King Billy Casino Review

avatarMelody B.
Last updated 05/2026
Safety Index
8.6
User feedbackGreat
177 reviews
avatarMelody B.
Last updated 05/2026

Read our 2026 King Billy Casino Review. Find 5,000+ games, strong crypto support, bonuses, and its High Safety Index rating.

Exclusive
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200 EXTRA SPINS on Zeus vs Hades: Gods of War / Bonus T&C
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125% up to NZ$375 / Bonus T&C
Exclusive
151% up to NZ$750 and 151 extra spins / Bonus T&C
Visit Casino
Accepts players from New Zealand

Pros and cons

  • Option to play for fun / try demo games
  • Casino reacts to every public complaint
  • Popular progressive jackpot slots
  • Flawless reputation
  • Fast withdrawal processing based on players experience
  • Daily slots tournaments
  • Not all payment methods are available for all currencies

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3
Real Games
Verified by Gamecheck

Game providers

Show all (97)
  • NetEnt
  • Nolimit City
  • Playtech
  • TaDa Gaming
  • Play'n GO
  • Blueprint Gaming
  • Evolution Gaming

Payment methods

Show all (25)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • WebMoney

Transaction limits

Withdrawal limits
NZ$45,000
 per month
NZ$22,500
 per week
NZ$6,000
 per day
Win limits
Unknown

Language options

Website
Available in 2 languages
EnglishGerman
Live chat
Available in 2 languages
EnglishGerman
Customer support:
Available in 2 languages
EnglishGerman

Licensing authorities

  • ca-nb
    New Brunswick (New Brunswick)
    Verified
  • km
    Comoros (Mwali International Services Authority)ALSI-202508056-FI2
    Verified

Casino screenshots

king_billy_casino_(curacao)_homepage_desktop
king_billy_casino_(curacao)_game_gallery_desktop
king_billy_casino_(curacao)_promotions_desktop
king_billy_casino_(curacao)_homepage_mobile
king_billy_casino_(curacao)_game_gallery_mobile
king_billy_casino_(curacao)_promotions_mobile

King Billy Casino Review

King Billy Casino comes in strong with a High 8.6 rating on our Safety Index, 5,000+ games from 90+ providers, 26 payment methods, and a welcome package of $3,000 and 300 free spins across four deposits. I created an account, deposited, tested the games lobby, and put withdrawals through their paces to see how this casino holds up for Kiwi players.

Key facts about King Billy Casino

Key fact Details
Launch year 2017
Operator Novatrix SRL
Licence Tobique Gaming Commission (New Brunswick), licence no. 0000002
Safety Index 8.6 (High)
Welcome offer $3,000 + 300 free spins across 4 deposits
Game count 5,000+ titles
Providers 90+, including Evolution, BGaming, Pragmatic Play, Play'n GO, NetEnt, Nolimit City
Payment methods 26
Withdrawal times E-wallet: up to 1 hour | Card: 1–3 business days | Bank: 5–7 business days
Withdrawal cap NZD 22,500 per week / NZD 45,000 per month
NZD support Full native NZD support

My first impressions at King Billy Casino

The black-and-gold design and a silver-haired king mascot give King Billy more personality than most offshore casinos. The homepage loaded quickly, the lobby was easy to use and I had Rise of Olympus (Play'n GO) running within seconds. The dedicated tabs for Megaways and Bonus Buy titles made a real difference navigating a library this size.

I deposited $30 via Skrill. The 100% match along with the first 100 free spins on Book of King Billy, a BGaming exclusive built only for this casino, activated automatically with no code required. This was the first part of five in the welcome bonus, letting it spread a bit rather than putting all my eggs in one basket.

At Ice Casino I have previously had to chase free spin credits through support. Here it worked first time. I tested Rise of Olympus, Money Cart 2 (Relax Gaming), and Elvis Frog in Vegas (BGaming), all loading cleanly on desktop and on mobile Safari.

What I loved

  • Exclusive BGaming titleBook of King Billy exists only at this casino and ties directly to the welcome free spins. That kind of exclusive is rare among NZ sites and gives the library a point of difference over competitors with more limited exclusive games.
  • No win cap on deposit match stages – All four deposit match stages carry a 30x wagering requirement with no maximum cashout limit. The NZ market average sits at 35 to 40x, so 30x with no cap is the stronger deal.
  • Nine cryptocurrencies in the cashier – BTC, ETH, LTC, USDT, XRP, ADA, DOGE, BCH, and USDCoin all supported. E-wallet and crypto withdrawals cleared in up to one hour post-KYC. This is on par with dedicated crypto casinos like Bitstarz, and stands out when comparing to other top NZ casinos that offer crypto.

