Dear vhelaohi,
Thank you very much for submitting your complaint. I'm sorry to hear that you are facing difficulties with withdrawing your winnings. Before we proceed with resolving your case, could you please specify the name of the casino's website where you are facing this issue?
Also, please let us know if you accumulated your winnings with or without an active bonus. We hope to resolve this issue as soon as possible. Thank you in advance for your response.
Best regards,
Veronika
Dear vhelaohi,
Thank you very much for submitting your complaint. I'm sorry to hear that you are facing difficulties with withdrawing your winnings. Before we proceed with resolving your case, could you please specify the name of the casino's website where you are facing this issue?
Also, please let us know if you accumulated your winnings with or without an active bonus. We hope to resolve this issue as soon as possible. Thank you in advance for your response.
Best regards,
Veronika