Joka Room Casino - Casino website doesn’t load properly.

Hi there,

I deposited $20.00 and it made the entire website not load. I've tried clearing the cache, cookies and restarting my computer. Why is this happening?

Thanks,

Zoe

Dear Zoe,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting? Have you tried to communicate this issue with the casino, or could you forward any relevant screenshots?

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Dear Zoe,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.