What could be improved

  • T&Cs have questionable clauses – Our testers flagged some rules worth reading carefully before you deposit, particularly around bonuses and withdrawals.
  • Weekend withdrawals are paused – Cashouts are processed Monday to Friday only. A Friday request may sit until Monday morning. Many other sites process around the clock, so this is quite a drawback if you're after fast withdrawals.
  • No App Store or Google Play listing – King Billy provides a sideloaded Android APK and iOS players use the mobile browser. The experience is solid, but no store listing means no automatic updates and a less familiar install process on Android devices.

Bonuses and welcome offers fit for royalty

The King Billy Casino welcome bonus spans four deposits totalling $3,000 and 300 free spins. Stage one activates automatically on a $30 deposit: 100% match up to $500 and 100 free spins on Book of King Billy.

Stages two to four require codes WELCOME2, WELCOME3, and WELCOME4, which you enter before depositing. A missed code forfeits that tier permanently, so be sure to claim your casino bonus when you're prompted if you want to get it.

The 30x wagering requirement runs across all stages with no win cap on the deposit match portions. At 30x, this is below the NZ market average of 35 to 40x, making it a pretty solid option, compared to Brango's 40x for instance. Bonus funds are valid for 30 days, the max. bet per spin while wagering is $7.50, and jackpot games are excluded.

Bonus highlights

  • No win cap across all deposit stages – None of the four stages carry a maximum cashout limit. Many NZ casino bonuses cap withdrawals at $100–200. Clear the 30x wagering and you keep everything.
  • 30x wagering on all four stages – A consistent 30x is well below the NZ average of 35x to 40x, and it applies uniformly, making your required play easy to calculate across the full package.
  • VIP programme active from day one – Every $30 wagered earns King's Coins across five tiers. Higher tiers unlock up to 13% Thursday cashback with no wagering on returned funds, better coin rates, and an account manager.

Bonus downsides

  • Manual codes required for stages two to four – A missed code on your second to fourth deposits forfeits that tier with no way to reclaim it, unlike the automatic multi-stage structure other sites use.
  • Jackpot games excluded from bonus wagering – Progressive titles including Mega Moolah cannot be played with active bonus funds. If jackpots are the main draw, the welcome package has less practical value than the headline figures suggest.

Bonus overview

Bonus type Value and details
Exclusive Guru first deposit bonus 151% up to $750 and 151 extra spins (code: 1ST151)
King Billy Casino welcome bonus stage 1 100% up to $500 and 100 free spins on Book of King Billy (no code required)
Welcome bonus stage 2 50% up to $500 and 50 free spins (code: WELCOME2)
Welcome bonus stage 3 75% up to $1,000 (code: WELCOME3)
Welcome bonus stage 4 75% up to $1,000 and 100 free spins (code: WELCOME4)
Every day spins 20 Extra spins on selected games (code: EVERYDAYSPINS)
Thursday cashback Up to 13% of net losses by VIP tier, no wagering on returned funds
Wagering requirement 30x on deposit match funds and free spin winnings
Bonus expiry 30 days from claim
Minimum deposit for welcome pack $30
Max. bet while wagering $7.50 per spin
Win cap on deposit match stages None

Expert tip: Note WELCOME2, WELCOME3, and WELCOME4 before you start depositing. You cannot apply them after the fact, and a missed code means that stage of the King Billy Casino bonus is permanently gone.

King Billy Casino's game library

Five thousand-plus titles from 90-plus providers makes this one of the bigger libraries available to Kiwi players. The lobby has dedicated tabs for pokies, live casino, jackpots, table games, crash games, Megaways, and Bonus Buy titles. I filtered to 300-plus Megaways games in under a minute.

That granularity is more useful than what I found at One Casino or Bitstarz with similar catalogue sizes. I tested Book of King Billy (BGaming), Rise of Olympus (Play'n GO), and Money Cart 2 (Relax Gaming). All the casino games I tried loaded in under three seconds on desktop and mobile, with no stalls.

The jackpot section includes Mega Moolah and a range of smaller progressives. Table game coverage runs to over 100 digital variants with betting from $1 upward on RNG versions.

Game highlights

  • Exclusive BGaming pokieBook of King Billy is built only for this casino and anchors the welcome free spins. No competitor can replicate it directly.
  • Megaways and Bonus Buy tabs – Dedicated mechanic tabs cut through 5,000-plus titles quickly. If you exclusively play one format, your shortlist is one click away.
  • Crash games alongside traditional formats – The lobby covers crash games as well as new pokies, tables, and jackpots, broadening the appeal beyond core pokie players.

