Home Online Casinos Ignition Casino Review

Ignition Casino Review

Players from Virginia Accepted
7.1 Rating
Good
Reputation
Players from Virginia Accepted
Good
Reputation
This review was last updated: 2019-04-30T00:00Z  

We've thoroughly reviewed Ignition Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Ignition Casino is related to other online casinos listed below and its rating is also negatively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Ignition Casino is a medium-sized online casino revenue-wise. It's a part of a group of related casinos, however, this group is still only medium-sized even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Ignition Casino is operating without a valid license.

We currently have 0 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 515 black points in total, out of which 515 come from related casinos. You can find more information about all of the complaints and black points below.

Ignition Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

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Residents from
Virginia
Accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+2)
Live Chat
Language
English
Email Support
Language
English (+2)
No Deposit Bonus
Not available
Deposit Bonus*T&C's apply
100% up to $1,000
Payment Methods
Game providers
Owner
Lynton Limited
Established
2016
Withdrawal limit
$95,000  per month
Licensing Authority
Casino operates without an official license!
Interesting Facts
  • Monthly withdrawal limit depends on the payment method
  • Big casino targeting US market
Positives
  • Simple and clean website design
  • Bitcoin accepted
  • Live chat support is available 24/7
  • Extensive collection of live dealer games
Negatives
  • No license
  • Poor selection of game providers

Complaints about Ignition Casino and related casinos (47)

We have conducted extensive research on the web and as a result we have found following 47 complaints on Ignition Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Ignition Casino a Good reputation.

Good Casino Reputation
Complaints on related Slots.lv Casino (Same owner)
Delayed payment, status unknown
Black points: 760 (76 for this casino)
Player's account and winnings locked without a proper explanation.
The player won using bonus money and made a withdrawal request. After waiting for two weeks, they received a small part of the winnings and later realized their account was locked with the rest of the money. The casino stated there was an ongoing investigation regarding the matter, but the player was skeptical and upset. No update since then.
 
This complaint is from 3/2017
Disputed amount: $9,500 (bonus money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 760 (76 for this casino)
Player unable to withdraw winnings, account locked.
The player won using bonus money and made a withdrawal request. Three days later, they received the first part of the winnings and later realized their account was locked with the rest of the money. The casino stated there was an ongoing investigation regarding the matter. No update since then.
 
This complaint is from 3/2017
Disputed amount: $9,500 (bonus money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 420 (42 for this casino)
Delayed payment, alleged technical problem.
The player made a withdrawal request but the payment was delayed. They were informed there was a problem with the chosen payment method. The player was convinced the casino was delaying on purpose. No update since then.
 
This complaint is from 6/2016
Disputed amount: $7,000 (real money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 372 (37 for this casino)
Delayed payment.
The player made two withdrawal requests, but there was a delay in payment. The casino promised to look into the matter. No update since then.
 
This complaint is from 5/2016
Disputed amount: $6,214 (real money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 360 (36 for this casino)
Player accused of terms and conditions breach.
The player won money in the casino and was only able to withdraw a part of it. Later, their account was locked. The casino accused them of bonus terms and conditions breach and later of a duplicate account. The player categorically refused any violation of terms and conditions. The casino replied the player's account was under investigation. No update since then.
 
This complaint is from 4/2017
Disputed amount: $4,500 (bonus money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 60 (6 for this casino)
Delayed payment.
The player made a withdrawal request and the payment was delayed. The casino contacted the player and asked for additional information regarding their withdrawal. No update since then.
 
This complaint is from 4/2016
Disputed amount: $1,000 (real money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 60 (6 for this casino)
Delayed payment.
The player made a withdrawal request and the payment was delayed. The casino promised to solve the issue. No update since then.
 
This complaint is from 3/2016
Disputed amount: $500 (real money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 60 (6 for this casino)
Delayed payment.
The player made a withdrawal request, but the payment was delayed. After waiting for too long, they were asked to change the payment method and they did. No update since then.
 
