left my bank account. After that I wasnt logged in to casino account, I tried to sign in again but nothing happened. I have sent an email requesting my deposit back but now they insist that I send a proof of identity to change my account information. I told them I dont want to have account in this casino any more, I only want my money back but they dont co-operate. Sometimes had similar case with other casinos and they have been able to refund missing deposit without ID. Stay away from this place!
  • Deposit missing
  • Cant log in to account
  • Asks ID proof even when not relevant
  • Bad quality customer service
• 2 years ago
top quality..good and simple gameplay..good game selection.
  • good pages
  • a wide selection of different games
• 2 years ago
I love the design and games here. Customer support was also good - helpful and professional. I contacted them in the middle of the night and thought that no one would answer. But I got the response and my issue was resolved quickly. Many deposit methods, I prefer crypto. Recommend
  • deposits with crypto
  • helpful support
Safety Index explained

Safety Index of King Billy Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of King Billy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
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  • Players claiming one too many bonuses risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
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  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
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  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
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  • Players who only deposit when bonuses are offered risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
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Complaints about King Billy Casino and related casinos

(115)
115All0Opened0Unresolved30Resolved85Rejected

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