What could be improved

  • No sports betting – King Billy is casino only. Kiwi players who want pokies and betting in one place will need to play somewhere like Boomerang-Bet Casino, which offers sports bets.
  • Jackpots excluded from bonus playMega Moolah and other progressive titles cannot be played with bonus funds, limiting the practical value of the welcome package for jackpot-focused players.

Live casino

The live section runs on Evolution and Pragmatic Play Live software, which are some of the best-rated when it comes to playing live casino games. I tested Lightning Roulette. The stream held clear throughout and the in-table chat worked properly even on 4G.

Evolution blackjack tables run from $1–5,000 buy-ins, making them flexible for every player. Pragmatic Play Live adds Mega Wheel and Sweet Bonanza Candyland.

Play for free

Most pokies in the King Billy lobby support demo mode without an account. Open any game and select the free play option. Live casino titles and a small number of branded games are excluded. For a wider selection with no sign-up at all, you can play 21,000 free casino games right here.

Software providers that stand out

The 90-plus provider roster covers BGaming, Evolution, Pragmatic Play, Play'n GO, NetEnt, Nolimit City, Hacksaw Gaming, Push Gaming, and Yggdrasil among the headline names.

Hacksaw Gaming (Wanted Dead or a Wild, Chaos Crew 2) carry the high-ceiling titles that attract Kiwi players who enjoy large multipliers. Push Gaming (Razor Shark, Fat Banker) and Play'n GO (Rise of Olympus, Rich Wilde and the Book of Dead) cover mid-volatility well.

BGaming's exclusive Book of King Billy and its provably fair titles are an additional draw for crypto players. Eyecon titles including Fluffy Favourites are also available, a specific pull for NZ players familiar with that classic studio.

Payments at King Billy Casino

King Billy supports 26 casino payment methods with full NZD coverage. Options include Visa, Mastercard, Skrill, Neteller, Neosurf, MiFinity, Apple Pay, AstroPay, Flexepin, bank transfer, and nine cryptocurrencies.

Deposits are instant. E-wallet and crypto withdrawals process in up to one hour after you've verified your details. Meanwhile, Visa withdrawals take 1–3 business days and bank transfers take 5–7 business days. The industry average is 2–5 business days, so the e-wallet and crypto routes are notably faster.

Withdrawal caps are $22,500 per week and $45,000 per month, which is, a respectable amount if not the highest in the market. No fees apply on any method. Weekend processing is paused from Friday afternoon 4:00PM UTC through Monday morning at 07:00 UTC, which is a downside for those who want quick cashout.

Payment strengths

  • Nine cryptocurrencies with fast withdrawals – BTC, ETH, LTC, USDT, XRP, ADA, DOGE, BCH, and USDCoin all supported, with payouts in up to one hour post-KYC. Competitive with Bitstarz for very fast withdrawals for Kiwi crypto players.
  • Zero transaction fees – No fees on deposits or withdrawals across all 26 methods. Some NZ casinos charge processing fees on e-wallets and crypto, so this has real value for regular players.
  • Neosurf and Apple Pay both available – Neosurf covers cash-first depositing and Apple Pay removes the need to enter card details manually. Both are absent from several competing NZ casinos, so this is a big plus.

Weaknesses

  • Weekend processing pause – No withdrawals are processed Friday afternoon through Monday morning. For NZ players who play Friday to Sunday, this is going to be disappointing.
  • Weekly withdrawal cap – The NZD 22,500 limit per week will not affect most players, but large wins above that threshold are paid in instalments across multiple weeks.

Deposit and withdrawal speed at a glance

Method Min deposit Min withdrawal Withdrawal time Notes
Visa/Mastercard $10 $20 1–3 business days No fees
Skrill / Neteller $10 $20 Up to 1 hour No fees
Neosurf $10 N/A Deposit only Cash voucher
Apple Pay $10 N/A Deposit only Fast, card-free
BTC / ETH / USDT etc. Varies Varies Up to 1 hour post-KYC Fastest option
Bank transfer $10 $20 5–7 business days Slowest method

Expert tip: Complete KYC verification before your first deposit. Once verified, e-wallet and crypto withdrawals clear in up to one hour. Leaving verification until your first cashout is the single most common cause of payout delays at any NZ casino.