This complaint is from 6/2016
Disputed amount: $906 (real money)
Read more on: askgamblers.com
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Show 7 similiar complaints with 2,092 black points in total (209 for this casino)
Insufficient evidence from casino
Black points: 750 (75 for this casino)
Broken bonus terms and conditions.
The player requested a withdrawal of $2,500 and sent all the documents for his account verification which later on was done successfully. But a few days later, he received an email from the casino saying that his account was under the review due to suspicious activity and the access to his account was disabled. Later on, the casino responded to the complaint saying that the player had breached the casino's terms and conditions by abusing the bonus and they refused to pay out his winnings. When asked to provide proof of this accusation, the casino never did so and the complaint remained unsolved.
 
This complaint is from 5/2019
Disputed amount: $2,500 (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 292 (29 for this casino)
Player's winnings were confiscated.
The player used a bonus to play at the casino but he made sure to follow all their rules and not to make any mistake. But when it came to withdrawing the funds, that request was denied by the casino due to accusations of bonus abuse, or to say use of a non-recreational betting pattern to gain an edge over the casino. Their winnings were confiscated and the complaint remained unresolved.
 
This complaint is from 3/2019
Disputed amount: $7,000 (bonus money)
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Uncertain case, passive regulator
Black points: 185 (18 for this casino)
Player unable to withdraw their money.
The player made a withdrawal request but it was canceled. The casino informed them it was due to an issue the player had with a sister casino in Canada. The player stated the other casino sent them a fake check. No update since then.
 
This complaint is from 10/2016
Disputed amount: $900 (real money)
Read more on: askgamblers.com
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Technical glitch
Black points: 39 (3 for this casino)
Player unable to cash out winnings from bonus rounds due to a technical glitch.
The player received 16 bonus rounds and made serious winnings but was unable to withdraw. The casino stated it was due to a technical glitch and the winnings were void. The player was offered a small compensation for the inconvenience caused by the software malfunction and accepted it. The casino also provided information to the Kahnawake Gaming Commission for a review and they also concluded that the casino was within their rights to withhold payment of these phantom jackpot wins. The casino considered the matter closed but the player did not and asked the casino to do better. No update since then.
 
This complaint is from 6/2015
Disputed amount: $103,388 (bonus money)
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Uncertain case, passive regulator
Black points: 17 (1 for this casino)
The player's account was closed.
The player used a welcome bonus and won $500 of which only $125 was withdrawable. He then sent all the documents needed to verify his account and waited. Soon after that, the player was informed that his withdrawal request was denied and his account would be closed. The casino claimed that the player had broken a few bonus rules and their decision was final.
 
This complaint is from 2/2019
Disputed amount: $125 (bonus money)
Read more on: askgamblers.com
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Complaints on related Bovada Casino (Same affiliate)
Insufficient evidence from casino
Black points: 1710 (26 for this casino)
The player's account happened to be under the investigation for no reason nor explanation from the casino.
The player, Thao, requested a withdrawal of $9,500 but it happened to be delayed. Thao contacted the casino for an explanation and was told that he should be contacted by the player's advocacy team soon. When they contacted him, he was informed that his account had been under the investigation and as soon that they would find a reason for such a delay, they would let him know. The case stayed unresolved.
 
This complaint is from 3/2017
Disputed amount: $9,500 (bonus money)
Read more on: askgamblers.com
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Insufficient evidence from casino
Black points: 1260 (19 for this casino)
An extremely long verification process without any explanation given to the player.
After Mnichols met the wagering requirements of a bonus, he wanted to request a withdrawal but found out that his account had been frozen. He then was asked to provide documents for verification and later on was contacted by the casino via phone to answer some additional security questions. Then the casino stopped communicating with him and he kept on waiting for an update. About two months later the casino apologized to Mnichols about the delay, but they said the case was still under the investigation. There is no further update available.
 
