TombRiches Casino Review

The player from Australia had deposited $100 to KingBilly casino but the funds did not appear in his account. He had experienced difficulty getting a response from customer service. After he had complained, the casino had eventually credited the $100 to his account. Despite having resolved the issue, the player had expressed dissatisfaction with the casino's handling of the situation. We had marked the complaint as 'resolved' in our system.

The player from Germany had struggled to withdraw 170€ via PaysafeCard, the same method he had used for depositing money. The only alternative that had been offered was a bank transfer, which required a minimum withdrawal of 300€. The player had been dissatisfied with the support and had claimed it was misleading. The player managed to increase his winnings to 300€ through playing games and was able to withdraw his winnings. This issue had been successfully resolved and the complaint had been closed.

The player from Australia has been suddenly unable to access his King Billy Casino account, and they have not replied to his messages. He has an unpaid withdrawal of $510 and an additional $1,800 left in the account. Player’s complaint has been resolved successfully.

The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. The player later informed us that she received her winnings and this complaint was closed as resolved.

The player from Germany reports their experience with the online casino King Billy from Malta. They initially deposited €20, received a welcome bonus, and won €50 from free spins. After meeting the wagering requirements and accumulating around €700 in their account, they attempted to withdraw but faced verification issues and unresponsive customer support for over two weeks. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.