How to deposit at King Billy Casino

  1. Go to the King Billy site and click Register. Then select NZD as your currency if it's not already selected.
  2. Verify your email. Check spam if the confirmation link does not arrive in your standard inbox within two minutes.
  3. Click Deposit, choose a method, and enter $30 or more if want to claim a bonus. If so, tick the bonus opt-in box. The first 100% match and 100 free spins on Book of King Billy activate automatically with no code needed.
  4. Upload KYC documents (ID and proof of address) via the Verification tab before your first withdrawal to avoid delays.

Safety where it counts

King Billy holds a Safety Index of 8.6 on Casino Guru, the High tier. The score is based on T&C fairness, complaint volume relative to casino size, blacklist checks, and estimated revenues. All of these factors help us measure where a casino has its strengths.

A large site with a small number of complaints is a more trustworthy casino than a small site with many complaints, for instance. Likewise, fair T&C terms are important to a good player experience, rather than shady ones that mislead.

Any good NZ gambling site will make sure to have the highest degree of player safety in mind to protect their money and gameplay, which is why we factor it in.

The site operates under Novatrix SRL with a Tobique Gaming Commission licence. This is a valid licence for offshore sites, though it sits below the Malta Gaming Authority (MGA) or UK Gambling Commission (UKGC) in terms of strength.

Our testing flagged some questionable T&C clauses alongside the 8.6 score, which is a reason to read the current terms before depositing rather than relying on the headline.

Security fundamentals are solid: secure encryption across all pages, and customer verification required before the first withdrawal. The responsible gambling toolkit covers deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion, all accessible from the account dashboard without contacting support.

Safety: What it does well

  • 8.6 Safety Index with almost no complaints – There is very little in the way of unresolved complaints on record, a very low figure for a casino of this size, outperforming many of its similarly-sized competitors that we have written casino reviews for.
  • Full responsible gambling toolkit – Deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion are all accessible from the dashboard without contacting support, including long-term and permanent closure options.

What could be improved

  • Tobique Gaming Commission licence – A Tobique licence offers less formal player recourse than MGA or UKGC. Stronger regulation would be something we'd like to see.
  • Questionable T&C clauses – Our testing team flagged some questionable rules, like maximum win limits if you haven't withdrawn bonus funds after hitting the wagering requirement.

Mobile casino – almost there but not past the post

King Billy has no App Store or Google Play listing, so being able to play on mobile isn't quite as straightforward as usual. Android users can download an APK directly from the casino's mobile page. Meanwhile, iOS users access the full site via Safari and can add a shortcut to it to their device's home screen. I tested both.

The mobile version scaled cleanly across screen sizes, games loaded in under three seconds over 4G, and the deposit flow worked smoothly on a small screen. Lightning Roulette streamed without buffering during a 20-minute mobile session.

Mobile highlights

  • Android APK with push notifications – The sideloaded APK supports push notifications for new promotions, a practical advantage over the mobile browser experience alone.
  • Full 5,000-plus library on mobile – All titles are accessible via the Android app or mobile browser. Some NZ casinos reduce their mobile catalogue to a subset of the full desktop library.
  • Live casino streams reliably over 4GLightning Roulette held a clean stream over 4G for 20 minutes without buffering. The platform handles live mobile streaming consistently.

What could be improved

  • No Google Play listing – The sideloaded APK for Android works but lacks automatic updates and doesn't have the same safety guarantees that an app from the Play store would have. Jackpot City Casino's native iOS and Android apps set a higher standard here.
  • iOS limited to mobile browser – iOS users do not have access to an app and therefore miss out on push notifications, a meaningful gap compared to the Android option.

Customer support

I contacted support twice by live chat and once by email. Live chat connected within 90 seconds on both occasions with accurate, on-topic answers and no deflection to a generic FAQ. Email came back in 18 hours on a weekday. Support runs 24 hours a day, seven days a week, though there is no phone option.

The complaints section shows one relevant complaint on record, a strong figure for a casino of this size. The FAQ covers bonus T&Cs, KYC steps, withdrawal timeframes, and self-exclusion directly, making it one of the more useful casino FAQs in the NZ market.

Good experiences

  • Sub-90-second live chat connection – Both contacts connected in under 90 seconds with accurate, specific answers. The benchmark is around two minutes and templated replies are common at this tier, but King Billy did not disappoint.
  • Detailed FAQ covering practical edge cases – Self-exclusion steps, KYC requirements, and withdrawal timing are covered directly, reducing the need to contact support for common queries.

What could be better

  • No phone support – There is no telephone option, which isn't unusual, but phone support remains a mark of premium service for complex account queries.
  • Weekend processing pauses while chat runs – Support is available around the clock but backend payout processing is not. A Saturday query gets a reply, but the withdrawal will not move until Monday morning.

