mikaxx's reviews

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1 year ago
Seriously...I came across a lot of casinos and I can just say that the verification and payout went smoothly like nowhere before. I was verified in a few minutes, asked for a payout and the money arrived on my bank account in minutes. All over less than 1 hour.

The money: I made some winnings, ie quadrupled my deposit...and still no problem.
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  • very smooth verification process
  • very quick payout
  • very friendly support
  • nothing so far :)
1 year ago
I played at Cyberbet a while ago and closed down my account due to gambling addiction. They continued to send me marketing emails...thats stopped eventually.

A year or so later they started to send me marketing emails again and I clicked on one. I was able to log in with another email (looks like I had two accounts) and lost some money. I then asked to close down my account due to gambling addiction and they left it open for another day...and I was able to lose even more money.

So overall they do not care much about player safety.

Also they offer their service to Germany = illegal.
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  • Took knowingly money from an addicted player and refuse to repay
  • Send marketing messages to an addicted player
2 years agoOriginalTranslation
I've been waiting for my payout for almost 4 days now...the first payout was very fast. This made me deposit more and I thought: hey, everything is going great. Now I'm constantly being stalled. Typical delaying tactic in the hope that I won't pay out the amount but gamble it away...everything known. A pity.
Automatic translation:
ZotaBet Casino
2 years ago
Hello there, Mikaxx!

Thank you for bringing to our attention your recent experience with our casino. We deeply apologize for the delay in your payout, and we understand the frustration that this can cause, especially after having a positive experience previously.

We understand your concerns about the possibility of stalling tactics being used to discourage payouts, and we want to assure you that this is not our intention. We can assure you that any delays are not deliberate and can happen due to various factors such as verification checks or technical issues.

We would like to ask you to contact our support team so that we can investigate your case. Our team is always available to assist you with any queries or concerns that you may have.

We appreciate your feedback and hope to have the opportunity to restore your faith in our casino.

Have a nice rest of the day.

With Love,
ZotaBet team
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