The player from Ukraine is highly dissatisfied with a promotional offer and its policy and rules. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Ukraine is highly dissatisfied with a promotional offer and its policy and rules. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Ukraine is highly dissatisfied with a promotional offer and its policy and rules. We rejected the complaint because the player didn't respond to our messages and questions.
Bonuses for free spins come))) in the end, as in normal casinos, you can wager this bonus money, but of course in certain games (slots), but in the same casino, you need to constantly wager the bonus money at your own expense)))) this just p ... dec)) in order to wager bonus money in the amount of 3k, I need to wager 100000k)))))) I do not recommend it))) because even if you top up for 100-200-500 UAH, you will still not be able to use the bonus money ((((this is)))) casino shit (((DO NOT RECOMMEND !!!!!))))
Приходят бонусы на бесплатные спины))) в итоге, как в нормальных казино, можно отыгрывать эти бонусные деньги, но конечно же в определенных играх (слотах) но в том же казино, надо бонусные деньги постоянно отыгрывать за свой счёт)))) это просто п...дец)) мне, чтобы отыграть бонусные деньги в сумме 3к надо отыгра 100000к)))))) не рекомендую))) ведь даже если вы пополните на 100-200-500грн вы все равно не сможете воспользоваться бонусными деньгами(((( это жеееесть)))) говно казино((( НЕ РЕКОМЕНДУЮ!!!!!))))
Dear Сергей,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Unfortunately, if the casino shares all the relevant information on its website, there is not much I can do for you in this matter.
Could you please specify which exact bonus you have redeemed? I would like to check the terms and conditions.
Thank you very much for your reply.
Best regards,
Petronela
Dear Сергей,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Unfortunately, if the casino shares all the relevant information on its website, there is not much I can do for you in this matter.
Could you please specify which exact bonus you have redeemed? I would like to check the terms and conditions.
Thank you very much for your reply.
Best regards,
Petronela
Dear Сергей,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Сергей,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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