How we tested customer support

Channel Response time
Live chat Under 90 seconds
Email 18 hours

How to register, claim, and play

Registration took under four minutes. The form asks for an email address, password, name, home address, date of birth, and currency. Select NZD at this point, as it cannot be changed easily later. You do not need to upload ID to register, but have documents ready for when you request your first withdrawal.

Steps to register:

  1. Go to the King Billy site and click Register. Enter your email, create a password, and fill in your personal details. Select NZD as your currency.
  2. Verify your email. Check spam if the confirmation link does not arrive within two minutes.
  3. Check the Bonuses tab to see what no-deposit offer, if any, is currently live for NZ accounts.
  4. Click Deposit, choose a method, and enter $30 or more if you're claiming a bonus. Tick the bonus opt-in box. The welcome match and first 100 free spins on Book of King Billy activate automatically.

Final verdict – strong score, with a few rough points

King Billy is a well-rounded casino for NZ players. The 8.6 Safety Index is near the top of our leaderboards. The welcome package of $3,000 and 300 free spins at 30x wagering with no win cap is competitive. Plus, the library of 5,000-plus titles from 90-plus providers covers every major format.

The gaps worth considering before you sign up: the NZ T&Cs have some questionable clauses, the Tobique Gaming Commission licence sits below MGA or UKGC, and weekend withdrawals are paused. For most Kiwi players these will not be dealbreakers, but they're always worth mentioning.

If you want a casino with a proven safety record, a competitive bonus structure, and a deep game library built for real-money play, King Billy Casino is one to watch.

About King Billy Casino

King Billy launched in 2017 and is operated by Novatrix SRL on the SOFTSWISS platform. The NZ site runs under a Tobique Gaming Commission licence (New Brunswick, number 0000002).

King Billy Casino additional facts

Feature Detail
Established 2017
NZ licence Tobique Gaming Commission, New Brunswick, licence 0000002
Currencies NZD, AUD, USD, EUR, CAD, NOK, ZAR, BTC, ETH, LTC, USDT, XRP, ADA, DOGE, BCH, USDC.
NZD support Full native NZD support

Company info

  • Owner Novatrix SRL
  • Operator Novatrix S.R.L.
  • Platform SOFTSWISS
  • Established 2017
  • Estimated annual revenues > NZ$5,000,000

King Billy Casino bonuses

Browse all bonuses offered by King Billy Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews of King Billy Casino

This is a place to share experience with King Billy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
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Rated by 177 users

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Casino Guru
We want players to understand gambling.
• 1 month ago
really enjoy the games quick deposit love the graphics and lay out of the casino
  • yet to have any withdrawals
• 2 months ago
I decided to try King Billy casino after seeing many positive reviews, and my first impression was very good. The platform offers a large selection of games, supports crypto payments, and has a clean, user-friendly interface. Overall, the experience has been enjoyable. The bonuses are attractive, though it’s always good to check the terms. I also appreciated the range of withdrawal options, even if processing times can sometimes vary.
  • so many good games
  • many providers
  • large variety of payment options
  • slot rpg below average
  • no mobile app
  • low quality of graphics
• 3 months ago
What a great Dama NV branded casino. Customer support is super friendly and responsive. Games are good with mostly high rtp settings. Bonus offers are consistent. And when it comes time to withdrawal, there is zero friction and the funds are in my wallet in a timely manner.

This casino gets it right and all casinos should strive for this level of user satisfaction. Setting the bar high here.
  • Bonus offers
  • Game selection
  • Friendly support
  • Very quick withdrawals
• 5 months ago
I went from unverified on this casino to receiving a successful withdrawal in my account within 3 hours. It’s such a breath of fresh air for a casino to simply process fast withdrawals without unnecessarily difficult kyc processes, unnecessary delays or stalling tactics. Thanks for making it easy for the players!
  • Fast withdrawals
  • Good bonuses
• 6 months ago
King Billy Casino left me with a very positive impression. The website navigation is clear and easy to use, while the design is stylish and modern. The deposit process was fast and without unnecessary steps. Customer service responded promptly, with courtesy and useful advice. Also, the withdrawal of money was completed relatively quickly, without unforeseen delays. The variety of slots is large, so everyone can find something that suits them. Overall, the casino offers a reliable and comfortable gaming experience.
• 8 months ago
I've been a customer here for many years. I have a fairly high VIP status here and the bonuses are good. The site is smooth and payments are fairly quick however sometimes they take longer. Had a nice win today so I thought I come share in my review. Never had an issue with King Billy. Top notch casino. Highly recommend 👌
  • Good selection of games.
  • Fair RTP
  • Some withdrawals take longer
  • Lack of VIP communication
• 8 months ago
When you try and find out what can be done the chat seems to be detached from the department that does the verification it's very frustrating they keep telling me to upload the doc's again
  • Good choice of games
  • Smooth website
  • Impossible to verify account
• 9 months ago
I have been playing at this casino on and of for the last 3 yrs .. because there is plenty of online platform out there .