This complaint is from 5/2017
Disputed amount: $7,000 (bonus money)
Read more on: askgamblers.com
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Insufficient evidence from casino
Black points: 1080 (16 for this casino)
The player's winnings disappeared from her account twice in the row without any explanation from the casino.
Shortly after Stacie Schroder requested a withdrawal of $1,000 and stayed offline so she wouldn't lose her winning, she received an email that stated she had canceled her withdrawal. She contacted the casino immediately and they started the investigation. Two weeks later, she requested another withdrawal of this time $800 and guess what?! The same thing happened to her all over again and the winning disappeared. The casino suggested that somebody else had to play at her account and lose everything in six minutes while playing a game of Blackjack. She asked the casino to provide a proof of this accusation but they refused to do so publicly and asked her to contact the service team, which she did. The casino stopped reacting and answering to her requests and the case remains unresolved.
 
This complaint is from 7/2018
Disputed amount: $1,800 (real money)
Read more on: askgamblers.com
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Insufficient evidence from casino
Black points: 960 (14 for this casino)
The player's account was suspended due to a breached bonus terms and conditions and the case was under the investigation.
The player, Sarah, had her account suspended due to that she played a restricted game on her bonus she had received from the casino. She asked the casino to provide her with more information but the casino said they couldn't because her account was under the investigation. The casino was supposed to give her an update on the case, but they never did. The case stayed unresolved.
 
This complaint is from 4/2016
Disputed amount: $2,000 (real money)
Read more on: askgamblers.com
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Show 3 similiar complaints with 3,300 black points in total (49 for this casino)
No reaction, good regulator
Black points: 1362 (21 for this casino)
The withdrawal and verification process was delayed for no reason given to the player.
The player requested three withdrawals in the same amount of $3,000, which made it $9,000 altogether, and their account was suspended for a further investigation. The casino asked them to provide documents for verification and two weeks after that the player gave them a call to ask for an update but without a relevant answer provided. The casino never responded to the complaint and the case remains unresolved.
 
This complaint is from 10/2016
Disputed amount: $12,000 (real money)
Read more on: askgamblers.com
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No reaction, good regulator
Black points: 739 (11 for this casino)
The payout was extremely delayed without any explanation to the player.
The player, Bruno, had been waiting for his requested withdrawal of $5,000 for over fifty days. The payment was split into two installments due to the withdrawal limit being $2,500 and but he didn't receive the money. Bruno also sent his documents needed for verification about ten times and the casino claimed they didn't receive it. The casino replied to Bruno apologizing for the delay but never sent him his winning. There is no further information available ever since then.
 
This complaint is from 8/2016
Disputed amount: $5,000 (bonus money)
Read more on: askgamblers.com
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No reaction, good regulator
Black points: 720 (11 for this casino)
The player never received their winning.
Sansalonea received her winning in check via carrier and when she took it to her bank, they seized it saying it was fraudulent. After that happened, she contacted the casino and asked them to send it via wire transfer but it never arrived. Unfortunately, there is no further update on this case.
 
This complaint is from 1/2017
Disputed amount: $3,500 (real money)
Read more on: askgamblers.com
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No reaction, good regulator
Black points: 210 (3 for this casino)
The casino double charged the player with fraudulent deposits while she was out of town.
Sadie from the USA was checking her bank account statement when she realized that there were many deposits made on the days when she was out of town and had no access to the computer. She also stated that she lived alone and nobody else had an access to her computer. After she contacted the casino to find out what was wrong, they asked her to provide her bank statements and she decided to not to provide those. Later on, she asked the casino to close her account and changed her debit card so her old one could no longer be billed by them. Some of Sadie's friends had the same experiences and also decided to close their accounts. There is no further update available and the casino never responded to the complaint either.
 
This complaint is from 1/2015
Disputed amount: $1,250 (real money)
Read more on: askgamblers.com
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No reaction, good regulator
Black points: 48 (1 for this casino)
The player was denied of their winnings without any explanation from the casino.
The player from the USA requested a redemption of their winnings and was denied. The casino accepted their MasterCard as a deposit method but denied it as a withdrawal method. The casino insisted on paying the player via VISA and pay them $20 in order to get it verified without a guarantee that they would get paid in full. They also refused to mail them a check instead because the player was from Utah, but refused to explain why. No more update is available at this moment.
 
