The player from the United Kingdom started with free spins and successfully increased their winnings to £12,000, but the casino confiscated all but £300. The player argued that the larger sum was won through wagering, not directly from the free spins. The complaint was marked as resolved after the player confirmed a satisfactory resolution.
Jokabet Casino - Player's winnings have been confiscated by the casino.
Amount: £6,867
Jokabet Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
5 months ago