Today 25 aug 2025 . At 9:13 am I deposited about $98AUD.

I Think most of us is familiar on the procedure in depositing via crypto we need to copy the address that is given to us by the casino which is link to our account. In order to able to direct our deposit to our account.

So I copied the address and deposited via my crypto Wallet.

When I check my account at the casino the money has not hit my account . So decided to wait 5 min maybe there is a lag .

After 15 m still no money.
Went in to live chat .and ask what was, Going on, they ask for my receipt etc etc.

Needed more time to asses what went wrong . I said no problem.

Went back to live chat after 2 hrs .

I was told I have sent my funds to a different project. How the hell would i do that as I copied and pasted the link.

I was told that it's being investigated I will receive an email. Talk about being robbed before even playing a spin .

And why would I sent it to a different casino. It just doesn't make sense.

So furious as I have no chance in getting my money back . They are ignoring me now . Support is saying I sent it to a different project .

I hope kingbilly can rectify this . It just unfair .
  • Great casino . RTP is.better than all the others .
  • Fair play
  • Deposited via crypto lite coin
  • Never received my deposit
• 9 months ago
Like one of the other players i cashed out a large sum of money late last year. Ever since that withdrawal I was lucky to even land a free spin bonus feature, ig was absurd. I went from winning on every slot I had played to literally not even winning a bonus feature within any slot game. We all know about RTP percentages and how casino's can tweak them at their convenience but King Billy went from 0-100 and back to 100 to -0 immediately. I had a big love for this casino but unfortunately cant say the same for it after that one and only withdrawal...You broke my heart Billy boy, you've broken my heart.
  • Fast withdrawals
  • Great selection of games
  • Big wins off first deposit
  • Seem to tweak RTP percentages straight after a big win
  • Impossible to get a feature after withdrawing
King Billy Casino
Dear player,
We’re sorry to hear you feel this way.
Just to clarify, King Billy Casino’s games and RTP settings are tested by independent, internationally accredited laboratories three times a year, and we have no ability to change them for individual players or time periods. The RTP is a long-term statistical average, meaning that over a very large number of spins, the game returns the set percentage to players as a whole. However, short-term results can vary wildly due to luck.
Sometimes, a great run of wins can be followed by a dry spell, just as flipping a coin can give you 10 heads in a row. We completely understand how frustrating that can feel, especially after a big withdrawal, but please know it’s a matter of variance, not something we can influence.
We truly appreciate you as a player and hope to see Lady Luck back on your side soon.
• 11 months ago
I have used many casinos before i lost a lot of money and time to time i enable responsible gambling and dont play for some time. This time i signed up with king billy then deposited some money and lost then wanted to deposit some neosurf vouchers then suddenly my account is blocked. And they accepted my deposit. On top of that of this i dont know what they did but maybe they put my email to boocked list that most casinos check or something now i cannot even signup any other casino anymore. This is the ultimate mess up a casino can do to you. So if anyone reads this stop playing here. Tou never know what happens to you next. And as a side note there is nothing shady on my end i am Australian citizen i generally use my bank account to send money no double accounts no von nothing. So they cannot even say terms violation etc. So people be aware and stay away from tgem.
King Billy Casino
Dear customer,
We would like to inform you that a full refund of your deposit has already been successfully processed and returned to your original payment method. This step was taken promptly as part of our commitment to fairness and transparency, especially in situations where account closure is involved. Furthermore, we’re sorry to hear about your experience and appreciate the opportunity to clarify the situation. At King Billy, we take player safety and well-being extremely seriously. When certain statements or behaviors raise significant concerns for a player’s welfare, we are obligated, as a responsible operator, to take precautionary measures. In some cases, this includes restricting access not only to King Billy but also to other platforms operating under the same license, in line with our responsible gaming and player protection policies.
Please be assured that your account was closed as part of a broader, necessary process aimed at safeguarding individuals and upholding regulatory requirements, not due to any suspicion of misconduct or violation of terms on your part. We understand this may have caused frustration, but we hope you recognize that our actions were taken in good faith and with the best of intentions.
• 1 year ago
There is a reason why this casino is one of the top-rated casinos on CasinoGuru, it's because they're fantastic! I won and withdrawal several times here and never had any issues. Very decent game library and the wagering for bonuses is x30 which is lower than most other casinos that have wagering of x40 x45 or x50. And there is usually no max win on bonuses, even on free spins. Most casinos will impose a limit on winnings from free spins, could be anywhere from $50 to $200 or x10 your deposit. At King Billy you can win and withdrawal as much as you want and I think that is a stand-out feature when it comes to their bonuses. My only negative is there is very limited deposit methods. I usually use DOGECOIN or XRP, and both of these are not available for Australian players. So I have to use a credit card to deposit and withdrawal via bank transfer. However even with bank transfer, payment is still very fast. I would receive funds within 24 hrs. They are a reputable and trustworthy casino. This is one of my go-to casinos. If they update their payment methods then they'll definately be king of casinos. LOL
  • Great game library
  • Bonus has lower wagering of x30 compared to other casinos with x40
  • No max win on bonuses or free spins
  • Fast withdrawal
  • Very few payment methods.
  • Need more crypto options such as DOGECOIN and XRP
• 1 year ago
Hello at first i thought the casino was great i won right away on my first deposit my cashout was fast i was happy then it seemed like every deposit i just lost after that never win untill my last deposit i was loosing then won it back so i went to live chat to ask if i wagered my deposit enough to cash out and i was told no that i had to wager every deposit that i have made since my last cash out 3x in order to make a withdraw with my new deposit even if all other deposits were lost down to 0$ so beware if you play there when you make a new fresh deposit be prepared to wager all your past deposit 3x no matter if you lost them down to 0$ or not
