Joka Room Casino - Casino website is not loading properly.

Hello,

I just deposited and now the site wont load properly! If this is the case then I want my money back! I have tried from my mobile and a physical computer and i am having the same issue

Dear Rebecca,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint two days ago, could you please advise if the issue is persisting?

However, I have to say that we have received more similar complaints over the last few weeks.

Looking forward to hearing from you.

Best regards,

Petronela

Dear Rebecca,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.