This complaint is from 1/2016
Disputed amount: $100 (real money)
Read more on: askgamblers.com
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No reaction, good regulator
Black points: 36 (1 for this casino)
The player became frustrated with an unreadable check in their hands that no one would take.
The player received an unreadable check from the casino in the amount of CAD60 that they tried to deposit several different ways. After not being able to cash the check, the player contacted the casino for a resolution. They suggested the player to either open a new account, ask a friend to deposit it or deposit the check in an envelope in the ATM machine so that it couldn't read the check. The player became frustrated due to the knowledge of having a check that they were not able to cash out. There is no further update available.
 
This complaint is from 6/2015
Disputed amount: $60 (real money)
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No reaction, good regulator
Black points: 36 (1 for this casino)
The player was double charged on his bank account believing it was the casino who did so.
The player was reviewing his bank statement and found out that he was double charged by the casino on a day he never played. The casino asked him to provide his bank statement for verification purposes, he declined, but later on, he did send them. After the casino reviewed the bank statement, they claimed it wasn't them who the charges came from. The player claimed that the casino had threatened him but he never provided any evidence to prove that. The case remained unresolved and the casino never responded to the complaint.
 
This complaint is from 1/2015
Disputed amount: $100 (real money)
Read more on: askgamblers.com
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Show 6 similiar complaints with 1,789 black points in total (28 for this casino)
Delayed payment, likely paid
Black points: 100 (1 for this casino)
The casino failed to provide a proof of two sent withdrawals which never arrived at the player's account.
The player, Fairbro, requested the same withdrawal twice in the row and both these times they were declined due to a problem with his bank details being incorrect. The casino support advised him to check with his bank and when he did so, the bank told him they never received any bank wire transfer from the casino. When Fairbro asked the casino for their bank details, they refused to provide him with those and told him they would contact him via player advocacy team. They actually did contact him and he was asked if they could call him sometime. On the other hand, he requested the advocacy team to provide him with the transactions' tracking number just so he would see where did his winning got stuck. After that, the player did receive $400 but the casino still owes him $1,100 but there is no further update whether the player did receive his winning or not.
 
This complaint is from 1/2018
Disputed amount: $1,100 (real money)
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Delayed payment, likely paid
Black points: 100 (1 for this casino)
The player's payment was extremely delayed.
The player Ang045 requested two withdrawals which were both approved. The player's advocacy team contacted the player and updated all their information for a wire transfer but didn't receive the money. There is no further update on this case.
 
This complaint is from 8/2017
Disputed amount: $5,000 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The payout was delayed more than three weeks for no reason given to the player.
The player requested a withdrawal of $1,000 and about twenty days later, he still didn't receive it. The casino responded to him that they were experiencing payment delays and would contact him as soon as it would be done. They didn't do so ever since and the case remained unresolved.
 
This complaint is from 4/2016
Disputed amount: $1,000 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
Extremely long withdrawal process that was likely paid.
The player requested a withdrawal via Visa fast funds method that was supposed to be there in between of 5-10 days. The payment was delayed for no reason given and a few weeks later, the funds were returned to the player's account with a charge of $50 as a withdrawal fee. After that, the player asked to get paid via check and when they received it and took it to their bank, they were told it would take up to eight weeks for it to clear. No further information is available but we believe that the player was paid even though it took way much longer than they were promised.
 
This complaint is from 3/2016
Disputed amount: $864 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The payout process was delayed due to a high number of requested withdrawals.
The player's requested withdrawal was extremely delayed due to a high number of requested withdrawals. There is no further information on whether the player received their winning or not.
 
This complaint is from 10/2016
Disputed amount: $100 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The player's second withdrawal request try was extremely delayed again.
Josh, the player, requested a withdrawal of $564 via Visa Fast Funds and was notified that it was processed. About sixty-eight days later since then the casino apologized to Josh and returned his funds into his player's account. have received 0 funds. Later on, Josh requested a new withdrawal that also was approved but he still didn't receive the money. No more information on whether the player received his winning or not.
 
This complaint is from 5/2016
Disputed amount: $564 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The withdrawal process was delayed for no reasons.
Crunk, the player, requested three withdrawals in the amount of $3,950 from which he was charged for $100 in fees. The payout was absolutely delayed for over two months and the casino claimed they were experiencing technical problems. He requested a new withdrawal that was approved, but not received yet. There is no further update on this case and it remains unresolved.
 
