Hi, I joined Jungliwin on the 18.6.23 and paid in 500 Euros. After I won some money Jungliwin blocked my account.
I wrote JungliWin on the 18.6.23 and asked for the reason why they closed down my account and asked to pay out the money on my account. I wrote them a few rmails now and I always get the same answer since 10 days: they have forwarded it to the relevant department and as it is a complex situation I need to wait for their feedback.
Why is it complex? I paid in, won and they closed my account and refuse to payout.
I also asked them to tell me the exact amount on my account and they refused to answer.
I believe they want to betray me and want to keep my money incl. the money I won.
Help would be much appreciated.
Hi, I joined Jungliwin on the 18.6.23 and paid in 500 Euros. After I won some money Jungliwin blocked my account.
I wrote JungliWin on the 18.6.23 and asked for the reason why they closed down my account and asked to pay out the money on my account. I wrote them a few rmails now and I always get the same answer since 10 days: they have forwarded it to the relevant department and as it is a complex situation I need to wait for their feedback.
Why is it complex? I paid in, won and they closed my account and refuse to payout.
I also asked them to tell me the exact amount on my account and they refused to answer.
I believe they want to betray me and want to keep my money incl. the money I won.
Help would be much appreciated.