  • the casino was great at first i won on my first deposit
  • i thought it was a great casino
  • many lost deposits never win
  • found out after going to live chat to check if i wagered my deposit enough to cash out that you have to wager all your past deposits 3x even if you lost them down to 0$
  • support makes up terms that are not written
King Billy Casino
Dear Player,
Thank you for providing your valuable feedback.
Following an additional review, we have confirmed that the wagering calculation was indeed performed incorrectly. The error occurred during the deposit processing, for which we sincerely apologize.
We have taken all necessary steps to correct the situation and have reviewed our internal procedures to prevent such occurrences in the future.
As a gesture of goodwill and apology, we will credit your account with a €75 bonus with a x1 wagering requirement. The bonus will be available as soon as you log into your account.
We greatly appreciate your understanding and continued trust. Should you have any further questions, please do not hesitate to contact our support team — we remain at your service.
• 1 year ago
Support efficient and going out of its way. 5 stars for the myth of King Billy. Best VIP program from all casinos I've played by far. All in all, highly recommended
  • Just love it, concept, myth, everything. A breath of fresh air
  • Nothing yet
• 1 year ago
This casino is the best I’ve used so far. Deposits are instant, and payouts are even faster. My account manager also called me with a personalized bonus offer, which I really liked. They don’t just treat you like another player here—they take time to make sure you’re happy. It’s been a fantastic experience overall.
  • fast withdrawals
  • great support
  • mobile experience could be improved
• 1 year ago
A user-friendly site, a huge selection of games, and fast payouts. I really enjoyed playing here and will definitely come back for more winnings.
• 1 year ago
The casino has a convenient interface and plenty of games for all tastes. Winnings are paid out on time, which is really impressive and reliable.
• 1 year ago
One of the best casinos and live betting online... The best live chat online... Very very fast payout...
A gesture for all players ... Amazing!!King Billy Thank you
Since opening my account in 2015, I have never had a problem with them
I am really very calm and happy!!! Thank you again.
• 1 year ago
The site looks very nice, good games, lots of providers. I signed up today and even won a little :) Hopefully the verification isn't too complicated. I don't use bonuses, but it seems they have a lot!
• 1 year ago
Convenient and fast casino. They make withdrawals so quickly and have a variety of payment methods. Simple and easy to use. The rating is justified
• 1 year ago
Started playing here last week, because of my friends recommendation. Firstly, amazing welcome bonus with low wager. Secondly, a lot of deposit methods. Thirdly, many different games and helpful support. Finally, I tried to withdraw money and it was super easy! They didn't give me any headache like other casinos with Curacao licence.
• 1 year ago
I really like King Billy. Fast withdrawals with high limits. Good bonuses with fair terms and good design.
• 1 year ago
I liked the casino. Fast registration, games, visually pleasing site. Everything seems to be working, I just registered.
  • Cool games
  • Fast registration
  • I haven't found out yet
• 1 year ago
Overall, I like everything here – the payouts, bonuses, design, vibe, and colors. I don't play here anymore, but I used to spend a lot of time here.
• 1 year ago
king billy casino is one of my withdrawal online pokies website that i have successfully deposited and withdrawn. Each time was with a bank transfer only thing is you do have to wait te 7 day period as instructed when your withdrawing but absolutely love this one many good games and bonuses
  • good games
  • many providers
  • bonuses and no deposit bonues
  • i cant not pick another withdrawal method besides bank transfer which is 7 day waiting period.
  • australian players for bank card deposits and withdrawal
  • the bonues are quite high for just wanting free spins
• 2 years ago
King Billy is an okay site I guess but the user experience is generally nothing like the experience of testers from this site and other sites. And much less customer-friendly than is implied in these reviews. It makes no mention of the secondary King Billy website at kingbilly.com which has no option for cryptocurrency deposits. However, it is far more like the described experience in the testers reviews. My verification took 8 days on Kingbillycasino.com which is far longer than the few hours stated in the reviews of testers. But on kingbilly.com I was verified within a matter of minutes very much like the review stated on online. Regardless there's no mention of this secondary kingbilly.com anywhere but they are very closely affiliated with a message sure logo and likeness, therefore they are very much connected. The only reason I ranked it as neutrals because of Kingbilly.com because in all honesty if it was up to just KingBillyCasino.com I would rate them very very poorly. On several occasions they've delayed my payments and I'm impossible to get any answers from. Dodging questions and not really trying to do anything to help you. If I were to make any suggestion it would be to not play a KingBillyCasino.com instead play at the other one, kingbilly.com. It has much less deposit options, but it's not filled with nonsense and hassle to get anything done with poor customer service.
  • The second King Billy website Kingbilly.com
  • The speed of the verification process on kingbilly.com
  • Customer assistance on kingbilly.com
  • The large variety of payment options
  • All things to do with Kingbillycasino.com
  • Customer service is a contradiction to the title as they provide no service
  • KYC at KingBillyCasino.com might run weeks long despite claims of the opposite
  • Difficult to get a payment from Kingbillycasino.com
• 2 years ago
Payment delayed for 14 days and you do nothing
Customer service makes no effort to resolve the case, they said you should just wait, we can't do anything. Who should do something? The casino is responsible for the payouts, not me
  • Very large game selection
  • Fast verification process
  • Multiple deposit options
  • SLOT RTP below average
  • VIP program is not particularly good
  • Unhelpful live chat support
• 2 years ago
Overall a positive experience, but KYC was really a nuisance with this one. It took about 3 days and multiple attempts for me to find the magical combination of documents that they were willing to accept. While most bills are sent digitally these days, they wanted photographs of physical bills; screenshots or photos of bills on a laptop screen are not accepted. Bank statement had to be one page and include information that my bank doesn't usually put on statements; luckily my bank was able to customize one for me, but why should they have to? Can't multiple documents from the same bank provide the same information?