This complaint is from 4/2016
Disputed amount: $3,950 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The player's requested withdrawal was extremely delayed.
Angelcan2 requested a withdrawal that was denied and requested another one but hasn't been paid ever since. The casino apologized for the delay and told the player they would contact her as soon as possible. We do not know if the player was paid or not, but the case remained unresolved.
 
This complaint is from 4/2016
Disputed amount: $3,000 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The player had to request the same withdrawal twice in the row and still didn't received their winning.
Jameslett requested a payout of $3,000 via Visa fast funds and the payment was approved. Since he didn't receive the money, he called the casino 3-4 times but always received the same answer that they were experiencing payout issues and would contact him as soon as they would get an update. Later on, his account was unblocked and his funds were returned to his account and he requested a new one, which he had been waiting for ever since. The complaint stayed unresolved.
 
This complaint is from 4/2016
Disputed amount: $3,000 (real money)
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
Extremely long withdrawal process for no reason given.
Phattboy71, requested a withdrawal of $896 via the same method as he had made his deposit with, Visa debit card. About a month later without receiving his winning, the casino apologized to him for the delay and promised him a refund. There is no further information available.
 
This complaint is from 4/2016
Disputed amount: $800 (bonus money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
Extremely long and full of the complications withdrawal process.
The player requested a withdrawal of $1,130 via check and a FedEx company delivered it but he wasn't home to receive it. After that, the player requested the withdrawal again, this time via VISA fast funds and it was accepted to be processed. He kept on contacting the casino for an update and they told him they were experiencing delays in the payment department so he contacted the player advocacy team for help. The casino apologized for the delay publicly and told him this issue had been handled accordingly. There is no further update available.
 
This complaint is from 4/2016
Disputed amount: $1,050 (real money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 80 (1 for this casino)
The player received a half of his withdrawal amount after two months old delay.
The player requested a withdrawal and around thirty days later, it was returned to his account including a bonus as an excuse for the delay. His request was reprocessed again and after two months after the original request, he had received a half of his withdrawal. He kept on waiting for the rest of the payout, but it was delayed again. Even with such a long delay, we believe that the player received his money.
 
This complaint is from 4/2016
Disputed amount: $3,000 (real money)
Read more on: askgamblers.com
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Show 11 similiar complaints with 900 black points in total (11 for this casino)
Delayed payment, status unknown
Black points: 80 (1 for this casino)
The casino kept on delaying the player's winning without any reason given.
The player, Alonzo, requested a withdrawal of $1,000 which was approved two days later. The casino contacted him and told him his funds would be returned to his player's account. After that, he requested a new withdrawal which was also approved. When that request happened to be delayed too, the casino recommended the player to contact the support team and also promised him more money due to the delay. Later on, they told Alonzo his funds would be returned to him once again because of them experiencing technical issues. Alonzo decided to close his account without getting paid.
 
This complaint is from 5/2016
Disputed amount: $1,000 (real money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 80 (1 for this casino)
The casino didn't pay the player's winnings as they promised.
The player, Michael, had been waiting for his two withdrawals for over the ten-day time frame and every time he called the casino for an update, he would get a different story for an answer. Later on, they informed him that they had conjoined the two withdrawals of $450 and $401 into one payment, $851. Michael received an email where he was told he would get the first payment of $450 first and he was very surprised since they were going to conjoin them and didn't. The casino apologized to Michael and told him that would be contacted by the player's advocacy team. Later on, he was sent his whole amount of winnings back to his player's account. He also said the case was over without him receiving his winnings. He just got tired of a long process that the casino was providing him with.
 
This complaint is from 5/2016
Disputed amount: $851 (bonus money)
Read more on: askgamblers.com
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Show 1 similiar complaints with 80 black points in total (1 for this casino)
Technical glitch
Black points: 37 (1 for this casino)
The player was charged an extra fee without any explanation from the casino.
The player deposited $1,400 and was unpleasantly surprised when he found out that his deposit fee changed from 4.9% to 8.25%, which happened to be $47 more than what he had expected. When he contacted the casino about it, they told him to check with the bank to see if they were charging him fees. The bank did not. The player contacted the casino via phone and was told that his deposit was converted to Chinese currency and not dollars. After the player wrote the complaint, the casino responded to it with an answer that they would look into it and contact him with an update. That never happened and the case remained unresolved.
 
