HomeComplaintsIgnition Casino - Player is experiencing a serious withdrawal delay and questions the casino's legitimacy.

Ignition Casino - Player is experiencing a serious withdrawal delay and questions the casino's legitimacy.

Amount: $26,000

Ignition Casino
Safety Index:Below average
Submitted: 28 Apr 2024 | Case closed : 20 May 2024
Case closed Our verdict

Other

REJECTED

Case summary

5 months ago

The player from the United States had alleged that Ignition Casino had diverted his winnings to a bulk Coinbase account, accusing them of using him to launder money. He had claimed that the transactions, totaling about $25,000, were not sent to his withdrawal address but to the casino's bulk account. Despite his communication with the casino, the issue had remained unresolved. Upon reviewing the case, we found that the issue fell under cybercrime, which was beyond our jurisdiction. Therefore, we had advised the player to report the matter to the appropriate authorities and closed the complaint due to our inability to assist further.

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6 months ago

Ignition casino has stolen my money! And is using me as a cash mule to launder money!! They made it appear as if they sent my withdraw to my ethereum address. But in fact , After tracking address on blockchain public domain. It was funneled to a bulk account on Coinbase. Worth nearly $9,000,000 !! And stil growing. These over greedy, cruel people, sitting in some shack or room somewhere. Pretending to be a casino but for sure they are not . With no experience in the real gaming industry, at all. Hooked up to the same central computer base they are all hooked up to with just a few computers. Are operating a racketeering, mob syndicate!! Playing good cop bad cop trying to coral us customers. These evil crooks, indeed that what they are and they are not qualified to be in the gaming business. They criminals. I have reported ignition to the FBI and Coinbase. Let’s see what they really are. Apparently our government and law enforcement do not know what one of there primary job is. To protect our shore from unwanted unwarranted good and services. Especially when we can provide this service ourselves here in the states and save billions of dollars from being siphoned out the country.can anybody stop these criminals? And give my money back with God speed.

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6 months ago

Dear Taekim,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Do I understand correctly that you have not yet received the withdrawal you requested in July 2023?

Could you please confirm that you passed the full KYC verification?

When was the last time you communicated with customer support regarding your payment?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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6 months ago

I contacted them a few days ago. And they tell me it’s at my end. "It’s at my end" basically say it’s my problem. Because I tracked the address at blockchain public domain. They funneled the money to there bulk account on coin base worth $9,000,000.!Using me as cash mule to launder money. You can clearly see . The transaction using the address sent to , what appears as if it was sent me total about $25,000. Why can’t any body do anything about this fraudulent illegal action.! Is the law and government and Coinbase all working together and getting bribe mobey?!

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6 months ago

I have just replyed . Nobody can give my money back after this. With the proof I have and what hard time. Trying to put me and my life in ruins. These cruel over greedy cheating basterds. Feeding there family. While taking food from my kids. With my stolen money. Well the hell with them all.! Unbelievable! Where is the law.?! Where is the oversight?Who regulate who licensed them?! What government ?!

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6 months ago

over seas online so called casino is bullshit! No Wonder everybody I talked to in the real casino hates online gaming. Why did I take the chance . Giving them the benefit of doubt. I must been stupid. No real casino do this nit even underground illegal gambling joints do this. No wonder why they are so secretive if ther location. People will hang them

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6 months ago

Yes I sent in all verification if you look you can see they maid it appear to have sent withdraw to me but it was funneled to there bulk account! You can see it transaction using the address they sent to in my ignition mailbox and track it to blockchain. Over 20 transaction totaling about $25,000!

is there a independent body that oversees online casino?

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6 months ago

If you check on hash tag block chain you can see it was funneled to bulk address worth billions. But they keep telling me it was sent to my withdraw address request! Which is a lye

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6 months ago


they say they sent it to ethereum address I provided they are lying. And instead it got funnel to bulk account worth millions. And they tell me to talk to wallet provider. It’s not my wallet. I sure it’s there wallet just look at the proof. Steeling and laundering money in the Billions. I guess the government and the elite are all in on it. Please help get my money from these over greedy people. They think they can do anything and get away with it where is the law and protection for people like me!

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6 months ago

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6 months ago

can anyone help or are you guys working with them to. They have enough hush money to hat for sure

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6 months ago

You mean to tell me that they can do this and get away with it . Where is the Law . Nobody ever play on line . Close everything online.

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6 months ago

can You still not see what happened.?!… just look at the evidence! Ignition is pretending to be stupid all if a sudden not interested in where they sent the funds. I guess if guru can’t understand this evidence. You s as re working with them and just play stupid.

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6 months ago

Look here!

what do you see. Look at date and amount. And pattern. Do you think they would give me 700 dollars mistake . These greedy people. There is no other transaction to that address that day!

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6 months ago

Thank you for reaching out, Taekim. Unfortunately, I must deliver disappointing news.

It is with regret that I inform you that our services do not extend to matters pertaining to cybercrimes. In the unfortunate event that your possessions have been stolen and subsequently misused, it is imperative to involve the appropriate authorities, such as the police and your bank, as they possess the necessary jurisdiction and resources to address such issues. Please understand that our role as a mediator does not grant us the legal authority or capability to conduct investigations or pursue prosecution of potential culprits. We firmly believe that accountability for such actions rests with the individuals responsible, rather than with the casino.

I regret to inform you that we are unable to offer assistance in this matter, and consequently, this complaint will be closed. Your understanding is greatly appreciated, and I apologize for any inconvenience caused by our inability to provide further assistance on this occasion. Should you encounter any issues with this or any other casino in the future, please feel free to contact us for support.

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