Once that was finally handled, everything has been good.

Game selection is good, withdrawals via etransfer have been completed within 2-5 hours. Responsible gambling tools are easy to use as well. It seems I'm only able to deposit using etransfer, which is ok but my bank charges me for each transaction. It would be nice to have more options, but it's not a huge problem.

Probably one of my new favorite sites. I'd give a very positive rating if the challenging KYC process hadn't caused me so much grief at the very beginning.
  • Fast Payment
  • Good Games
  • Good Responsible Gambling Tools
  • Slightly Difficult KYC Process
  • Only offers me etransfer as payment method
• 2 years ago
I made a small deposit and money left my bank account. After that I wasnt logged in to casino account, I tried to sign in again but nothing happened. I have sent an email requesting my deposit back but now they insist that I send a proof of identity to change my account information. I told them I dont want to have account in this casino any more, I only want my money back but they dont co-operate. Sometimes had similar case with other casinos and they have been able to refund missing deposit without ID. Stay away from this place!
  • Deposit missing
  • Cant log in to account
  • Asks ID proof even when not relevant
  • Bad quality customer service
• 2 years ago
top quality..good and simple gameplay..good game selection.
  • good pages
  • a wide selection of different games
• 2 years ago
I love the design and games here. Customer support was also good - helpful and professional. I contacted them in the middle of the night and thought that no one would answer. But I got the response and my issue was resolved quickly. Many deposit methods, I prefer crypto. Recommend
  • deposits with crypto
  • helpful support

Safety Index of King Billy Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of King Billy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions
  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Players claiming one too many bonuses risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Players who only deposit when bonuses are offered risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
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