This complaint is from 1/2016
Disputed amount: $47 (real money)
Read more on: askgamblers.com
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Sin from the past
Black points: 0
The player believed that their credit card was compromised by the casino.
The player had one credit card that they used at the casino but after their last deposit, they noticed two charges unrelated to Bovada casino. They claimed that their credit card was compromised by the casino and they never offered them any solution. The player believed that the casino wasn't a trusted site. Since they also never responded to the complaint, the case remained unresolved.
 
This complaint is from 5/2014
Disputed amount: $100 (real money)
Read more on: askgamblers.com
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Sin from the past
Black points: 0
The player's requested withdrawal was delayed for no reason.
The player requested a withdrawal and still didn't receive their winning. Every time the player contacted the casino for an update, they kept giving them the same answer over and over again. There is no further information available.
 
This complaint is from 5/2014
Disputed amount: $2,000 (real money)
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Sin from the past
Black points: 0
Very long withdrawal process without any explanation given to the player.
Teri complained that the process of her requested withdrawal had been taking a very long time, over a one month. She also stated that she won't play at this casino ever again. There is no further update whether she received her winning or not.
 
This complaint is from 5/2014
Disputed amount: $100 (bonus money)
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Sin from the past
Black points: 0
The player's payout was delayed without an explanation.
Parlayking requested a withdrawal of $1,000 but the payment was delayed and he contacted the casino for an update. In accordance to fast forward the process, the casino asked him to send his bank statements for verification. The player saw no meaning in this since his payout was an electronic payment. He also mentioned that he had no problems receiving his payouts in the past and couldn't understand what could've happened this time. There is no further update available and the case remains unresolved.
 
This complaint is from 1/2014
Disputed amount: $1,000 (real money)
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Sin from the past
Black points: 0
The player believed that their credit card was compromised by the casino.
The player had noticed, that his credit card they used with the casino only, had two unrelated charges on it and it must have been compromised. The casino didn't offer any resolution to the player and they started to believe that the casino might not be such a trusted site at all. There is no further information available and the case remains unresolved.
 
This complaint is from 5/2014
Disputed amount: $100 (real money)
Read more on: askgamblers.com
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Show 4 similiar complaints with 0 black points in total
Complaints on related Joe Fortune Casino (Same affiliate)
Uncertain case, passive regulator
Black points: 1274 (38 for this casino)
Very long and pending withdrawal process.
Acadia, the player, says that the withdrawal time exceeded his expectations above an average time, which was 5 to 10 days. There was no reaction from the casino about this matter. He is still awaiting his withdrawal amount.
 
This complaint is from 12/2017
Disputed amount: $10,280 (real money)
Read more on: askgamblers.com
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No reaction policy, passive regulator
Black points: 526 (15 for this casino)
The player's account was closed due to the player being self-excluded from the casino's sister site.
The player won $4,000 at the casino and requested a withdrawal but found their account was disabled. After they contacted the casino, they were told that it was because of the self-exclusion from other casinos and that they would refund their deposits only. The player confirmed they excluded themselves from a few other casinos but didn't like that they stopped him from playing only after they had won. No response from the casino.
 
This complaint is from 1/2018
Disputed amount: $4,000 (real money)
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Uncertain case, passive regulator
Black points: 331 (9 for this casino)
The account was closed and the casino never responded to the player.
A longtime player, Michael, tried to cash out his winning. A day after submitting his documents, he received an email informing him his account was deactivated. He was told to contact the casino via phone, which he was unable to do because the phone number provided for him was inactive. He resubmitted the documents with no response from the casino whatsoever. There is no further information on the case.
 
This complaint is from 2/2018
Disputed amount: $1,500 (real money)
Read more on: askgamblers.com
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Ignition Casino Bonus

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Payment Method Deposit
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Withdrawal
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